Kaeleen is amazing. I have been seeing her for many years now and could not be more satisfied with the services. I love that they have a new location in Burlingame! Would highly recommend. read more

Oksana does a phenomenal job and is very thorough in her approach. I will definitely continue seeing her! Thank you!

I luv the place. I did few procedures, I was very happy with results every time. Btw-Halo/BBL is great for rosacea. My face never looked better! read more

Consistently Stellar Results! I wade in more cautiously when it comes to medical beauty enhancements, partially due to budget limitations and partially because I want whatever treatment I opt for to look natural. I've found my place! I've been going here for at least 3 years now. I have had stellar results with Botox and some minimal filler work. Here are the highlights in a nutshell: * Genuinely friendly, efficient, and capable receptionists * The practitioners do not pressure or push products * The prices are reasonable, especially in this high-price market * My favorite practitioner is Oksana -- she strategically and artfully places injections so the results are perfect! She always tells me it will take a few days to see the results, but every time, within 24 hours, I look like I've had a mini facelift. ;-) Lumina Skin -- thanks for the boost! read more

Great! I highly recommend it. The staff is wonderful, and they are efficient, skilled and ethical.

I've been coming to Luminaskin for years and have received multiple face and body treatments for which I've always been completely satisfied. The team is professional, personable, informative and very restrained with treatments such as Botox and fillers which I personally appreciate. Parking is convenient, the space is clean and relaxed and their costs for services are completely in line with industry standard. I trust this team so much I drove all the way from Sonoma county rather than take a chance in trying another practice closer to me. read more

Was warmly greeted and the office is so bright and clean! I was roomed right away and my treatment provider Alisa walked in a few seconds later. She explained everything and off we started the treatment. I love how everything was done step by step and an explanation followed. Will definitely be returning! read more

This has been my go to place since I first started dabbling in minor cosmetic "adjustments" LOL and I keep coming back for more! I've done IPL, lip filler and Botox and am excited to try micro-needling and a lip flip next...I'm getting into the next decade in my life and I'm always told how great I look for my age! Thanks LS for keeping me looking and feeling young! read more

I have been coming here for 2 years(ish) to see Kaeleen for lip filler. She does an amazing job & I never feel anything since she numbs me thoroughly. I've had other areas injected by her and every experience has been stellar. My lips look really natural and I have had a couple people ask me who I go to :) the office staff is so sweet, always remembers to validate my parking, and is sure to add my discounts & points at the end of my appointment. The whole place is just a vibe. I've never let anyone else touch my lips and I don't plan to anytime soon. read more

I have been coming in for botox for the last year or so and I LOVE it here! Elise is my specialist and I will never part from her, I have never had someone take so much time on explaining everything and not over doing it just because she can! Highly recommend checking her out and I can't wait to be coming back in a few weeks for my 6 month refill. read more

What an excellent clinic. I have never had anything but a positive experience here. Tatiana and staff are the best I've met or experienced. This comes from a Healthcare provider in a similar field. My recent treatments have been provided by Alise, RN. Hee injection skills are excellent. Her knowledge of facial anatomy is excellent. I've also had an IPL treatment recently from Alisa. I've had many, dare I say very many, IPL treatments. Alise has made a greater difference in qualitative outcome than I've experienced professionally and personally. read more

I came to LuminaSkin for Botox, and really wanted to love this place.... BUT. Let's start with the good stuff - really easy to get an appointment, reception is nice and friendly, the facilities are beautiful and clean and they validate parking. I went to Lauren Scott to get Botox and she was SO nice and gentle. We talked through what I wanted and how many units. So why 3 stars? Well, I had shared concern about having a droopy eyelid because that's happened in the past, and I was assured that I was in good hands. I'm about a week after my treatment, and my left eyelid is droopy, and when I raise my forehead it's uneven. It appears that there's more Botox on the left side of my face vs right... the asymmetry is really quite upsetting. I know it's not permanent (thankfully!), but I would expect more from a place like this... and especially after paying $660 ($15/unit). read more

Super easy to find, thanks to their instagram and google videos. The building itself is dark inside, but the moment you walk into their office it is SO bright and welcoming. You're immediately welcomed by their bubbly front desk Rachel. Kaeleen was professional and sweet. She talked me through the Botox service and we booked a two week out video chat to make sure I was happy with the result. Loved my experience here. I'll be back ladies. read more

Always a wonderful experience! The team at LuminaSkin is professional, friendly, knowledgeable, and very welcoming. The same traits are carried out on the phone as well. I am always extremely pleased with my treatments, and would not go anywhere else. Check them out, I think you'll be pleased! read more

This review is long overdue. The first time I got lip fillers it was done by Lauren who was so sweet and knew exactly what my goal was. The second time I got my lips done was by Rachel who thankfully told me not to overdo the lip filler and instead use just enough filler to enhance the shape of my lips. She even put some filler in my chin to elongate it! I love how my lips turned out each time, either no/light bruising! Will definitely continue to come here for my lips. Office staff is also very friendly and helpful. read more

Lumina Skin - Lip filler, 1 month later - Skin Care Near Me - San Mateo, California

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I would NOT recommend LuminaSkin for laser hair removal and have overall been very disappointed with the services I've received there. I began my treatments in June 2020. I was told that I would need 6-8 treatments total - but likely only six as I am an "ideal candidate" (light skin, dark hair). I've now had nine treatments and will likely need a total of 14-15 until the hair is completely gone. That's double what they advised me and what I had budgeted for based on their guidance and expertise. On top of that, the business is NOT managed well! There are multiple times I have waited for over an hour for my appointment to begin. I finally began texting them about an hour prior to my visit to see if they'd be on time. Although I was told they would be - I still ended up waiting on multiple occasions. Most recently, my normal technician took a leave of absence and they had to reschedule my appointment a couple of days prior. I didn't mind the inconvenience but I wanted to ensure I could get in that same week as I'm moving states soon and I had already prepaid for my final two sessions (per their recommendation). On the day of my appointment, my husband drove me as I recently had foot surgery and cannot safely drive yet (legally, I'm handicapped). It's an hour out of our way as we live 30 minutes from their office. Plus, we both took time out of an incredibly busy work day to accommodate their schedule change. As I'm in the laser room waiting to begin, they come in and advise me they'll need to cancel as the DIRECTOR of their office, whom I was supposed to see, "FORGOT" about our appointment and was at home. I told the front office staff that I assumed I would be reimbursed for the session given I've worked around their schedule changes TWICE now and they messed up. They agreed it was their fault, completely unprofessional, and they would reimburse me, but they never did. I came back the following day and saw the director for my appointment. Again, taking time out of another busy work day for both my husband and me and driving over an hour, round-trip. She apologized and said she would throw in a "free cleanser and toner." Seriously? When I told her I wasn't interested and preferred to be reimbursed for the inconvenience, she agreed. Once the session was completed, we walked out to the front desk and she acted like we never had that conversation. She then finally agreed (the third time I had been told I'd be reimbursed!) and that they would refund the session. It's been over one week now and I still haven't received my money back. Not only was I terribly inconvenienced but they also flat out lied to me! I used to work in the service industry (in sales and marketing) for a world renowned luxury hotel brand and I would never fathom treating any of my clients this way! LONG STORY SHORT: don't waste your time or money here. Although their technicians are friendly, they don't know how to run a business or ensure their long term clients are happy. Find a place where you're appreciated and valued! read more

After I had a baby my skin went . I had hyperpigmentation, wrinkles, I was plump and tired and to make it worse- I was taking pictures with this baby with this beautiful baby with perfect skin so in comparison I looked So I needed Lumina and thank God for them. In the first session of dermapen I was a new woman. I was sold and auto bought 2 more sessions. They were $$$ but worth every dollar. Even my husband says he wants to go because he has noticed the results and even had the balls to say "wow- your pores used to be huge and now they are gone". Thanks? read more

Super nice folks! Went in for a consultation and got great advice! They were super friendly and accommodating as well. I'll definitely be back for some services read more

I have been coming here for laser hair removal since September and it's been great! Oksana is friendly, communicates well during the procedure, and sets expectations for results clearly. The rest of the staff are great too, e.g. they are very flexible when I need to reschedule. And I think the price with promos is very good for the results and quality I'm getting! read more

I have always had great service from Kaeleen,she always does a great job! She is caring, patient, and kind! read more

I found LuminaSkin on Yelp and decided on participating in a Zoom call, with Tatiana. She was very knowledgeable about my skin condition and how to help get rid of my Melasma. (I had done a Micro Needling session elsewhere and my skin turned brown in splotches. A very bad move on my part.) We also discussed Botox and for the first time in all my usage of Botox, someone actually educated me on it, what to expect and what the best "look" on my face would be. I booked an appointment, started with my Botox and bought RX skincare for my condition. In a few months I will be lazering off the Melasma. Tatiana emailed me my quote for pricing and treatment plan. LuminaSkin made me feel so much better and everyone who works there is respectful and makes sure your experience is great. read more

Everyone who works at Lumina has your best interest in mind. They are all so kind and helpful and always find the best solution for me. And they are super thorough! read more

If i could give it 10 stars I would! KINDEST staff who were supportive and wonderful as I was nervous getting micro-needling. Not only did they do a great job with that and my botox, but listened to my other concerns and gave wonderful ideas and consultations for a future game plan. read more

My first outing of being sheltered in place was to go get my Much needed Botox treatment at Lumina skin. I've been a client 11 years now and the office has always been professional and sterile to begin with so I felt safe to go get treated as I knew they would abide by all safety measures. I made my appointment when they finally opened the med spa and was instructed to call them before I entered to confirm last client left and office was sanitized. And instructed to have my mask on and to use the hand sanitizer that was provided as I entered. All of the products that they sell were roped off saying do not touch and they would assist me so that nothing would get contaminated. I then entered the room where my procedure would get done, had my temperature taken, filled out a Covid-19 form for all safety measures. I felt very safe! I then had my Botox done and Tatyana was completely protected and so clean. As always great painless results! Checkout was also so throughly planned and safe. The reception desk had a plexiglass between the receptionist and I. When signing my bill I was told to keep the fancy Lumina Skin pen. I can't say enough of the professionalism the team has ALWAYS provided. They are a class act. The service, cleanliness and my results are worth more then 5 stars. Thank you Lumina Skin. I'm feeling much better during this pandemic read more

Lumina Skin - Tatyana is a rockstar - Skin Care Near Me - San Mateo, California

***I am downgrading my previous review*** I first came to LuminaSkin in June 2017. I've done Cool Sculpting with Daniella (she is no longer with the office and they lost my "before" photos), Clear+Brilliant treatment with Kaeleen, Kybella with Alice (she is no longer with the office) and Juvederm Volbella with Abby. I spent over $7K in this office in only 4 months. As you can see a few staff members left in a short period of time. I would start a treatment with one specialist and then would have to continue with another. It worked perfectly the first time because my second CoolSculpting was taken over by Kaeleen who is absolutely wonderful. But it wasn't so pleasant the second time around when my Kybella injector Alice left after my first treatment. The same happened with my friend whom I convinced to come to LuminaSkin and now I lost her trust. Getting familiar with different treatments that LuminaSkin was offering, I would start shopping around and compare prices. I found out that the product line reps would run the same promotion for several offices in the area but you would get less with LuminaSKin. Instead, they add some "complimentary" (built in the total price) services that you don't necessarily need or want. I understand that it's a retail business and the focus is on sales but it doesn't work for me. I come in for a particular service/treatment, I want to feel comfortable with my injector and I don't want to pay more to get things I don't need. Oh, one more thing, I've noticed that "promotions" would say 40-50% OFF but if you know the regular price and do the math, it's not event 5%. So, be cautious and do your research. I've learned my lesson a bit late. read more

Lumina Skin - Face is burning, tummy is freezing and it's all good. Super excited to see the results of my Cool Sculpting and Clear+Brilliant treatment. - Skin Care Near Me - San Mateo, California

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If your in the area you must come and see my girl Sharla!!! When ever I'm in San Mateo from NY I make it a point to see her. Sharla is professional and extremely knowledgeable about skin care. Her recommendation for products far exceed anywhere else I have been. Thank you for making my skin glow every time I see you. I love all the compliments I receive and that's because you have guided me to a healthier skin care regime over the years. See you soon!! read more

Lumina Skin - Skin Care Near Me - San Mateo, California

I have been going to Luminaskin for many many years and LOVE their work!!! There are many of these types of medical spa's around, but not many are talented like Luminaskin!! I have had the temple filler done and it was amazing!!! It's so subtle but so effective in softening the area around the eyes! I have had different fillers done over the years and Dermapen (fan fave) !! All done to make me look rested and soft.... and just a better version of me. The one outstanding aspect of Luminaskin.... is they never want to oversell or most important give you that "look" !! The ladies are very skilled and will say.. "No, you don't need that right now!" How amazing is that!! I highly recommend Luminaskin. I wish I could give them more stars. All the ladies are so talented !!! Thank you Luminaskin for making me look better!!!! read more

I saw Rachel for Botox and filler injections, and cant recommend enough! I am so happy with the results, and the overall experience. Rachel took the time to study my features, and discuss different options with me. I never felt pressured or rushed, and she was extremely professional throughout the appointment. I will definitely be returning and making the drive over from Oakland- absolutely worth it! read more

OMG LOVE LUMINASKIN! Lauren Scott did fillers on my lips and I am in love with them! Ive always been self conscious of my top lip being so thin and now I have beautiful full lips. I was very nervous at first but she was very patient with me and worked her magic! Had very little bruising and swelling went down after a couple days. Definitely recommend LuminaSkin for all your injection/medspa needs :) read more

I now have had a few procedure here with various providers.. Kaleen, Rachel, Laura and Laura and they are all amazing!!! Ive been extremely happy with my experience from being able to use the app to schedule a service to how friendly, Covid safe, professional the front desk and providers are. They are honest and don't try to over sell you on products or procedures but give you their profession opinion about how to enhance (not erase or mutilate) yourself by not doing too much filler or doing a procedure not recommended for your skin type. I've had my Melasma treated and I'm happy about my results so far. Lip filler/face filler/Botox all went well. I'm hooked and will be returning regularly to try some more procedures in order to continually bring out the best me! read more

Amazing IPL experience with Lauren. She is professional, thoughtful, and meticulous. I felt like I was in good hands the entire time I was there! read more

I LOVE this place! SO happy they reopened and they are diligent in keeping their employees and clients safe! Great service and Tatianna is the most skilled and talented! I can't imagine going to anyone else! Thank you!!! read more

Love all the services I've had so far. Excited to try more! Staff really listen to concerns and put together the best plan for your individual needs read more

This review is long overdue. Where do I begin? I use to be a sun worshiper. As I got older, I've developed sun damage below the right side of my right eye. It was the size of a dime and had a brownish dark color. Tatiana explained the IPL procedure in layman terms. She also put me on the Obagi skin regimen. I used this product for 3 months and was amazed at the results. I've gone through microdermabrasions as well and I always feel so good after i leave. I've gotten compliments on my skin and the dark spots have lightened a lot. I've used other services that Tatiana offers and I definitely recommend her. Both Julie and Susan are friendly and always there w/ a smile. Lauren who was new is pretty good. She worked on me once and I'm due to go back soon. Thanks to Luminaskin for making me look young.. read more

With this place is always a hit and miss! This review is for the RF microneedling I did there two days ago. I've done this treatment many times so I didn't really paid much attention, it was also with someone I've never worked with before. Although they assured me the previous nurse trained this nurse and they have my setting written down from before, I do not think this was the case. they Usually they do 3 passes with gradually increased intensity. But I did not feel like I got enough passes or needling this time. Because when I went home on the same night when the redness went away, there was barely any scaring or wavering needle patterns on my skin! My face used to scar a little and feels very rough after the treatment for at least 3-5days. Then I start to see the glow. But this time, I literally see nor feel nothing on my skin. It's pretty expensive treatment, I feel like I wasted my money completely! Very inconsistent service and results with this place, even with the same treatment or same machine! read more

Chic, professional and friendly! I come here for all my skincare, Botox and fillers. James and Danielle are always accommodating with my appointment times and of course I see Abby for everything FACE! One look at her and you know you're leaving cuter than when you came in! I get compliments on my skin DAILY! Thank you LuminaSkin!!! read more

Lumina Skin - Skin Care Near Me - San Mateo, California

Came here for Botox and IPL and saw Rachel. She was so warm, friendly, and really knowledgeable. My Botox looks amazing and exactly how I wanted it. I have some rosacea of the cheeks and a few vessels around the nose/chin I wanted to zap and with just one session of IPL I can tell my skin already looks clearer. Scheduling my next appointment now! read more

Do not come here for Botox! I wasted $500 on Botox that does not work! I normally go to the doctor that made Pro-Active. This doctor has such a huge following, that her office is often backed up. And, with the sudden death of her partner, her office is in a transitional phase. I decided to try somewhere else and read the Yelp reviews. There was a negative review on this company stating that the Botox doesn't work. I should have heeded this reviewers advice! What a waste of hard earned money! The company insisted I come back and meet with Tatiana because it is their "policy" instead of issuing a refund. Tatiana is NOT a doctor and does not know how to inject Botox. She kept waving a hand mirror around, ordering me to hold it. As though the mirror had magic powers to make the wrinkles disappear. Our personalities clashed when I refused to hold the mirror. She wasn't listening to anything I was saying and kept trying to give me that stupid mirror! I said I have been looking at the same wrinkles for three weeks (since my first injection with Lauren) and nothing has changed. Therefore, there is no reason for me to look into the mirror. I pointed out the wrinkles under my eyes. Tatiana kept saying "I can't do anything about those". I said this is the reason I came here and my regular doc is able to get rid of them, I don't understand why she can't? She said "drooping, blah, blah, blah. Lady, I am a veteran with Botox and normally get excellent results. This area can be treated and is an area that bugs me - hence, the visit for Botox! After 10 minutes of sitting on edge with this woman who kept saying "I can't do this, I can't do that", she finally went over the same areas Lauren "injected". Again, insisting I hold the mirror and watch her inject. Wtf?? I have never had a doctor tell me to hold a mirror while injecting. Immediately, a bruise under the side of my eye appeared. Three weeks later, nothing! The wrinkles are still the same! The Botox is so watered down, it is a joke. A very expensive joke - on me! This is so aggravating and frustrating. And to deal with a woman who isn't a doctor and blames you for the Botox not working. Ugh! Now I have to pay again to see a real doctor to do the work this place was supposed to do - but failed. And I am out $500!! What a scam! An RN pretending you be a doctor. I sent emails, along with attached photos, of the exact same wrinkles as when I started with this company. The office kept insisting I come back in. For what? Tatiana waving around a mirror? Blaming me for the Botox not working? Arguing with each other? And the nerve they have for telling me they gave me a "complementary" session. "Complementary"?? The Botox didn't work the first time and if didn't work the second time. That was a re-do of the first injections that never worked. What makes them think a third visit will work - especially when Tatiana "can't" get rid of wrinkles under the eyes. The main reason why I can't in! Now, ALL the wrinkles are still here and one eyebrow raises like the Joker. Tatiana supposedly took care of this issue during my "complementary" session. I have never heard anyone refer to a re-do as "complementary". The only recourse is a chargeback on my credit card. But, I will have a bad mark with my CC company for doing this. Yes, it can be done for services that are unsatisfactory and I have been in discussions with them. I have requested a refund no less than three times via email. They insist I go in. I said I am not paying anymore money. Of course, they go silent. Do not come here for Botox! It does not work and Lauren and Tatiana are not doctors!! What a waste of hard earned money!! read more

This facility is absolutely gorgeous and spacious, I felt so relaxed here. I am incredibly squeamish and afraid of needles, but Rachel is so gentle and put my mind at ease. She took the time to examine my face and figure out what to prioritize. She also gave me awesome skin care tips. It is amazing what is available in 2022 and we all deserve to feel our best. My procedures look stunning and natural. I recently saw a group of old friends and they kept saying how I am glowing! A girlfriend of mine made an appointment the next day. I seriously love pampering myself at this place. read more

I see Lauren for my Botox, lip filler, & photo facials and she always does the best job! Super sweet and easy to talk to, all the girls take good care of me:)) My mom, dad, and best friend go here as well and love it. Would definitely recommend Lauren for all your cosmetic needs! read more