Went here a year ago and it was a great experience. My package was $175 which took an hour or two…read more My skin felt great after the steam, micro blading, and masks. Followed by some product to help with results. The girl who applied the treatments for me was very nice, we talked for a good amount and she also massaged me. HIGHLY RECCOMEND!!! I would love to come here again 100%. At first I was thrown off by google maps but I called in and they helped me find my way to the building. A beautiful place, great people, and wonderful results. Definitely look into them, if you're not sure on what you need to get better skin you can always ask them and they will recommend you to different treatments.

Thrilled to have found this place…read more I live in Western MA and have been searching for a med-spa that knows what they are doing. This is it. The staff is welcoming and the space is clean, comfortable, and smells wonderful. Megan gave me a microdermabrasion facial that made my skin look 10 years younger. She was incredibly pleasant and knowledgeable about products as well. Oh, and the price is GREAT for treatments of this caliber.

Unbelievably SPECTACULAR PLACE! Everyone at Transformations was so lovely and FUN! I felt like I…read moremade some great new friends all while getting the BEST service ever!! THANK YOU LAURA and Staff!! I will be back for sure! :)

Laura is AMAZING!!! I am a professional in the aesthetic…read moreindustry for over 16 years. I am extremely picky when it comes to injections and who is doing it. She by far is the best injector I have had do my work since moving back to the East Coast 4 years ago!!! She is professional,warm,genuine,and has a very detailed eye for aesthetics and facial contouring! I will go nowhere else! Love her!! Love her work!! I highly recommend!!!

Everyone here is so amazing!! I've been to multiple locations and the Holyoke location is my…read morefavorite

Milan Laser in Holyoke is amazing! They are all so sweet and friendly. the place is always so clean…read moreas well. Jordan is so attentive to every detail and makes sure I am comfortable at all times. 10/10 would recommend them!

I have been contacting this place to get my results after ending my last appt which was in March…read more We are now in June and after several msgs and text msgs no one reaches out. It is very expensive $3,000 which I paid knowing results are not guaranteed but good customer service comes with that and it should not be this difficult to get my results.

This place removes negative google reviews. I originally posted this exact review on Google and…read morejust a few days later it's gone. So, here it is again! Posting under a pseudonym for privacy. 1. Ashley, the owner of this spa, is a mean girl. She shit talks other customers... to the customers. She comes across as very insincere and more concerned with being friends than providing good customer service (hence, she will gossip about other customers to you). 2. The Wellness membership, particularly Wellness Plus, is NOT worth it. You're left on your own to figure out how to turn on the equipment because most of the time they're so low staffed (prob due to the above - there seems to be super high turnover) that there's no one to assist you with things like the cryo or the "brain tap". Plus, the headphones for both the brain tap and the zero body bed seem to be out of order or not fully charged most of the time. Also, the infrared sauna is a joke. It's always set to ~160 degrees, yet for some reason it's never actually warmer than ~145. It seems to heat up SUPER slowly, so if you're in there for 15-20 mins, you're lucky if it rises an additional 2 degrees. Their red light mats seem to be cheap/sketchy as well. The first one they had was replaced after only being used in the spa for a few months. The new one is by a brand called "Exquimac", which looks to be some shoddy brand from Amazon - https://www.amazon.com/Exquimac-Red-Light-Therapy-Body/dp/B0DRCZQDBK - It's kinda sketchy how there is literally zero info about that company. I have real doubts that this red light mat actually does anything, even though you have to pay extra for the Wellness+ membership to use it. 3. They changed the structure of the equipment reservation for the Wellness membership. It used to be that you could book each individual piece of equipment for specific times. Now, you can only book an hour to an hour and a half of wellness - and fight with the other customers to use the equipment that you're interested in. 4. This place is not relaxing. It has much more of a salon vibe than an actual spa vibe. If you're looking for a place that truly values customer service and has amenities that actually work... this is not the place.

Julieanne is very experienced, competent and efficient. Makes you feel comfortable is pleasant and…read moreengaging.

I've been waxed by Julie for as long as I can remember. She is amazing. I always know I can just…read moresit back and relax and know she'll do an amazing job. She is always pleasant and has a great personality. I wouldn't go anywhere else! Definitely check her out!

Ashley is the BEST PCP I've ever had. She gives you the time you need and truly gives the BEST…read morecare. She takes the time and proper steps to give you the best options.

Rebekah Markham provides high quality spa services with a personal touch. She loves what she does…read moreand it shows! Her products are fabulous and she is very knowledgable about helping to achieve my goals. If you want a professional, private, and pampered spa experience, Rebekah Markham day spa is your place. I've been a client for close to 10 years and wouldn't think of going anywhere else!

Karen is kind and professional performing a service that is quite personal and has caused lifelong…read moreanxiety for many. She is always willing to accommodate schedules and work around her clients. Karen has great "bedside " manner and is easy to talk to about anything. Karen has adjusted treatment times and duration between treatments as needed and has never made any decisions based upon anything other than what was in my best health/ interest.

Karen was great for laser services, very knowledgeable and friendly. A true pro, not trying to…read moresuggest services before they're needed just to make money (like many spas that do laser). A really great experience.