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    Radiance Sanctuary

    3.7 (31 reviews)
    Closed 10:00 am - 4:00 pm

    By appointment only

    Services - Radiance Sanctuary

    Laser hair removal

    Radiance Sanctuary Photos

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    Recommended Reviews - Radiance Sanctuary

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    I have been seeing Reina at Radiance for 10 years and she is fabulous. Professional, great knowledge and recommendations.

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    No reply to my attempts to book an appt over several months. Asking Groupon for a refund.

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    Ask the Community - Radiance Sanctuary

    Review Highlights - Radiance Sanctuary

    Reina customizes the facial to the needs of your skins and all the products not only work great but smell wonderful too!

    Mentioned in 12 reviews

    Read more highlights

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    Medical Aesthetics of Menlo Park

    Medical Aesthetics of Menlo Park

    4.8
    (143 reviews)
    4.4 mi
    $$
    Certified professionals
    Established in 2014

    This update is LONG overdue! As you can see I've been a faithful since 2019 and I continue coming…read moreback to Medical Aesthetics of Menlo Park because their services are always done with the best and highest level of care and so much attention to detail. Things I would recommend having done here....EVERYTHING they have! I am so grateful for the way I feel every time I leave this gem of a place. Dr G (Gity) is spectacular, if you know, you know. This isn't about placing injections and off you go. There is an art and talent that goes with making you look natural and flawless. Dr G has that what many would probably call "God Given Talent" for me I just call her my Goddess of Natural Beauty! I've done so many things sitting happily on her medical chair that I guess now the secret is out! She doesn't exaggerate features, you leave looking glowing, happy, and rested...and naturally beautiful as everyone should! In my opinion she is THE person to go to for lips, hands down, I'll kiss anyone who says different! ha! Yeah, she is THAT good with giving you those perfect lips. This place carries the best products available and when you pay for quality you notice it, feel it (painlessly of course) and see it last longer. They are experts in non-surgical facial transformation. As a mom, I've fluctuated with my weight since pregnancy and always what shows the most change is in my face. Now that I've reached where I want to be, Dr G knows and keeps up with all the leaders of the industry to keep your face looking as it should. She never pushes, she is thorough, explains everything and since I have so much trust in here, I just see stars. When you are with her, you're the most important person in the room, will make sure you are comfortable and she has such a loving and gentle approach...and she uses the good stuff to make sure you're fully numb from feeling any discomfort. I can go on, but I know you just want to make that appointment already! ;) Since we are all friends here, you don't even have to take my word for it, look at her credentials and the master classes and seminars she has been chosen by peers and experts in the industry to attend. Now for my treatment girls, they got all those here too and all the latest, most advanced technology. Take care of your laser hair treatments, if you have a strange scar that you want gone, they have an incredible laser machine for that with a few zap sessions, it will be soon forgotten. Ultratherapy, CO2 and skin resurfacing....again you'll be in the right place and with the right hands to do it for you. Gents, this isn't just a lady's thing....they will know what to do to make you refreshed and rejuvenated too so don't be shy to call for a consult. dr.g_aesthetics on INSTA https://linktr.ee/dr.g_aesthetics?utm_source=linktree_profile_share&ltsid=77fb0814-55f6-4f05-b7fb-33be31604ddc

    I absolutely loved my upper Botox, trap tox, and my TMJ tox. My face has never felt so symmetrical…read more I 10/10 recommend Dr. G. she made me wedding ready!

    Photos
    Welcome to Medical Aesthetics of Menlo Park!
    Welcome to Medical Aesthetics of Menlo Park!
    Ultherapy is the only FDA-cleared, non-invasive procedure that lifts the neck, chin & brow, & improves lines and wrinkles on the upper chest
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    SkinSpirit - Palo Alto

    SkinSpirit - Palo Alto

    4.5
    (721 reviews)
    5.9 mi
    $$$
    Established in 2003
    Free consultations

    I had a great experience with Tessa for my masseter Botox treatment. She was very professional,…read moreknowledgeable, and made me feel comfortable during the whole process. She explained everything clearly and answered all my questions. The procedure was quick and smooth, and I'm very happy with the results so far. I highly recommend Tessa if you are considering masseter Botox!

    I had to take the time out of my day to praise Joanne and the staff at SkinSpirit! I had such a…read moregreat experience here! From the moment I walked in, the front desk made me feel completely comfortable and taken care of and once I met Joanne, I knew I was in great hands...literally! She is incredibly kind, knowledgeable, and really takes the time to listen to what you want while offering her professional insight. I had Daxxify and filler done, and I couldn't be happier with the results. They look natural, balanced, and exactly what I was hoping for. Joanne's attention to detail and gentle approach made the whole process feel easy and stress-free. What truly stood out to me was how much she genuinely cares about her clients. She even followed up with me after my treatments to check in and make sure everything was healing well and that I was happy with my results. That level of care is rare and so appreciated. I highly recommend Joanne if you're looking for someone who is not only skilled at what she does, but also truly kind and invested in her clients' experience! :)

    Photos
    We recommend micropenning or microneedling for skin brightening and addressing texture.
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    Ultherapy: the gold standard in collagen boosting + the secret to tighter looking skin.
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    Chemical peels are great for reducing skin discoloration, breakouts and wrinkles.

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    Skin Refine Medspa

    Skin Refine Medspa

    4.7
    (398 reviews)
    14.3 mi
    $$$
    Certified professionals
    Luxury

    Such a welcoming and genuine place!…read more I've been thinking about Botox and fillers for a long time but honestly knew nothing about the process. From the moment I walked in, I felt completely comfortable. Louise at the front desk was so sweet and knowledgeable--she explained the different services clearly and was very transparent about her own experiences, which I really appreciated. Maryam did my first ever lip filler, and she was amazing. She has such an energetic and comforting manner and never once made me feel pressured to do more than what I wanted. She really focused on understanding my goals and made sure they were met. Throughout the appointment, she explained everything she was doing and checked in to make sure I loved the results. The whole experience felt effortless and supportive. Everyone there is beautiful and inviting, not superficial at all. You can tell they genuinely want you to feel happy and confident with yourself, not just sell you more product. I already booked my next appointments with Maryam and can't wait to come back. I absolutely love this place

    Called this clinic since I was interested with laser treatment for acne scars. I wasnt informed…read morethat consultation would be with someone named Louise who wasnt a medical professional at all. During our consultation she was pretty much trying to "judge" whats wrong with my skin/face and wanted to upsell facials and other treatments. She was very pushy and I didnt feel comfortable continuing anymore since I felt like I wasnt being heard and she said "you cannot start the treatments without committing to facials" despite explaining that I have an actual derm I see regularly. The whole interaction just felt very uncomfortable knowing that this lady whos not a medical professional is giving medical advice?? I have gone to other medspas and I am a nurse myself so I see what she was doing. Super weird interaction, she seemed like a sales person just wanting to get commission badly..

    Photos
    Owner Dr. Dustin Newell
    Owner Dr. Dustin Newell
    Sunnyvale's premier boutique Medical Spa for all skin types.
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    LaserAway

    LaserAway

    3.8
    (42 reviews)
    1.2 mi
    $$
    19 years in business
    Certified professionals

    This is my preferred LaserAway because it's the only one where I seem to be able to find available…read moreappointments. Nurse Karen is my go-to, but their other nurses are great too. The front desk gal, Marisa, is always sweet and helpful. I had an issue with getting a refund for a canceled service, but she took the initiative to help me resolve it. Bonus points for easy parking and super clean facilities!

    They used someone who was new and inexperienced. I received 52 Botox injections, which is a lot of…read moremoney, and every injection appeared to affect the wrong muscles. Now my eyes are drooping, my face looks tired, my high cheekbones appear flat, and the muscles around my chin have dropped, creating an older and exhausted appearance. I got Botox to reduce wrinkles and look younger, but instead I feel like I look 20 years older. This is a very important time in my life, and I have become depressed about going out in public or even looking in the mirror. It does not look like my face anymore. I reached out to the clinic seeking help and support, but no one seemed willing to take my concerns seriously. Eventually, I was connected with a customer service representative named Amanda. She kept telling me that my before and after photos looked the same and that she could not see any difference. She repeatedly dismissed what I was explaining and acted as if nothing had changed. I finally stopped talking to her because she was the person handling complaints, yet she did not seem interested in listening to what I was experiencing. Everyone at the clinic could see something was wrong, but she continued insisting that everything looked the same. I do not usually leave negative reviews, but this time I feel the company needs to be held accountable. I have been a customer for nearly 10 years and know exactly what my face looks like. This treatment went terribly wrong, and I am shocked by the outcome. What is even more disappointing is the way my concerns were denied instead of being addressed. Very poor customer service and a very disappointing experience. ----------------------------------------------------------------------------------------- Their response to my Google review was vague and generic. They asked me to reach out again, but at this point I no longer trust that anything will be done. I already spent considerable time trying to get help and support, only to be dismissed. On one occasion, I was left waiting for over 30 minutes because the person handling my case forgot that I was on the line. I eventually had to hang up myself. After multiple attempts to resolve this issue, I am not willing to waste any more of my time reaching out again only to receive the same lack of support. It seems that the company responds quickly when a public review is posted, but my experience in person was very different. Rather than trying to understand or resolve the problem, I felt that my concerns were repeatedly dismissed. I was continually told that I looked the same and that nothing was wrong, even though the changes to my face were obvious to me and had a significant impact on my confidence and daily life. If you are considering treatment here, be very careful about who performs your injections. I would strongly recommend choosing an injector with extensive experience and a proven track record rather than someone new. I trusted the clinic, and the outcome has been one of the worst experiences I have had in nearly 10 years as a client. What made the experience even worse was the customer service. I do want to be fair and mention that I had positive experiences in the past. Karen, the lead nurse who previously performed my Botox treatments, always did an excellent job.

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    LaserAway
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    SEV Laser

    SEV Laser

    3.6
    (59 reviews)
    8.1 mi
    $$
    Available by appointment
    Certified professionals

    Nancy is one of the most thorough and careful RNs. She was…read moreexcellent with her instructions and also very careful and thorough with how she covered all the areas I want treated. I request the candela machine whenever I go. However, in my recent visit, the cold air jet was not as effective as usual. Nancy is going to personally call her manager to get that addressed, and I am really grateful for how quickly this location response to concerns.

    Last August, I decided to invest in laser hair removal as a commitment to myself. Because it is a…read moresignificant financial investment, I searched on Groupon and purchased a deal listed as a "large service," reasonably assuming this would cover full legs. I was disappointed to learn--only after calling Sev to book--that "large" meant either upper or lower legs, not both. That initial phone call set the tone for the rest of my experience. The man I spoke with was dismissive and repeatedly fixated on the fact that I had purchased a Groupon, pushing me to buy an additional package to cover my full legs. I made it clear multiple times that I chose Groupon intentionally because I could not afford the in-house bundles and was comfortable proceeding with lower legs only. His tone felt judgmental and presumptive about my financial situation, as though I was making a poor choice rather than an informed one. I ultimately stood my ground, opting to start with lower legs and potentially invest more later if I was satisfied with the service. At my first appointment, the treatment itself went smoothly. However, at checkout, the receptionist again made pointed comments about my Groupon purchase and attempted to upsell me on an additional package, calling it "the best savings." I declined politely, though it was becoming uncomfortable to feel singled out for how I chose to pay. That night--and for nearly two weeks afterward--I experienced severe, deep itchiness in the treated area. As an esthetician, I tried every appropriate remedy: aloe, hydrocortisone, and antihistamines. Nothing helped. When I called Sev seeking guidance, I was hung up on. I was left suffering without answers or support. By my next appointment, the reaction had subsided, and I asked the nurse what could have caused it. She suggested a possible allergic reaction to the laser, though I explained that I had undergone laser treatments elsewhere in the past without any issues and that no remedies had provided relief. She wasn't sure but speculated that my hair thickness could be contributing and that it might improve over time. Unfortunately, it did not. On my fourth visit, despite consistently booking Monday noon appointments, the receptionist insisted I was late and told me I needed to reschedule. When I asked about the late policy or what time she had me scheduled for, she refused to clarify. I later pulled up both email and text confirmations proving I was on time and that she was incorrect. Even then, she laughed it off and still insisted I reschedule without explaining the policy. I eventually contacted the manager, who acknowledged that this receptionist had been an ongoing issue. The manager was empathetic, professional, and kind, and she offered me a complimentary service for the inconvenience. This is the sole reason this location receives even one star from me. The manager and nurses were consistently compassionate and respectful. By my fifth session, however, I was still experiencing intense itchiness after each treatment. At that point, I decided to stop altogether. I accepted the complimentary service out of respect for the manager, but I will not return. I chose to go back to a previous laser provider where I never had adverse reactions. To be clear: the issue is not Groupon. The issue is how customers who use Groupon are treated. The repeated upselling, dismissive attitudes, and subtle discrimination made me feel lesser and unwelcome. If offering Groupon services is such a burden, then don't offer them. Making clients feel ashamed or undervalued for seeking an accessible option is unacceptable. Please, do better.

    Photos
    SEV Laser
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    Radiance Sanctuary - skincare - Updated July 2026

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