I lived in the area for most of my life, and I don't remember this billiards hall.  I was recently…read morewalking by and I stumbled into it.  Perhaps I just don't remember it being there.  I believe the building used to be a Bank of America building back in the day. I enjoy playing billiards here.  It is a respectful, clean, and nice billiards hall. Not like the dungeon shady billiards that exist in San Francisco. The staff are friendly too.  Especially Joe! A few things that would make the place better are lighting the overhead, " Town and Country Billiards sign outside above the entrance, and with the entrance step light.  The working overhead  light sign would attract more patrons. The non-working entrance light can pose a hazard, potentially leading to someone falling on the steps due to poor lighting and visibility. Fixing the urinal in the men's restroom, which has been broken for quite s

As someone who truly wants to see cue sports grow, I left disappointed with my visit here. The last…read moretime I came was back in the early 2000s, when this place was lively and well-kept. Back then, the wall cues were usable--you only needed to check if one was straight. This time (August 2025), not a single wall cue was in playable condition. Many had cracked ferrules, and the felt on the table shifted under my bridge hand. For $10/hr, I was charged $8.25 for only 20 minutes of table time, which felt unreasonable. What really concerns me is the bigger picture. If a newcomer curious about pool stumbled into this environment, I doubt they'd want to come back. Facilities like this should be introducing people to the fun and quality of cue sports--not turning them away.

Family Billiards is a cool place in the cool city of San Francisco! Smiling parking attendant…read moreguided our car to the designated spot for disabled people. Two nice hostesses welcomed us at the front door and made a rather pleasant first impression. The bar had choices of food and beverage, the room appeared very clean and the music was just right for us. One hostess was particularly attentive about our choice of table and described such details as pocket sizes and table sizes and also pointed at Brunswick and Diamond brands in the room. We played a nine foot table which was in a very good condition. There was comfortable enough space between tables and we enjoyed the game and the atmosphere. People around the room were nice and friendly. This is really a family place.

The lady working here on Sunday night is extremely rude and 99% certain was being racist. Extremely…read moresnappy like no one fed her all day, and only profiled my family members asking if we had bought a table before using restroom. She also kept inquiring if another lady of the same ethnicity had been with my group when I clarified our group number multiple times. She needs to learn customer service -- while talking to another customer, very loud saying that she's from North Carolina. Either a bad day or bad attitude, but honestly looked like it was both. I won't type it all out here but there's more too.

SERVICE WAS WEIRD AND UNCALLED FOR. I believe the person who came up to use was the owner. Or…read morepossibly a manager. I was playing with my homie and before we were gonna break to start a game, he tells me we need to use a cloth underneath the white ball first otherwise we could damage the tables. I've never heard of this. I asked him multiple times why and to example n to me the logic. With this rule you could basically mess up the cloth after every hit. This idiot don't even introduce himself or anything, he just starting talking to us like we were ten year old and he was our dad. Also, he never did this shit with any other table there. There are also no signs anywhere of this rule. He pretty much killed our vibe and we left. We're grown ass men, if we fuck up your table so be it but why the fuck are you coming up to us and where we're half drunk trying to talk to us like you're our dad. Not coming back.

The lady staff was nice but the Hispanic guy there was super rude, we were going to stay longer but…read morehe kept coming over, saying we were throwing the ball when we weren't. The guy was super anal, bad experience we were trying to have fun playing pool. It felt a bit racially motivated. Wouldn't recommend.

We hosted a company event here and had such a great experience from start to finish. Planning was…read moreeasy, communication was prompt and thoughtful throughout, and the owner was great to work with. The venue itself was perfect for a group event. It was welcoming, spacious, upscale, and exactly what we needed. Our team had a great time and we'd absolutely host another event here again.

We came here on a Monday to celebrate our birthdays. July 4, 13, 14. Two hours of pool and food…read morewith tip $300. We were upstairs and got here at 5 so felt like we had a private space for 5 of us. Very nice pool tables we played the 9 feet one upstairs. Food was mixed. We loved the yuca fries, steak sandwich, pork belly Bao, yuca fries. Carne asada fries were heavy and just ok. Corn fritter a bit too oily and salad pretty bland. Overall had a good time for two hour for 5 of us. We used our inkind credit to pay which made it worth it. as food prices otherwise is a bit steep for the portions. Recommend.

Came here after a day of getting oysters and having wine. It's on a busy street but street parking…read moreit will be. It got busy here towards the evening but overall very nice and cute place to check out. Looks like it's be here for over 30 years or so by the looks but still very nostalgic. I can see this being a great spot to bring friends and play a few games.

This place is great for everyone and anyone that wants to play pool! I go here with my family about…read more1x a week. On average it can get busy but you won't be waiting for a table for more than 20 minutes max. They have drinks on tap, cans , n/a beverages. The staff is super chill too, good music with a juke box

No food. Just a great spot to connect and have a beer and shots. Service is amazing from the…read moresuper friendly staff. Ambiance is local neighborhood vibe. JYW highly recommends

Great bar in the sunset! Winnie and Vanessa were excellent bartenders…read more Only negative is no stall in the men's restroom.

This place has everything that you can think of! Arcade for all ages, billiards (pool table and…read moredarts), food/snacks, mini bowling alley, go karts, and VR games. FYI - Fridays are HALF OFF all games!!! All staff are super helpful and it's spacious.

Very unique and pretty fun experience. Never been to an arcade that offers interactive and…read moresimulation rides before. Start off by putting a certain amount of money into their gama ride cards. I noticed that games typically cost around $1-3 while their rides range around $7-10. You can swipe for games until the money you put into the card runs out. This place has a mix of single player and double player games which I appreciated. Also, the food downstairs at the bar was pretty solid! The workers were helpful for the most part!

Family-friendly and economical. The independent, family-owned bowling alleys are the way to go…read more We'll definitely be coming back for more family fun that doesn't cost an arm and a leg like some other bowling spots..

1-Star Review - I Wish I Could Give Zero Stars…read more I wish I could give this place zero stars. We came in on a Sunday, and there was hardly anyone there--no wait and plenty of open lanes. We started by trying to order drinks, but were told there was no bartender. Fine, we moved on. When my fiancée asked if they had socks, the employee simply shook their head. No explanation, no "sorry," nothing. We ended up going to Goodwill to buy a pair just so we could bowl. Once we finally got on our lane, it malfunctioned three different times. After the third issue, I asked for a refund because it was clear we weren't going to have a smooth experience. The only positive thing I can say is that the facility was nice and clean. Unfortunately, clean floors don't make up for poor customer service and equipment that constantly breaks down. If your bowling lanes are having issues, the least you can do is be friendly, apologize, and try to make things right. Needless to say, we won't be coming back.

I've been here a handful of times, and it's generally been a good experience with each visit. It's…read morea casual barcade. I love that it's multi-leveled and has high ceilings as it makes it feel more spacious, because it can get crowded. There is a wide variety of arcade games and pinball machines with various wait times depending on the crowd. They also have plenty of large screens all around that run games, movies, and or music videos. Drinks at the bar aren't bad and like others have mentioned, the bartenders can be a hit or miss. I've encountered several chill bartenders, others not so much. Same goes for the security at the entrance. Overall, Emporium is a fun venue to check out if you are in the area.

I stopped by here with some friends the other night! Emporium is always a fun time, but I wanted to…read moreleave a review this time because of this specific experience-- my friend was playing the basketball arcade game and her ring went flying off her finger. The security guy working on Friday night of Aug 14, 2026 literally went above and beyond to help us look for my friend's ring. He even climbed onto the game and also crawled underneath as well. Super sweet guy! Before we left, we also saw him come back with extra tokens to give to the people who got their game interrupted by him. Luckily we eventually found her ring, but I definitely wanted to leave a review to highlight his efforts. Additionally, I appreciate the free cold water that they provide & also the clean restrooms and no cover fee. It also wasn't overpriced for the arcade games & they also had some free board games lying around as well.