They have done our taxes a few years now. Always been happy with the service. If you need a new…read moretax person check them out!

Knowing Tamilyn was a blessing in sky. it been over 20 plus years with Tamilyn E Masuda, CPA, Inc…read more always get it done all these years.

Kara gave us advice and helped us start our LLC (how to do it on our own so we do not get charged a…read morelot of money for an account or CPA to do it). She was knowledgeable about starting a small business with an LLC, so I will give her that, but after working with her more, my husband and I have decided she's just not what our business is looking for, especially since we are now growing. We were happy with her service in the start but overtime it was just not up to par. Yes, she can advise on how to start an LLC on our own and do our tax returns, but that is it. If you are looking for someone to help you plan ahead for your business for tax strategies and tax planning, this may not be the place. We only ever heard from her for our returns and that was it. Upon going with another company, we also discovered some forms we did not file but were supposed to, which Kara did not inform us of. For tax returns, there is a portal to download your documents, but there is no "list" or things that we should consider uploading, so it can be a lot of back and forth on- send your expenses, send your mortgage, send this and that or cannot finalize return, etc. It just seems unorganized and if you're dreading taxes, this will make it worse. I also had a return for a different state in 2022 that was not filed (unsure why a different company omitted it). However, I decided to do it independently since Kara mentioned there would be a nominal fee if she did it because she does not know about another state's filing regulations. I asked the previous accounting company if it would cause any problems since it was omitted, and they said it would be ok since the IRS has a matching system and will send us a notification if anything was excluded so we could wait for that. Upon getting the notification, we can decide whether to make an amendment. Kara failed to mention that part. We felt she just wanted us to spend more money to have her do it or something. We moved from MY Personal CPA to her because yearly we would get a different tax preparer so we thought if we went with a smaller company (First Choice Accounting) we would get more personalized help but going with a one person team means getting emails at odd times like late at night and getting missed. Also, even though I did not go with Kara submitting my out of state return, I got charged a one-time $150 fee for Kara reviewing the 2022 tax return which I was not aware of. She was not upfront about the fact that there would be a charge when she asked if I could send her my 2022 return so she could look at it to figure out why the other state W2 was omitted. When I brought up that I was not expecting a charge, she did not reply to me. Finally, she always apologizes for responding late. Her cat got spayed, stayed up late, and was busy. You call her, and she doesn't pick up, but she will reply via email which increases more of the back and forth. This pretty much sums up why we are going with someone else even if we have to pay $400 to part from her since she said she already worked on our return even though she was still asking for documents and more clarification.

Kara was prompt, professional and I could tell that she didn't just want to bank a customer on our…read moreinitial consultation. She was thorough with her filing of my tax & helped me through a lot of forms/things I was not aware of for filing as a 1099 contractor, as well as with multiple W2s.

This is Jacob Siaosi, the professional accountant who had nearly completed my taxes by the time I…read morearrived at his office. As I sat at his desk I was able to look at the digital photos of his lovely family. Very creative way to entertain customers while they wait. When Jacob was finished, he printed off my return for my records and informed me he would send in my return electronically and inform me. The only downside was that I didn't ask in advance what they charge because it was way more than I anticipated. On my way out I said bye to lovely Jazmin, who set up the appointment for me.

Returning phone calls. I have been calling and texting for an appointment almost 1 month. No…read moreresponse. Extremely disappointed because a good friend recommended them.

Tod is a knowledgeable, dependable, friendly and effective tax preparer. And his service continues…read moreway after the taxes are filed when I have tax questions and income changes. Download/print out a couple of pages to fill out with your info and then turn in or up-load your tax papers for him. Done. He will clearly explain what he has accomplished and what you will have to pay and later do for the rest of the year. A great person to help you during the tax season and beyond.

Thank you Tod and team for taking care of me for 2025. I love the secure website where I can upload…read moremy paperwork seamlessly from anywhere. Your team is great about confirming the secured documents have been received. The turnaround time was right on par! Looking forward to utilizing your team in 2026.

I'm so grateful to have found Tax Services of Hawaii. I can get pretty anxious when it comes to…read moretaxes, but he explained everything in such a calm and reassuring way. He laid out exactly what documents were needed in a very organized way, responded quickly to all my questions through the secure portal, and completed everything faster than I expected. It made a stressful situation feel manageable. Highly recommend!

Outstanding service, accuracy, advice, planning, timeliness, and professionalism. It's unusual to…read morefind a tax service that responds to questions quickly. Gorden and Steven have been handling my taxes for the past few years, and I've been totally happy with their services, and with their reasonable fees. Highly recommended!

Terry is efficient and professional which is exactly what you want in a CPA. Im so grateful a…read morecolleague introduced me to him.

Excellent service! Peace of Mind. Tax Prep: submit your…read morepaperwork in early Feb. & get it back on time. Tax questions: prompt replies. Terry, Leila & staff are friendly, efficient and organized! Overall: A wonderful experience for our annual tax project at an affordable price.

Excellent communication, trustworthy, overjoyed to find Tax Guy Mike. A++…read moreI started with my tax returns, then he did my mother's and child's - all done expertly, timely, professionally.

Unfit for Duty. Mentally unfit. Owes me $500 I retained him…read moreto help resolve a simple tax issue and forgot to get my power of attorney.

Estate planning is essential and you need a trusted attorney and firm. When you're young you…read morereally don't think about these kinds of things but as you get older it's something you have to take serious. I know many who have used Dean and also many that I have also given his name to. The process is simple and knowing that your wishes are in one place and written. I have heard numerous stories of families who fight, families who think they all get along until money comes into the picture and they become nasty. Young or old, get the planning completed.

Dean was very professional, knowledgeable, and quick! He explained everything so my Father could…read moreunderstand what he needed to move forward with creating his Trust. Mahalo Dean for your help!