They have some nice items here; I think it is like any other discount store where you need to check…read morewhat you buy (expiration dates, for example) and maybe avoid certain types of items if you cannot verify how fresh/new they are. I like that they have seasonal decor at the front, you can get some good deals on cute items that are similar or even identical to those at more expensive big box stores. This is also a great place to come for wrapping supplies, greeting cards, and kid knick-knacks/stocking stuffers.

8.31.26 Yes that's right 1 star from me…read more I'm shocked too. You know I love POpshelf. Here is why... For the second year in a row my "birthday" rewards does not work. I came to use my rewards and I had a cart full of stuff. The discount is 15% off one order during your birthday month. I am paying and no discount shows up. An employee walked up and said she did not know anything about it and does not know why it is not working. I show her the discount on my account and she said,"I am neglecting to see the issue here". WHAT... (even some other customers who were paying were shaking their heads) I asked for a manager and you guessed it -she was a manager. So at that point I just paid and left. Not sure if I am shopping at this location again.

Wanted to see if could find a birthday gift for a friend and know her favorite store is Kendra…read moreScott. Selection seemed OK however customer service was nonexistent. Walked the entire store and unable to get help so went a few store down to Pottery Barn and found a ton of cute items. Parking is a challenge here but easy to find across from lulu lemon.

I ordered an expensive necklace and waited at home for the Veho delivery. It was to arrive on a…read moreThursday by 7pm. The company texted me that they couldn't make the delivery because they had no access code for the gate. I live in a house 25 feet from the street with no obstacles. I didn't receive the package until Sunday. I needed it Saturday for a requested birthday present. I called customer service and the rude agent wouldn't do anything about these problems! Not one thing! No wonder Kendra Scott has a net worth of over $900 million! I've worn their gold plated jewelry that has tarnished, plating has worn off and has broken. This jewelry is overpriced garbage! I should have read the customer reviews from others. Their customer service solves nothing! I'm cured and will never buy from this poorly managed, greedy company again!

I like how the staff tell you about the specials. This time they said we could buy a regular size…read morefor the same price as a trial size. Like 5x bigger. Always appreciate it.

4.26.22 Came in for a few items with Yelper Britt C…read more The store had a nice selection of products to pick from. The store was tidy. My only problem is their rewards program is NOT available in Texas. If you are going to have a reward program it SHOULD BE AVAILABLE TO ALL. I would shop at BBW more if the reward program was available to me. Just not fair....

Love this cute store on Woodway. It is very close to my office, so I walk in to check out their fun…read moregift items quite often. Love their napkins. My Book Club can read between the wines. So funny! Grab a copy of Tequila Mockingbird. Cocktails with a literary twist. A different kind of book club book. Sign up for their Birthday Club. A $20 Gift Certificate for you to Celebrate at Lisa Lou. I used my discount purchase a beautiful wood charcuterie board. A nice place to pick up a gift for a friend or a little something for yourself.

I would not recommend this company. They accidentally left me a nearly 3-minute voicemail where…read morethey were talking about my gift wrapping order. At one point they said: "She doesn't even know what she's paying for" and then went on to discuss adding extra charges like "I'm going to add a custom charge for $11... it's gonna be right under $500. Oh, that's a lot, but you know, sorry." Not only was this extremely unprofessional and dishonest, but it also contradicts their own claims. On their website, they say that all profits from gift wrapping go to charity, so why would they be upcharging and sneaking in extra fees if the money is supposedly going to a good cause? That makes the whole thing feel misleading and left me with zero trust in this company.

Stopped by during their moving sale. Picked up a cute beaded bag with a beaded strap. Should I keep…read moreit or gift it??

Lily Rain is an awesome shop in Rice Village! Manager was so helpful! Looking forward to shopping…read morefor a winter outfit!

Fabulous choices! Creative and unique! Obviously from an artistic buyer. I've loved the jewelry and…read moreglassware. Many compliments.

I'm a museum nerd and I'm also a museum gift shop nerd. They tend to have a great selection of all…read morethings related to art as well as nice jewelry, cards & stationery, and different/often funky unexpected items. And the gift shop for Houston's Museum of Fine Arts fits that bill perfectly, even if it is on the smaller side. The staff was nice and helpful. Unfortunately, they were out of a print that I wanted to get for my daughter, but the clerk wrote down the info for me and said I could call back to have it shipped to me when they got it back in stock. So nice! I found some jewelry for her and my mom, too. They had a nice selection of games and puzzles too. They also had some really cool, vintage clothing available. I don't know if it was just because the Oscar de la Renta fashion exhibit was here or if they always stock that, but it was very fun to look at. Great little shop!

This was the weirdest most condescending candle experience I've ever had. In old town spring (some…read moresmall area with eateries and shops) tucked away a bit from the road is a small shack. Once you enter it's just one room filled from bottom to top with candles. The owner came out of nowhere after we entered and started talking to us about his candle choices. He had a lot of judgement to give us including how he doesn't use soy candles because they car carcinogenic, and how often people burn their candles wrong and burn their wax wrong. He even tried to give me a paper showing me how to burn my candles saying it was a crime that no other candle shops ever tell their customers how to burn candles. I get that he wants to educate people but when trying to sell product to someone seems like a very strange way to do that. Maybe he should sneak one of these informationals into a gift bag when people purchase. At the very least he needs to stop asking how people burn their candles, then judgmentally telling them that's the wrong way to burn candles, then giving them a flyer on how to do it right. However he did have some rather small candles which he claimed burned for 14 hours or so which if true would be great quality. I did not buy due to the condescension so I cannot attest. Some of the product was very oily and he noted that they were not selling so he's been discounting them just to move product.

Everyone that I was shopping with bought candles and were very happy with the product and the…read morepricing. There are some amazing scents and they are handmade. Customer service was very good. While not quick,it was personal and friendly. If you're not in a hurry, it is an enjoyable shop. Take your time and enjoy the experience!

Worse store manager this store can have. I've shopped here for many years. Seen a couple of store…read moreManagers go. The best 2 managers John and Cassandra are no longer there. Worse mistake Michael's did was let them walk out. They always went out of their way to help me find what I was looking for or give suggestions if the item was not available. very friendly and welcoming me when I entered the store. The new store manager Tommy does NOT know what he is doing , much less manage a store, he's rude and condescending, hardly there. Always gone by 3pm. He is never available when needed.Michaels if you want to keep this location up and running you need to get rid of him. when your assistant manager leaves abruptly after being there for over 5 years, that says a lot about your store manager! I'm taking my business elsewhere.

Such a disappointment. What is Michael's? Like, what is it? I mean, I was in there, I know what it…read moreis NOW. I wanted fabric. I don't need crafting things yet. I haven't made it that far in life! I just made it to need fabric! So anyway. The two starsis for customer service I walked around the store twice. The three employees staring at me didn't bother asking me if I was looking for anything in particular. When I finally decided to ask them where is your fabric they said, "ya, uh, we ain't got none. We got scrapbooking stuff and stuff like that."