Bayside Jet Drive Canvas & Upholstery…read more I already knew that the crew of Bayside Jet Drive Canvas & Upholstery did good canvas work when they made a perfect-fit Bimini top cover for my pontoon boat. This year, after the sun had taken its toll on the 13 year old seams of the boat's upholstery, it desperately needed maintenance. I visited J.R. at Bayside Jet Drive Canvas & Upholstery in their new shop in Showell, MD to see what could be done for my upholstery. They considered my photos and a sample seat cushion, and suggested that I bring my boat into their shop so that they could make a more complete estimate. I told them that I had no trailer and that the boat was due to shortly be picked up by a local marina for winter storage. J.R. not only offered to bring the boat to their shop on their trailer for an estimate, but then to deliver it to my marina for storage when they were finished. They gave me a reasonable estimate to reupholster the damaged seats. Then they scheduled and completed the upholstery in a few weeks. It looks great. They also coordinated with the marina and delivered the boat for its winter maintenance and storage. I am impressed. The upholstery material they used is premium quality, sun resistant, and little of the new stitching is where it will not be exposed to direct sunshine. It looks better that when I first bought the boat. I am thrilled with the appearance and workmanship demonstrated by Bayside Jet Drive Canvas & Upholstery.

Everyone at Bayside Jet Drive is downright AMAZING! Pre sales and after sales support can't be…read morebeat. Eric and his team including Sherri, DJ and John and all the other amazing staff members take the time to answer questions, offer training and guidance and offer the best technical jet boat advice. I've bought two Yamaha Jet boats from them in recent years (19ft and 25ft) and both purchases went without any problems even during the trying COVID times when boats were very hard to come by. Their no pressure sales, honest selling, complete transparency and fair prices will have me coming back. Service and parts departments are both excellent and for me, a newbie at jet boats, with tons of questions (mostly stupid but a few tough ones), they have ALWAYS taken the time and patience to give me expert advice and guidance. There was even a time, the weekend soon after I took delivery of my 2021 252SD in the cold winter months during the NFL playoffs Eric took the time to remotely help me on a SUNDAY when I was struggling to get the shipping cover on my new boat and could not get it to properly fit. Eric took the time, away from watching his team in the playoffs to answer my emails and guide me remotely as best he could. He even had his staff follow up with me the next day to make sure the cover was on and the boat protected from the winter weather. This experience spoke volumes to me. I felt horrible bothering Eric and his staff on a Sunday (their day off and family time) but I was in a jam and Eric and his staff took the time to respond in detail. That is how much he and his staff care about their clients. Minor problems will happen with boats but Eric and his entire team step up, stand behind their products, advocate with Yamaha on behalf of their clients, and help diagnose and fix the problem in a very timely manner. I'm actually a few hours from their dealership location so while I've bought my two boats from them I haven't yet used them for service. I've done some minor service on my own and when I've had questions they have gladly helped me at all times. One last thing.... As a newbie with a family of five we bought a 19ft first to get our feet wet and see if our family loved boating. Several months in and we decided yes we loved boating and that we actually wanted to upgrade from a 19ft to a 25ft. We called Eric and discussed our options. He was honest and told us don't trade the 19 ft boat in, he advised us to sell it privately and given COVID we were very fortunate to recoup what we paid for the 19ft boat. Again Eric who could have taken the boat on trade in and made some profit on it, instead gave us honest advice once again putting the client first. We followed Eric's advice and sold our boat in a few days privately and bought our new 25ft from Bayside Jet Drive. It was delivered a few months later even with Yamaha's COVID production delays and we love it!!! I have nothing but 5 star positive comments for Bayside Jet Drive in Berlin, MD. Give them a call if you need a boat, service or parts and give them a chance to earn your business. You will not be disappointed. Eric and the entire team: thank you VERY MUCH from our entire family.

We hadn't bought a boat in 21 years! Midlantic Marine and their staff helped us find our boat with…read moregreat service and professional experience. Thanks Midlantic !

Great service. They helped me with everything I needed and I am looking forward to working with…read morethem in the future.

Brian and Rick are two of the hardest working marine mechanics around they are very knowledgeable…read moreand their shrink wrapping is the best anywhere so you cannot go wrong using them

Alexanders Marine Service in Pittsville, Md. do great work, my Yamaha outboard had quit pumping…read morewater due to the water pump being completely worn out, mainly from not being used as my work had my boat sitting for a good while and the rubber pump spinner had gotten hard and broken. I went to some of the marine dealers, and no one could work on it for over a month, I found out about Alexanders Marine Service, I talked to Brian, they got my outboard parts and repaired the pump in four days. They did an excellent job and replaced the water pump, thermostat and some seal's while working on it. I highly recommend them, I will be using them in the future as they do great work!!

WMF Watercraft in Millsboro, DE damaged our toons and didn't stand behind the damage after they…read moresaid they would. Now they have blocked me on Facebook. We purchased a new Avalon pontoon in 2024 from them. When they were placing the boat on the trailer they damaged the toons. My husband spoke with Scott and he said they would take care of it and make it right, photos were provided for Scott to see. Now, he states that Bill (owner) said it "happens" and they are not doing anything about it and Scott was just as a matter of fact when I recently spoke with him. We also need a part from Avalon warehouse and because Bill calls them bitching them out on a regular bases they are not moving any faster. Beware when buying from them. Everything was really well for us at the beginning as well.​

The process of purchasing the boat was much better than dealing with a car dealership. Ulla who…read moresold us the boat was easy to deal and there was no pressure. The boat was delivered when promised and Eric who delivered the boat did a good job explaining the operation. Highly recommend.

My family and I recently rented a pontoon during our vacation, and we had a wonderful time on the…read morewater! The entire experience was seamless--from the easy online reservation process to check-in and the safety briefing. The staff made sure we got out on the water safely and even helped us return to the dock. We also rented fishing poles and bait, and everything was on the boat and ready when we arrived. Even though the weather wasn't ideal, the rain held off just long enough for us to enjoy a great day. Thank you for a fantastic experience--we'll definitely be back!

I have been a loyal repeat customer, but this experience was the last straw. Minutes after leaving…read morethe dock, a storm came in and lightning started to strike the water near us. Instead of pulling us to safety, the staff told us not to return and to stay out in the storm. When we finally came back after 30 minutes, they refused any refund, not even for unused fishing gear. Safety and compassion were completely absent. Do not risk your well being or your money with this business. Their reputation looks good on sunny days, but when conditions turned dangerous, they abandoned responsibility. Never again.

The wife and I decided back in June 2019 we wanted to transition from jet skis to a boat with our…read morefamily of 4. I dealt with a few competitors prior to learning of Bayside Jet Drive and after careful consideration we held off to get financials in order. Eric gave us sound advice on what to do and look for. Not once did him or his staff make us feel pressured or pushed into anything we didn't want. When I felt it was time, January 8th 2020 they made the process streamlined and easy. I'm bad with names but the woman at the front desk was exceptional with us, Andrew who prepped the boat and walked us through thoroughly on every detail from maintenance to everyday use. They made sure we had everything to drop the boat in that day and it was tempting with the weather almost being 70* in January. I would 100% recommend anyone to them for business, I intend to use them for all my jet boating needs and any future purchases. Go see Eric and his staff over at Bayside Jet Drive in Berlin or the new facility in Delaware.

This service center for Jet Ski water sports is the best in this DE/MD coastal area....fast,…read morehonest, and reliable people like Ed, will come to your place for s reasonable price and do their magic to revive your broken Jet Ski and solve any issues. Thanks again for an amazing customer service experience. Joel D.

I took a six-year-old scooter in that hadn't been run in about a year, and the back wheel was…read morebinding up. I asked them to just go through it, and fix what needed to be fixed. Got it back, and it now runs like brand new, with the repair price seeming to be very reasonable.

I went to see John at Ace Cycle Repair after searching the whole state for someone to help diagnose…read moreand hopefully aid me in repairing my Yamaha XT- 500 Flat Tracker after spending six months replacing components and me not making any progress, and actually lost this whole racing season due ignition and electrical gremlins that I could not straighten out. John told me on the phone he was familiar with the bike and to bring it down and he'd give it a look. Now two weeks later and I have just picked her up and he has her singing like it needs to. John and "Fish" are princes and I am super happy with the dedicated and friendly service I received, and the friends I've made. It wasn't a simple job and he was more than fair. Thanks John and Fish at Ace Cycle Repair.

An absolute lifesaver while on vacation! We arrived in Ocean City to a loud clunking noise in our…read morecar. I called this shop on Tuesday, and despite being busy, they squeezed me in on Thursday and had it completely fixed before our checkout on Saturday.The entire team--from the front desk to the service technicians--was outstanding. They didn't overcharge or try to upsell me on unnecessary repairs; their only priority was making sure my family and I were safe for our trip home. Honest, efficient, and compassionate mechanics are hard to find. If I could give them 10 stars, I would! Thank you for getting us home safe and sound.

Horrible customer service with even worse communication skills between departments. Just because…read morethey are one of the few places around here they assume everyone needs to cater to their needs like they don't need or want any new customers that aren't local to here.