Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

Crap care. Never return your calls, ma's are useless, especially Vi. Not only is she rude she'll…read morecut you off and hang up on you. Doctors care isn't bad but the staff is always rude. Last time I was there a man came in with chest pains and they told him to go to the ER without even checking him. The patient could barely walk. Care has gone down hill for a while and the staff is the worst.

I am having a great experience with Dr. Maramba thus far. She has been attentive to my concerns…read moreregarding my mental health during my in-take and has been super willing to work with me towards my goals and needs since then.

I really just felt like she was trying to push drugs on my teenager. Telling him she agreed with…read moreeverything he said. She talked so fast with a heavy accent and was so insistent of what he needed that I really didn't trust her and then we ended up in the hospital because he was having suicidal thoughts just a couple of days in. Never followed up never checked on him. Never did any thing after I called and told them what his symptoms were.

Dr. Tina Belgarde Chanfrau is a miracle-worker!! Not only has she taken great care of my health,…read morebut she is patient and welcoming at every appointment. It's rare to find a doctor that provides exceptional care and is compassionate and patient. Dr. Tina Belgarde Chanfrau walks you through her process and shares her knowledge in a way that is comprehensible and compassionate. Before finding Tina, I had been dealing with 2 years of chronic lower back pain (3 physical therapists, 5 massage therapists, countless GP consultations, and the overwhelming feeling that no one believed me) and then I found Tina! She listened to me, she was patient with me, and she gave me hope, and on top of that she gave me my body back! I can't recommend Dr. Tina Belgarde Chanfrau enough.

I'm old; and grumpy--I am in pain most of the day and night. Add to that I don't really like…read moredoctors, because they rarely get to the bottom of things. However, I like Dr. Swai, she gets to the bottom of things. (Yes, I call her Doctor because I want to. She tries to correct me, but I'm going to keep calling her Dr. Swai. I've always liked practitioners and prefer them as my care provider.) Dr. Swai is thorough and shows that she's there to restore my health to the best it can be. That's awesome. I am not the best patient, but she's the best doctor.

Really liked the office and doctor. She could get me in right away. I saw the good reviews and…read morethey were true. Thank you!

Dr. Troncales is a geriatrician who is caring, thorough and knowledgeable. She is my mom's PCP. My…read moremom is hard of hearing and Dr. Troncales has been extremely patient with her. She frequently makes sure that she was able to address my mom's questions and concerns. My mom is a retired physician and although quiet during appointments, she usually tells me a lot after every appt. She has been nothing but satisfied with Dr. Troncales. She appreciates that she does not feel rushed. She is grateful that she has gotten established with a physician who is so passionate about helping the older population.

Coming in to have my health issue addressed, I was treated by a professional, competent staff…read more Thank you, Dr. KYLE, nurses LINSEY and FARAH, imaging tech GRISELDA and the entire staff for your caring demeanor and professional attitude Great job!. 6 hours later, waiting for a bed/room to open up at Tacoma General or Good Samaritan. New doctors, Agnew and Justice, are great. Today's nurse, LAILA...you Rock! Again, I have been truly blessed and thank you all for your professionalism and truly caring demeanor .. truly ... Jacq.

I had actually heard really good things about this place, but just walking through the doors the…read moresecurity officer was rude to me and they're treating me like I was some kind of like criminal or something and so I'm gonna leave and I'm gonna go to a different one so if I was you, I probably wouldn't waste my time coming up here

First time at this facility. WOW, amazing staff. The Doctor was the best, totally understood my…read morehealth care needs. When getting ready to leave, we all chatted and I felt like I was with long time friends. What great people Denny R.

This clinic and the providers have taken care of our family for over 20 years…read more We consistently receive great care. We recommend them to friends and family as well.

Date of visit, August 28,2020 Renton Family Medicine…read more Jessica Kirkwood, ARNP Family Medicine 4300 Talbot Rd S Suite 103 Renton, WA 98055 Be very careful if you go to this clinic. I made an appointment from clicking on the ad this morning. When I arrived and told them I booked through this ad the front desk girl did not know what I was talking about. She said they did not have an ad. I told her they did and it was in Facebook. She said Facebook, we don't advertise on Facebook. Then Jessica the PA came out to discuss my questions. She said there is no way to test for antibodies or a prior infection or COVID immunity. I told her the ad said they did. She was also unaware of an ad and suggested I might have the wrong company. By this time I said I'll still take the test. Then I found out I had to pay my $30 copay and they would bill my insurance for the rest of the $150 cost. I was more concerned but I still went ahead and said I'd like to take the test. This is where it gets very bad. The front desk girl with no ID on her person stating if she was an RN or anything, which is not in compliance with the Washington Board of Health rules. She seemed to have a difficult time finding my vein to draw the blood. When she finally stuck my arm a tiny amount of blood started to flow down the tube to fill the vial then it stopped. She began to withdraw the needle slightly and the needle pooped out of my arm and blood went all over. She placed cotton balls on the bleeding and a bandaid over that. Then she said she would try another vein in my forearm, which always stings badly. The same situation occurred again. She pulled back on the needle when blood stopped flowing and again the needle popped out and she shoved it back in. Still no success. I've had many blood draws over the years and I knew something was not right. She asked if she could have a student draw my blood. I said if she couldn't do it I did not want a student trying it. By now my arm is aching. The student came in and immediately she looked upset with me! I said I prefer to have my copay reimbursed and I was told their POS machine would not do refunds. The student got online and called their billing department where there was no answer. She hung up and printed a piece of paper saying they refunded my copay. But there was nothing refunded, just a receipt. I was told I need to call their billing department and work with them to refund my money. Seriously people you can't make this up. I took the receipt and promptly left the office. The office had a paper sign on the door, instead of an actual professional sign. I have now made contact with the Washington Board of Health to encourage an audit of their practices. This all happened today on August 28, 2020. Beware of this clinic. It feels fraudulent. I imagine my post will be taken down but I have all the evidence needed to make sure this does not happen to someone else.

Vanessa is great and office staff has has helped me a lot with my stomach issues that are still on…read moregoing and called to check on how I was doing