1. Racetrack Ace Hardware

    1. Racetrack Ace Hardware

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    Fort Walton Beach, FL

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    Racetrack Ace Hardware

    2.7 (7 reviews)
    Closed 7:30 am - 6:30 pm

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    7 months ago

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    9 months ago

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    3 years ago

    Small town feel, great products great service and staff. Good prices and dang it .... It's just nice to do bidness with them!

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    4 years ago

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    Sherwin-Williams Paint Store

    Sherwin-Williams Paint Store

    3.5
    (2 reviews)
    $$$

    I'm a high school student and my school is doing reserved parking spots that we can design to…read morepaint. This store had two very nice ladies who made sure to pour out as much information to me as possible to make sure I had the best paint for the job. After much discussion, I came back about 30 minutes later to buy the paint and the process was so quick. One of the ladies even carried the two paint cans out to my car for me and it was so sweet for her to do. If I ever need anything paint related again, I will definitely stop by. UPDATE: I needed to get another gallon of white paint because I ran out (my boyfriend and I turned into paint monsters and decided to use all of it up in just two parking spots... oops). This particular store ran out, so the lady at the counter sent me to another Sherwin-Williams down the street. I asked for the same gallon of paint with the same company, and it was $30 cheaper than what I paid at the last store! I originally paid $50 at that location and the second store only charged me $20 without tax. I didn't fuss about it because I don't feel the need to get my money back, especially since I already used up all of the paint. I recommend to get traffic paint at the other location, on 248 Eglin Parkway.

    The Manager, Braxton Bell, is tremendous. I needed serious help finding a particular paint and he…read morebent over backwards to help me out. I have tremendous appreciation for what he did. Thank you Braxton!!!!

    CertaPro Painters of Northwest Florida

    CertaPro Painters of Northwest Florida

    3.0
    (19 reviews)

    DO NOT USE THIS COMPANY!!!!…read more Contract was signed and deposit of half the total amount was given (about $2,000) with painters to begin the following week. Two weeks pass with services never being performed, it took about another two weeks to finally receive a refund. Waste of time and poor customer service. Highly advise to avoid this middle man company. I wasn't aware that after hiring them, they hire someone else to do the job which is why they kept delaying. After running out of excuses, they start ignoring your calls. If you decide to hire them anyway, keep in mind you are paying more to go through them, rather than hiring a painting company directly. There is literally no reason to use this company, they are both slower as well as more expensive since you are paying for the services to be performed from whatever company they hire, as well as their own commission. Again, HIGHLY recommend to AVOID! Edit: Calvin from CertaPro did reach out to me via phone after I posted my honest review. I did some more research after and was able to get in contact with one of the independent small painting businesses that CertaPro works with to complete jobs. They knew the salesperson that I was initially working with by name and said they have done multiple projects with them. I usually don't go this far to prove a point but I also don't like being accused of providing false information. Anyone that hires this company can simply talk to the painters that show up and ask themselves. I encourage anyone with a similar experience to write your own review.

    Do not use Certa Pro Painters of Northwest Florida…read more Quality of work: 3/10 Pride in work: 0/10 Overall Business Practices: 0/10 Care for customer: 0/10 You'll probably have a hard time finding anyone cheaper -- but you'll get what you pay for. Zero communication, subcontracted painting crews, poor quality work, empty promises, and overall miserable experience. I hired Certa Pro Painters of Northwest Florida to paint the entire interior and exterior of my home. After 1.5 - 2 months finalizing the schedule, the paint crew did not show up when they said they would. Once they started the interior, they worked at a snail's pace. Overall, the paint looks like I hired a group of 13-year-old kids to paint the house. At one point, when I wasn't home, Certa Pro added $1900 to the bill to paint a walk-in closet. (I was out of town -- so they stuck my wife with this one) Certa Pro's subcontracted painting crews did such an awful job, I don't want them to come back and fix what they failed to do right the first time. I'll be hiring someone else to fix the interior (including an entire bathroom, all quarter round, damaged paint from tape removal, and on-and-on. I have since cancelled Certa Pro from painting the exterior of the house. When I began asking for a refund, my phone calls were screened -- they would not answer calls from my phone. My wife had to call from her work number to get them to pick up the phone. Once the refund check was cut, Certa Pro docked the refund for the credit card transaction fees -- just another slap in the face. After waiting 30 minutes passed my scheduled appointment to pick up my refund check at the Certa Pro office, I spoke to the franchise co-owner (Summer). She had zero interest in hearing my reason for cancellation. Never once did she ask why I had a bad experience with her company. (I loved the sarcastic "have a wonderful day Mr. B") This review does not do justice for the incredibly terrible experience and the awful quality of work Certa Pro Painters of Northwest Florida provided. I'd be highly embarrassed to be a part of this company. Do not use Certa Pro Painters of Northwest Florida. Hire a local/non franchise company that does their own work and cares about the customer.

    Lowe's Home Improvement

    Lowe's Home Improvement

    2.0
    (44 reviews)

    very unprofessional, Lacking courtesy and or gratitude…read moreCustomer service was extremely disappointing. Every individual I interacted with--from the two front-line counter employees to the assistant manager and manager--gave the impression that returning a product was an inconvenience to them rather than part of serving the customer. What I found most concerning was hearing staff openly discuss, within earshot, how inconvenient it was to assist a customer while I was standing there. That level of professionalism and customer care was disappointing and left a very poor impression.

    Five Stars for Customer Service in a time when folks seems hell-bent on complaining about…read moreeverything. Four stars for availability/selection of appliances; although it's improving slightly. The supply "pipeline" for all goods appears to be loosening considerably. Yes, there are still some gaps and a few holes in some shelves (figuratively speaking). But overall, you can get what you need (or something close to what you need) for essentials plus some speciality items. Lumber ...meh...still too inconsistent and lacking in uniformity and quality.) In store - check out clearance and special pricing on selected items. Online ordering has quite a few hiccups...but still is my go-to for many things. Inventory reflected on web pages is waaaay off. Corporate - get a grip! As for local, Mary Esther ... I offer my sincere thanks, kudos and, applause for assistance I've been given: deference, cheerful respect, and courtesy demonstrated - especially under the duress of (other) irate and (sometimes) ridiculously rude customers. Shout out specifically to Greg, Kat, and Gabby! You are the best.

    Racetrack Ace Hardware - hardware - Updated July 2026

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