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    Salty Marine Electronics

    5.0 (1 review)
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    9 days ago

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    Island Watersports

    Island Watersports

    2.9
    (52 reviews)

    Kids first time on a jet ski and he loved it. That part was awesome! Only 3 stars due to:…read more There wasn't any shade as we all stood waiting over half an hour to get started and the walk from the building to the water was down a gravel driveway that involved lots of fumes and dodging boats being put into the water. Still, we'd come back again - so definitely worth it!!

    1 Star - Absolutely Awful Experience…read more Island Water Sports gave us one of the worst customer service experiences we've ever had. As we were pulling into the dock -- after being stuck in torrential downpours all day because they refused to offer a rain check unless there was thunder -- a staff member started shouting at us, "I hope you have insurance! You've damaged my ladder!" The swim ladder had accidentally been left down, but it was already damaged when we took the boat out. Even after staff inside the office confirmed the damage had been noted earlier, the dockhand, Mike, continued to accuse us and treated us like we had done something wrong. They made us stay in the boat while they took pictures and called it in to the office, repeatedly telling us we were going to have to pay for it. When we were finally allowed off, some of our group went to use the bathroom and were stopped on their way back by another employee, who told them they "weren't allowed to leave." It felt like we were being detained -- over a broken ladder we didn't even damage. At one point I told Mike how rude and unprofessional he was -- and no, I wasn't calm about it. I had every right to speak up after the way we were being treated. Instead of diffusing the situation, he came back at me, even more defensive and condescending. It wasn't until after they embarrassed us and treated us like criminals in front of other guests that we finally got a weak apology. Then, as if that wasn't enough, they actually complained that there was mud on the floorboard from the anchor -- because it had touched the wet deck. First of all, don't they wash the boats down anyway? And second, it was pouring rain all day -- what exactly did they expect? We didn't even complain about the miserable weather -- we paid in full and left without so much as a "Sorry the weather didn't cooperate" or "Hope you still had a good time." Just attitude and accusations. We've rented from other marinas in the area and always had a great experience. Island Water Sports was by far the worst -- rude, accusatory, and completely lacking in basic customer service. I would never rent from them again and absolutely do not recommend them to anyone!

    Shark's Cove Watersports

    Shark's Cove Watersports

    3.0
    (26 reviews)

    As one can see from my many Yelp reviews, it takes a lot for me to leave a negative one but Shark's…read moreCove Watersports honestly deserves it and I do this as a warning to others in the Yelp community. We had a poor experience when renting a pontoon boat for our stay in the area this week. We had reserved it 5 days prior with a tube via the phone as that is the only way to reserve a pontoon "with a tube" per their website instructions. Upon our prompt check in , we were told then (no call ahead at all) they did not have a tube for us. When I asked why, I was rudely told by the woman behind the desk "we never guarantee tubes as things happen like they pop so we can't promise it". I told her no one told me that at the time of booking when I was charged for it (mind you) and my children and their friends were looking forward to it. She gave me a snide laugh and turned away from me... no apology no nothing. She said "you can drive the boat back in 90 minutes and get one that's the best we can do." I asked to be comp'd something and she said "no it's a flat fee you will still be charged!!!" Honestly, an apology and perhaps a small compensation back for the tube rental was all I was looking for.... But to get a laugh in my face and to turn away from me, completely unacceptable. I was never rude to her and yet she was to me.... Beyond ridiculous and such absolute poor customer service we were all SHOCKED! I guess they get enough business they don't care about their customers' satisfaction. In the past, we had used them for the last 3 years for waver runners and all was fine. I can say based on this experience we will NOT be returning customers. There is a place literally across the street from them that does the same kind of rentals. Beware fellow vacationers..... not a good place to rent a boat from. They take your reservation and your $$ but don't hold onto their side of the bargain. While they may get a ton of business and not care about their clients' satisfaction, there are SO many other places to rent from so they better change their attitude or at least get better front desk staff! The rest of the staff was not rude like the front desk lady but she did enough damage that it ruined the rest of our time and feelings about this business establishment. Very Disappointed Yelper.....

    The boat was wonderful, the staff was great. I booked online…read moreand had the boat ready for when we arrived. Had a great time. My issue, online it doesn't say gas is an additional charge. When you pay $400 for a rental I assumed it included the fuel or I would assume it would say that somewhere when you book. Charged an additional $76.06 for fuel when we got back. Checked my rental agreement and found nothing about paying for fuel.

    Rudy Marine

    Rudy Marine

    2.6
    (28 reviews)

    I had thought that buying a new boat is never expected to be a completely hassle free, nor is it…read morealways easy to work with the sales team to get what you want. Rudy Marine proved me wrong. From the moment I first contacted them, they have been responsive, helpful, courteous, patient, and professional. They have provided the best customer experience I have ever had when dealing with anyone in the boat sales industry. in addition to the amazing customer service, their pricing is very competitive. The quality of service matters a lot to me, and between their top quality service and their prices - one cannot go wrong by choosing Rudy Marine!

    Stopped in yesterday to purchase a trolling motor for my boat, The young lady behind the glass wall…read morewas as pleasant as you could ask for, She said she would have a trolling motor salesman right out to help me, Then this salesman sitting at his desk ask me if I was planning to install the unit myself,, Yes I said, ,,,He then told me he { Would not sell me a trolling motor} that THEY were known for their professional installation , insinuating that I was not capable in installing the unit, I hold a Master License in HVAC, Retired from Lockheed Martin as a Defense Contractor, Now service, Build and sell Golf Carts, I think Im more than capable of installation of a trolling motor, I walked out with a pocket full of cash knowing I will never step foot in that establishment again,,,,You missed out on a 4k sales yesterday,,,,

    Salty Marine Electronics - boatrepair - Updated August 2026

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