New England Dermatology either was not aware what post-surgical implications of mohs surgery on the…read morescalp are, or misled me about expectations. An uninformed patient cannot provide proper consent. Had I known that I would be in excruciating pain for more than a week, unable to move facial muscles, chew properly, ambulate, shower without tears, speak without pain, or sleep a night without waking up in pain, I would not have consented to this surgery. Only after a call to the office a week later did I learn that the scalp is complicated and presents these issues. I was never told to expect to miss days from work, and was assured that there are not a lot of nerves on the scalp and that it would not be painful. Even when the scalp was being pulled and stitched, and I directly asked, "this really feels like it will hurt a lot later, what can I expect?" I was assured that it would not. Be your own advocate. Get another opinion.

This happened in April 2026. I only went here because they had a sooner appointment for me. When I…read moregot there 20 mins before, I was not seen at my actual appointment time. I was called in 15 mins after my appointment time. I was taken to a back room and was asked questions about why I was there (when they already know why because when you make an appt, they ask what the reason for the appt is). Then, I waited and a PA came in. When she was talking, I thought she was talking to me, but in reality she was talking to her scribe... who was in another room... like ....? I did not like that at all. That's not a licensed medical professional who should be knowing why I'm even there in the first place and I didn't like that a random person whose face I can't even see knew what my appt was about. Although, the PA was nice. Afterwards, I was given something to read about giving them permission to do "surgery" & they only let you glance at it. I got a biopsy, that was not done by the PA..... it was done by the person who took me to one of the back rooms in the beginning. She asked if I was allergic to epinephrine and/or lidocaine. I said I wouldn't know since I have never had any surgeries or biopsies before. She still did the biopsy and sent me on my way without having me wait for 15 mins to see if I'm allergic to it or not, which thankfully, I'm not. She didn't stitch up the biopsy. She told me it would close up in 1-2 weeks and that I had to change the bandage once a day until it closes. Well, guess what? It did not close in the timeframe she said. I was so mad. It closed up 2 months later, June 2026. Yes, I was changing the bandage everyday for 2 months.. which was annoying. I ended up going to Demo's Dermatology (much better by the way!) that same month, June 2026, and the PA there was shocked and concerned as to why my wound from 2 months ago was still not closed. She did say that it was closing well and she prescribed me something for the wound & also Retin-A for my face (which is what I really wanted so I'm glad), meanwhile this place didn't even prescribe me anything. This place also charges extra for a skin exam which I thought was weird because at demo's dermatology it's part of your appointment and they don't charge you extra. Also, for some weird reason, this place didn't let me bring in my water bottle when I was taken to the back rooms... she made me leave it with one of the front desk employees, which I'm sure isn't part of their job description to be babysitting some patient's water bottle. I don't know why they didn't let me bring my water bottle in. This place charges way too much for everything. The prices are exaggerated. They charge way too much for mole removals when you can go ask around at other dermatology offices. Like, demo's dermatology only charges $250 per each mole that you want removed. All in all, I don't recommend this place. It seems like a mega corporate company. This was my experience, yours could be different than mine. It's either a hit or miss for others. It was a miss for me.

I spent a lot of money here and was told it was permanent…read more Although I don't have to shave as often it's DEFINITELY NOT PERMANENT and I have blonde hair So if you have dark hair it'll be at least an annual recall of this service As painful as it is; You may want to consider electrolysis because it's cheaper and doesn't pretend that it's permanent

NOT AS ADVERTISED. I bought a supposed $150 service (facial) off of Groupon for $44. I thought that…read moreit was a great steal and was excited to be pampered. My facial was less than 15 minutes long!!! The lights in the room were on the entire time. I basically went into have my face washed and then slathered in lotion. This was not a $150 service for $44. This was a bait & switch. What I got was maybe a $44 service. I also agree with others - the place is really dirty and the staff isn't very friendly. I can't recommend.

They are falsely advertising their laser for use of hair removal. It is only approved for tattoo…read moreremoval. I requested a refund from groupon.

I had a total of 6 laser hair removal treatments in 2017. I couldn't be happier with the results…read more The six treatments minimized regrowth significantly to the point that I only have to shave my legs every 2-3 weeks. I read somewhere that most people need at least 9 treatments in order to get rid of all hair and have no regrowth. Like I said I did 6 and love that I can go longer without having to shave. In my case what grows back is very thin hairs(not coarse like before) and it's only certain patches not the entire legs. I would like to get more done some day to make it permanent.

Just had a wonderful facial with Lana. It was everything you could want in a facial. The 5 star…read morereviews here are spot on

I decided to come here for my first facial ever. I am so glad I did! Ellona did an amazing job with…read morethe facial. She was very attentive & gentle. My face was left feeling so smooth & glowy. I really recommend booking with Ellona, she will address any questions you may have & will make your skin feel rejuvenated!

Best by far in the area...I've gotten some work done there before a few times and their artists are…read moreamazing and the work speaks for itself. You won't be disappointed with any of their work..top talent

This was my 1st tattoo here. Super clean and welcoming shop. Amazingly talented artists. Very…read moreprofessional! High quality tattooing. I will definitely be going here for all my furture tattoos. Sarah was awesome!!

Hair removal, facials, and they're more advanced treatments. All great options and friendly skin…read moreexperts.

From the owner: Ascent Laser Aesthetics is at 250 N Main Street in East Longmeadow, MA. We focus on hair reduction…read moreand removal, tattoo removal of all colors, intense pulse light facials, the removal and or reduction of red and brown spots created by sun damage, RF treatment for the skin to tighten skin improve collagen, and reduce or eliminate acne scars, rosacea, or red spots from sun damage along with vascular changes caused by aging and sun damage. In addition, we offer non-invasive laser body contouring that helps achieve a natural looking, slimmer appearance with no surgery, no downtime, just results, as well as neuromodulators, fillers, PRP with microneedling, PRP fillers, HydraFacials, and PDO threading.

I have been coming to Michelle for years to get Botox and will definitely continue! She does a…read moregreat job. I get it on my forehead and around my eyes. I look better and don't get headaches, but I can still move my eyebrows! I live in Boston and see her at her Boston location.

Michelle was amazing! I felt totally comfortable after speaking with Michelle before my procedure…read more She treated me like a patient spending time explaining everything that was about to take place. This was was a welcome change to some spas I've been to. Michelle took her time with the procedure explaining the follow up post treatment. And the results were amazing!! Client for life! Thanks Michelle!!!! I'll be recommending Boutique MedSpa to all my friends!

Came for a IV therapy treatment and was very satisfied. The staff were all very helpful, the…read moreatmosphere is relaxing and inviting, and the IV helped a lot.

absolutely amazing nurses and staff! The entire experience was wonderful with the quality of care…read moreand meeting every single need that I could have ever asked for! I will definitely be back! The entire nursing staff is very caring and very well mannered, not something you find too much of these days.

I have been going to the dermatologist for years and Dr. McMurrich is always professional and…read moreexplains everything to me , I do phototherapy twice a week for several years and Megan is very professional and going there so long she's become like family to me along with all the woman in the office when I go in say good morning to them. Thanks to all of you Mike Ottomaniello

Nurse Kathy was extremely rude and condescending, wasn't even aware of why I was being seen, and…read morewas gossiping about other patients right outside the door of my exam room. Felt very uncomfortable and would not choose to go back to that location solely on her behalf.