Rack room shoes is a new store part of the promenade mall in Indian Land…read more I bought two pair of shoes. Buy one pair, get a second 50 percent off. Not a bad deal! I found the manager to be very helpful as well as the staff. It's great to have a shoe store so close by. Shoes for the whole family. Prices average for the quality of shoes in my opinion.

BOGO 50% off clean and neat store-great selection for the whole family-but the 5 star is for the…read moreservice and associates that work there-in particular Nancy who was above and beyond wonderful to listen and realize what we were looking for just came in and she ran to the back to pull out fresh new western boots still part of sale-win win for us as everyone found 2 pairs of shoes and all left happy! Thanks Rack room for hiring awesome associates like Nancy! Hold on to her & Keep moving her up! We will be back! :)

Dsw offered excellent discounts, provided top-notch customer service, and had helpful employees;…read moremoreover, the store was maintained in a very clean manner.

Multiple locations in Charlotte and elsewhere, but the Independence store is a favorite place for a…read moreshoe run. Shoes, sneakers, sandals, and boots for the entire family. Unser one roof. Customer service is excellent. Pleasant environment with helpful employees. Add some 70s California soul over the speaker system, and I am a happy shopper! Great value for hard earned money. See you later, DSW, before they have me in trouble buying more shoes.

Awesome job Cody store manager! I was able to find a different size for an Ariat riding jacket,…read moreexchange in store and he had ready at counter. Drove an hour and so grateful had in stock! Thank you again!

Renee was super helpful when I went to buy some new Birkenstocks. She knows her shoes. Renee went…read moreabove and beyond for me! I bought 2 pair, one of which was on a super sale! Thanks to Lebos!

I don't know if they're racist or not. I am not a liberal but I am a woman of color, and I noticed…read moretonight when I came into the store, the 2 Caucasian store employees--a younger woman and an older man--didn't say anything to me, but they warmly greeted the 3 Caucasian women who came in about 15 minutes after me. I sure wasn't rude or entitled to them and, in fact, this was my first time in any Rack Room Shoe store. It may be my last. Most of their shoes looked nice and they had an adequate variety, but were man-made materials. They get a D- just for being really rude and having poor customer service skills to me.

Went in to get shoes with a friend. The assistant manager was fantastic! She showed me how to do…read morethe laces on my new converse and went over and beyond to connect with us!

I want to write a review dedicated to the employee who took care of me on Saturday, December 3rd…read more Who is still on my mind because of the exemplary service they showed to me. I am sorry that I did not get your name, if you are reading this. But I hope what I've written makes up for this. There was a constant clear effort and persistence to work with me even though I came into the store later at around 5:20 looking for walking shoes. Even when I was slower to get what kind of shoes I needed, they still walked me through it. They were extremely knowledgeable about shoes to the point where they knew the brand I had (even though it's not commonly used). They had shown upmost patience when I was not sure about the shoes they had shown me. They showed care when they chose to ask what socks I preferred. They also showed how invested they were in the store by asking questions about how I located this store to begin with. Their commitment, expertise, consideration, and drive are not only qualities I believe should be acknowledged but appreciated.

Staff was so nice, helpful and patient! The scan is free (unlike at some other places) and there…read morewasn't any push to sell you shoes that day or to upsell anything. Would highly recommend due to staff going above and beyond.

This sports store has everything for sports lovers for children as well as adults such as shoes,…read moregloves, hats, jackets, socks, clothing, plus other miscellaneous sport and travel items. Name brands quality here, a bit pricey. Staff very friendly and accomodating. A good store for sports lovers for this area.!

one of the workers is very hot and i want his number someone lmk if he has a girlfriendread more

Everyone working here was so nice and polite! Made my morning! Were there to greet me and help me…read moreout:)

Great store very organized and clean. The checkout is fast too. The men's department and shoes…read moreneeds work

Id never been to a store quite like this! Very welcoming, plenty of parking…read more Id never had a custom fitting for shoes. The associate explained the fitting and sizing process and then brought out tennis shoes that would fit me best in her opinion. My goodness, she nailed it! Both pairs that she brought out for me, fit perfectly. Transaction was seamless and I felt that they offered great customer service while making a customer for life!

Great little shoe shop in Matthews for hard-to-fit feet like my wife's. Great service. Average…read moreprices for Brooks, Saucony and NB. Finn walking shoes also sold here. Pleasant and sunny display room.

I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

Came by looking for some items for a business trip coming up. I found a few things in here but…read moredefinitely not as much as I have found at other locations. The store was very well stocked and clean. You didn't see much on the ground from items knocked down. The items I found were priced very well. No complaints. There was so much variety here that you could spend a lot of time in this store. Upon checking out, I was greeted by a young lady. She asked me about opening a store credit card and I told her no thank you. Her demeanor changed, lol! I mean I'm sorry that I don't shop here often enough but also store credit cards are too limiting! But anywho...nice experience here and I would return.