Kid shoes. That's what we go for. The kid grows out of them and destroys them so quickly I hate…read morebuying her expensive shoes. Buy one get one half off, and they light up. Always important for the kid. Don't plan on getting any help from the workers there. Every shoe they have is apparently already out, so if u can't find it in your size... oh well. In true cheap shoe fashion the lights die pretty quickly, return policy 45 days with receipt and only light wear and tear on the shoe. We'll continue to come for her shoes.

I purchased $80 work boots from here. I wored for three weeks and the soles on both shoes just fell…read moreoff. I contacted corporate but they have so far been unwilling to help. Do not buy as quality is very poor and they don't honor the warranty against manufacturers defects. See pics.

Yikes. Many people ask if you need help to assign their name to what you are buying, but they don't…read morewant to help beyond that. Most of the workers slink around the store, all looking miserable. Tons of items to choose from, but you want to leave as soon as you can. I had to return to exchange boots because the left was too tight. That threw them for a loop, and they seemed perplexed. It was eventually dealt with by a manager, but only after the workers made eyes at each other concerning her whereabouts. Environment: Does the AC work? Vibe: depressed Selection: Great Cleanliness: Great I would try another location, but I'd never come back to this one.

Hello my Texas friends. I normally give good reviews however today's experience was an eye opener…read moreas of what society has become. I'm from California wanting to buy boots for my husband, grandson and myself. I was at the register to pay and since one of my orders needed to be shipped to my home. They needed the "Manager" I was in line in front of the "Manager" He was counting money and not once acknowledged myself and my family. The young lady at the next register asked him if she can help? He said yes, now I move to her and everything was going great. Until she needed his assistance to place my order. The sales reps that assisted us with Brent and Damien were very helpful and respectful. The register young lady asked the manager for help. Well, this is when I experience the poor customer service management. He ignored her and the sales rep since they kept going to him for help. 15 mintutes go by and nothing. What is he doing? Out there looking at some lights outside the store? Mind you im still patiently waiting for him to assist his employee. I asked the workers is there another manager and unfortunately they said no! I respectfully said "wow does he always do this? Or it just happens to be that I'm the lucky one that's gets this type of service? Keep in mind I work for customer service in management for a pediatric and invasive vent patients division. I take my job with pride and willing to HELP. I don't let color, race or politics evolve with my duties as management. Im giving a 1 star because of their poor management. As far as the workers I will give them a 5 star. Great customer service Brent and Damien. I appreciate your time helping us finding the boots we were going to purchase

I came in to purchase a pair of New Balance, they had the "wrong price" advertised on the shoe and…read morewould not honor it. The sales woman even said she would honor it then changed her mind when she brought out the shoes out.

They refused to honor their own refund policy on a pair of shoes purchased a week prior because…read moreapparently they have to do 2 separate transactions for exchanges for their stupid system to recognize the new shoe was only purchased a week prior. I am now stuck with a 100.00 store credit that I don't need. They apparently don't know the regional or district managers number either. I feel very deceived by this company and will not be shopping there again. You should let your customers know and post all refund policies in the store instead of pocketing money from your customers and giving us the run around a simple refund of 100.00 dollars for a return purchase will not hurt the company. A simple system override could have solved this but instead you lost a customer forever.

I placed an online order for pick up and to me, that means not having to wait in line to get my…read moreorder. Am I wrong? I guess I could be. Anyway, I wait to be recognized as there was only one person on the checkout and she did not address me at all. I looked around for someone else to see if they could grab my order and be on my way. To my relief there was a staff member working nearby. When I asked for assistance, she hesitated and I could tell she was about to tell me to stand in line. I had my id ready but she wanted the email that I was sent with a barcode. I told her I got a text it was ready...? I searched for an email as it took a minute, she asked for my id. At that moment I found my email, she scanned it and I was on my way. I try to consider reasons why the employees behave the way they do, and I suppose they wanted to get out on time and were doing their duties before they close, but I still think the priority should be the customer. That being said, I was happy to be able to place an online order and pick it up same day! I love the sales and being a cardholder has some nice advantages. I'd like to see more variety for toddler and boys clothes.

Convenient location - can be hard to get out of the parking lot and onto the access road at times,…read morebut it's really as good as any other Old Navy. Selection, pricing is fine, store cleanliness, and staff friendliness are perfect.

The bargain depot is really exciting--kind of like the lively scene of Black Friday, with busy…read morelines and everyone eagerly waiting for the releases at Walmart at midnight on black Friday then diving in all at once. Of course, there's no fighting involved! It's just a overwhelming atmosphere. It also depends on what they put out and what catches your eye. I wouldn't say they have the best or the worst items--it's all about what you're hoping to find and what they happen to have on display.

Based on all the reviews I went to check it out myself. I am not sure if it was in the middle of…read morethe week or I am missing something... I couldn't find anything special or the discounts mentioned. I tried to get the attention of several employees to ask no success! I ended up just giving up and leaving

Excellent customer service, nice calm environment. Knowledgeable sales people. So many shoes to…read morechoose from! A lot of them have matching accessories to go along such a a purse, hat, fanny pack. Everything is made of leather. High end quality reasonable prices.

SAS Mission Valley San Diego. This time I have a pleasant experience. Steve was very helpful. He…read moredescribes how wonderful the shoes are and which shoes were more effective for working long shifts. He offered several choices. I finished my transaction in les than 20 minutes. Sweet thank you Steve. The was clean and no music but convenient parking and easy access.

Shopping for jeans isn't the easiest of tasks so I decided to stop by the store to try on a pair…read morethat caught my eye online. There weren't very many people in the store yet I had to look for an employee to ask for help. The young lady I found was steaming clothes and was clearly surprised that I asked her for assistance. There was a woman leaning against the checkout counter whom she informed she'd be going to the back to get my jeans. That woman was standing there reading and didn't even bother to look up. Instead, she gave an approving nod. Hmmm...no greeting upon entry, difficult to find an employee to help and let's not forget the employee who couldn't be so bothered, seems like customer service is not a top priority of this BR location. I put the jeans back and decided to take my money elsewhere.

The store was not overly packed with people and customers and staff were all practicing Covid…read moreprotocols (wearing masks and staying 6 feet). Mostly all sizes were stocked on selves or the staff would find it in the back. Didn't witness any Karens or Kens from Trumps parade of mask less MAGA idiots. So all good.

Wide variety of mens and womens sports wear, fitness and sporting goods, camp and outdoor gear…read more Staff is sparse, but always helpful. I would say that the prices are a little more expensive than other stores. Take advantage of their rewards program and receive coupons for future purchases.

So usually I go shopping for clothes once a year and I that point I need a whole wardrobe so I…read morewalked in with no greeting ( very important ) from anyone and I start loading my cart with under armor items and when my cart was full I so some items that I wanted to buy ( a under armor lunch bag and a few yetis ) I made my way to the shoes and the manager was following me and I tried looking at shoes ( Jordan's ) one my size was the display and I didn't want that one after trying on and asked for different shoes same size was told they where out suspicious went back to the under armor section to get a few more shirts and the manager was following me again and making eye contact so now I know I'm being harassed so when I go to the lane to purchase who's by the door the manager and the cashier asked how was my shopping and I told her it wasn't good her manager thinks I'm gonna steal she said no she's there to greet everyone and I told her she wasn't there when I came in and she said she was on break that's possible but while she's scanning the everything in my cart that I place on the counter section by section the cashier kind of made the experience a little reliving sense everything is being folded individually and with the help of another coworker but after I paid I walk towards the exit the the alarm goes off after they folded and took off the hangers and everything and guess who was staring at me the manager and when I noticed her she turns away the cashier found there mistake it was a sensor that wasn't attached to anything. If you go to dicks don't go for a large purchase unless you want to be harassed.