I was looking for a wheel for a rebuild project and the shop had exactly what I needed, at a…read morereasonable price. The clerk showed me a bunch of options and we had a fun convo about bike stuff. This felt like a great practical shop: not a giant bike warehouse or a lifestyle brand shop, but a place that sells reasonable bikes, parts and service.

Three years ago I brought my bike in for a tune up, and I mentioned the front tire had a slow leak…read moreand I asked to have the lining replaced and/or the tire, whichever would take care of it. After I picked it up, I noticed I wasn't charged for it and a week later, the front tire was flat again. I never got around to bringing it back until last week, and just asked to replace the tires and front lining. When I picked up the bike I explained what happened last time and asked if there was a warranty so I wouldn't have the same issue again. The guy at the register said no, there wasn't. I said I understood if there was a puncture or something that I caused, but just for the tires themselves, even a limited warranty? No. I guess I didn't know that was a thing. I wasn't trying to be a jerk, but the guy acted like I was. I dropped it, paid for it, and then he made a personal comment, saying I should go find an Air Conditioner and sit in front of it. It was hot and I walked a half mile there in the sun and I sweat a bit, always have. I felt this comment was unnecessarily confrontational and completely unprofessional. I have no problems with the products and service. I just didn't appreciate the personal comment, is all.

New location is 416 11 Ave S in Hopkins. Still my favorite bike shop in the area. Good mechanics…read moreand reasonable prices.

I had our new Kent recumbent Trikes picked up to check all connections due to a review I read. They…read morefound a lot just hand tight. The Trikes were without accessories so I had Tonka Cycle order rear lights, front reflectors, bottle holders, rear view mirrors, phone holders, a light attachable to my helmet for night biking, a bag with tools in case of flat tires, and a tire pressure pump. We had to start from scratch since we hadn't biked for 20 years.They did an awesome job and a very reasonable price for all of this. I would highly recommend them!

The only bike shop I found - local or internet - that offers assembled adult tricycles. All others…read moreinvolve the scariest 3-word phrase in the English language: Some assembly required.

We enjoyed a full day of biking around Minneapolis' incredible bike paths around the city on very…read morelight and well maintained city bikes. Jenny was super friendly and knowledgeable making sure we were well adjusted and informed before we headed out for our ride. We will definitely rent here again when in town!

Looking for an old-school experience where the owner is willing and able to assist you on the spot?…read moreThis is the place! Granted, while my bike was being repaired and refurbished, another half dozen people stopped in, so you may not receive immediate service. Depending on the complexity of the repair, many bikes were promised by the end of the day or within a day or two. Prices are fair, and the service is awesome. I will be back to see Ben again.

Ben was great! I popped my tire next door at wooden ship brewing company and he was helpful in…read moreputting a new tire in! But then that one blew about a mile later so he put in another and was super nice about it! Will be back if I need more bike help

Really crappy attitude. I've purchased high-end bikes from them and am a member of their Fanatic…read moreclub. When I brought my fat bike in for tubeless tire swap they quoted me a time of 5 days. Today, five days later, since I had not heard from them, I called to check on the bike. They told me it was not ready and that it would be another 2 weeks. After some conversation they moved things up but the attitude over there is severely negative. Will definitely find another shop from here out.

I have a bike that lives with my daughter here in Minnesota. It developed a serious need of a…read moreprofessional bike mechanic. My bike is a very customized Trek 2nd District. I went to one bike shop who will remain nameless and they told me I would have to order new parts and that I should not expect my bike before August. It is June as I write this. Clearly that solution was not what I was hoping for. I took my bike to Freewheel. Oh my!!!! These folks fixed everything in just a few hours. To that end the mechanics have earned my ever lasting gratitude. Remember folks tip your mechanics well. They earned their due in my ledger. I'm a fan for life.... Also they like a good double IPA.

What a great little store, packed with outdoor stuff. I came in here with my son looking for a…read morebalaclava before we went snowboarding. I remember asking someone and they said just under the canoe, and there were half a dozen hung up on the ceiling. lol. They have a great selection of winter clothes. The clothing errs on the boomer side of things, but the coats, ski/snowboard pants, gloves, hats, etc. are really well represented. The kids section was excellent. We had a variety of balaclavas to choose from. We got what we needed and we were on our way.

We have purchased ski equipment and ski gear from Hoigarrd's for many years including all new ski…read moreequipment for our almost 14 year old this year. My son was finally able to ski yesterday with my husband after being medically sidelined for a couple weeks. Anyway, they were on the ski lift after their third run when my son/husband noticed my son's skis were chunking apart all along both skis. My son had not crashed. My son is an advanced but cautious skier and with my husband the entire time. They were at Wild Mountain doing first season runs. Nothing wild about it. Anyway, when they returned I took the skis in as clearly there was a product issue. I was greeted by John in the ski department. I was, undoubtably, frustrated as my son had ski plans for today and starts school ski club Friday. John made a rude comment about me being frustrated and how "kids banging their skis together cause that kind of damage" that immediately put me on defense. My husband and son arrived at 10:45am and I had received a text about the skis falling apart by noon. I again repeated that they had only completed three runs and asked how that was possible my son damaged the skis. John continued to blame my son for the damage. Now my husband is a life long skier, I took skiing up as an adult, and if anyone should have damage to skis it should be me. My husband was floored as to cause as he has never seen skis do this. The manager was brought in and agreed to take the skis back, replace them and bind them (thank you) but that is where the only positive customer service ended. John came back to have me sign a release for mounting and kept going on needing to talk to my son about knocking his skis together (because that is what happened in his opinion) and would not let it go, again and again, even after I again stated this was noted after three runs, first season runs, at Wild. I finally asked John if the entire interaction would have been the same had my husband been standing there instead of me. John continued on. The manager stepped in and told John to give it a rest and he still didn't want to stop. I appreciate the quick turn around help from the manager but the front facing customer service was horrific. Hoigaard's lost a customer last night.

There are a lot of bike snobs that will complain about chain stores and be totally insufferable. Or…read moreyou can just shop at one that is consistently very good and takes good care of you. I come to this location a lot for lots of odds and ends like a new bike computer, bike lights, water bottles, tubes, CO2 cartridges, etc. We also bought a Specialized commuter bike this year from this store as well. We bought the bike here largely because of the service we get on all the small things. I even had my snowboard tuned here, too. The customer service is generally very good. Someone usually greets me fairly quickly and asks if I need help and if I do, they seem to take it as a mission to complete and get all into it, even if it is something small like bottle cages or something.

The young guy helping me was friendly and cool. The 2 older dudes were very much the opposite. I…read morewalked in knowing more or less what I wanted. They made me walk out not wanting to ever buy a bike there. Ended up getting mine from Tangletown instead.

all my homies will be hearing me rave about perennial any time cycling is mentioned ‍ i walked in…read more30 minutes before close with a flat; they fixed it AND adjusted my wobbly rack (w/o me asking ). also picked up some lights and felt they had a good selection of quality items at various price points. (ps what's up w the guy in the comments talking bout history and liberals ?! feels like bro took a terrible stance to absolve his embarrassment of not being able to pronounce bde maka ska)

Wonderful bike store in uptown, easy parking and very honest knowledgeable staff. They even have…read moresome fun planned rides. Both a place for you to bring your bike to be fixed and to buy stuff for your bike

Fair prices and great service. I'll be back for future tune ups. I would recommend for a local…read morebike shop.

These guys are great! Honest and attentive. I brought some really old bikes in hoping to just tune…read morethem up but these guys explained some of the issues they had without trying to swindle me. I don't know anything about bikes so that would have been easy. It's a great family run establishment with fast service.