I came in last week for more Juvederm lip filler. About 9 months prior I had them done down the…read morestreet in Longmeadow from another surgeon which was a big no-no. The filler started shifting upwards beyond my natural lip line and I figured getting more filler would correct the problem. I had a consult with Shelly and she recommended we dissolve the filler and start from scratch. She is so knowledgeable and I'm really happy to start new with her! The same day, I had my first Kybella treatment under my neck (about 20 needle pokes). So many needle pricks that day, I usually get really nervous with procedures but Shelly kept me calm and most importantly she numbed EVERYTHING before injecting the lip dissolving acid and Kybella on my neck. I was not in pain vs. the surgeon down the street in Longmeadow who did not even give me numbing cream before my lip filler. Shelly mentioned this is standard in her procedure and that alone should be a reason to book an appointment with her. I'm looking forward to coming back next week for filler that looks natural again!

I went for a facial I bought on Groupon. Am I allowed to say that on YELP? Anyways- it was really…read morelovely. An after work experience that left my skin so soft and myself so relaxed. No sales pitch. No future apointment requests at the end. Just pure indulgence and pleasure. And because they were so nice about it, I will go back. Thank you!

Irene at inner glow loves what she does! Professional in all aspects, awesome facial, great…read moreproducts and advice on skincare! Love coming here ! Always relaxing ! Always amazing glowing skin!

Came here for a facial and was not disappointed. The atmosphere was relaxing and I thoroughly…read moreenjoyed the service. I will definitely be booking again with Irene!

I used to go to this place all the time. However I noticed that they've raised the prices and do…read moreless for more. When I asked why the heel treatment wasn't included anymore I basically got yelled at. Then when she did my manicure after the pedicure she USED THE SAME TOOLS without rewashing them seriously gross. Then she globed the polish on and got it all over my skin too. It's already cracked one day later. Overpriced and not clean. Then she demanded I pay before I was finished. Seriously rude also she keep getting up texting on her phone. So unprofessional.

I just left, so upset, only came here because my nail salon is closed on Sundays and I broke a…read morenail. Worst service ever! Always the same horrible service! So disorganized, the guy doesn't really know how to manage the place. I just got my nails done with the girl on table 11, young and super rude, no customer service skills. Rushing, wanting to be so fast she kept making mistakes. She's really not good but she thinks she is. Didn't even clean up my nails at the end.

We usually go for the massages and never seem to disappoint. Place is clean and the prices are…read morereasonable. I would highly recommend, been going there for years

I was never a customer here, I only interviewed for a receptionist job-- but that's all I had to do…read moreto realize I would never want to be a client of Scruples. I went in professionally dressed (business suit) for my interview, and was essentially laughed at by the current receptionist and the salon owner-- and NOT out of earshot, I might add. I felt like I was in middle school as soon as I walked in the door and announced that I was here for my interview... they send me into the front room and began whispering, pointing and laughing. To this day, I have no idea what they found so amusing about me. I'm not obese, my fly wasn't down, there weren't boogers in my nose. Yet I was completely alienated. I will never set foot in this salon, nor recommend it to anyone. I hate to see what they say about their clients behind their backs.

Hedi did my hair and it is exactly what I wanted!!! She is awesome and super sweet!!!…read more Joe did my deep tissue massage and I am in heaven!! This is my second with him and I already booked my third!!!

I received a gift from my bestie after completing grad school and it was a one hour deep tissue…read moremassage with Joe. I've never had a massage from a man before so was a little apprehensive at first. The last month has been stressful to say the least and this gift came at the perfect time. I went upstairs to the spa area and it was so peaceful and quiet and was greeted by Joe who introduced himself and learned about me as I learned about him. We went into the room and he was beyond professional and listened to what I specifically wanted to focus on. He is so knowledgeable about deep tissue massage and made me feel comfortable the whole time. By the end of the hour my entire body felt relaxed and the stress I was carrying was virtually gone. I have already made another appointment to see him and I highly, highly recommend everyone to visit him. Trust me!! Thank you Joe for probably the best massage I've ever received.

Alina was great she's very attentive and adjusts her pressure as needed. I highly recommend the hot…read morestone massage. The atmosphere and vibe was very elegant.

They really did a number of my wife's hair. She told them several times she wanted shoulder length…read moreand even marked the length with hair bands but the person cutting the hair cut it way past the mark putting it so short that she can't even make a pony tail. She has been a loyal customer for 2 years and that's what she got for it. She can't stop crying.. Horrible service, never going back here again. Will be reporting them to BBB as well. Should have read the reviews here, they have done similar things in the past. Please be aware...

I have never had a problem there. I always go to the owner and she is great. I know some other…read morestylist rent a chair from her, but they are not employed by her. If you have a problem with the salon just call and let the owner know. Her name is Laurie and she will take great care of you.

I called about the Groupon, and asked the receptionist a question to clarify about it. Had she not…read morebeen so rude and put off by my question, I might have purchased it.

I found brick house salon on yelp, it had some good reviews and is close by my house so I decided…read moreto give it a try for a fill on my gel nails. Well it started out by the woman not having any power buffers and having to file my nails or 1 hour to get off old product. Then continued by having my finger sliced. Then it took 3 hours for a half way done job and the end result looked like press on nails done by a preschooler. Then because such a crappy job was done instead of my white tips I had to get a dark color to cover up all the imperfections. I ended up leaving in tears and the woman charging me 25 dollars even though she knew I was very disappointed I wish I could give this negative stars

So apparently Michele has left - when I called last month to make an appointment, I got a rude…read moremessage back from a man practically yelling "If you want your hair done, I can do that. But I don't do waxing." Except waxing was still an option on their website! In a quick search just now it looks like the website is gone, so maybe so is Brick House?