Had a really lovely facial with Angelica. The salon was super inviting and cozy. The bed where we…read moredid our service was comfy and warm with nice music in the background. She recommended a couple of options for my skin and really took her time in the movements to make each stroke of her hand relaxing while making sure that my face was moisturized and juicy as she said. I loved the smell of her products and you can tell she cares about her clients and really focuses on the overall experience. I happily booked again!

First time customer going in for a brow wax and I left with a bleeding eyelid and uneven eye…read moreeyebrows. I did leave a message expressing my disappointment through their scheduling software and never received a reply. Now as I'm healing I have a scab forming on my eyelid and other parts of my eyebrow are raw and tender, where I was aggressively waxed.

Amazing experience. Organized, professional, gives insight and recommendations but not pushy. Will…read moremost certainly go back! My facial was very well done and my skin looked flawless. Thank you for a wonderful experience.

I'm so glad I found Gentle Cloud Spa here in Portland. I've been looking everywhere in Oregon for…read moregood lymphatic drainage, and Kay has honestly been amazing. I'm new to the place, but the customer service alone made me feel super comfortable. Kay really knows what she's doing -- she's gotten so much water retention out of my body, and I could feel the difference right away. Her technique is gentle but still really effective, and she actually listens to what your body needs. I haven't tried her regular massages yet since lymphatic drainage is different, but based on my experience, I'm sure she's great at those too. If you're looking for someone who genuinely cares and knows what they're doing, definitely go to her. Highly recommend.

Top quality and I will be a regular. Good customer service. -----------///////////////////read more

Went to see Angel after I strained my back during a workout, she used a combination of techniques…read moreand hot stones which had me feeling like a thousand bucks, if your in the neighborhood you tired and achy stop in I guarantee she'll having you feeling better!

What an amazing massage! Lisa really listened to my needs. I have a challenging back and it is rare…read moreI actually get relaxed from a massage because I get pretty epic knots which I accept are painful to get out. She did magic and I was actually able to relax! She also really hit spots which hold a world of tension which others never get which was amazing.

Lisa is amazing! I see her about every month to month and a half to help pain maintenance from old…read moreinjuries and life. She's really been a life saver and few times and is always consistent, professional and pleasant to see. I'm very thankful for meeting her a few years ago!

1st experience here and it was nothing but positive. I had a manicure and a pedicure. They have a…read moregreat selection of colors, and the space was wonderfully clean and welcoming. Robbin was very friendly and personable. The service was just as good as any much more expensive spa. I will definitely be back!

I got a manicure done here by Christee. The sides of half of my nails were missed and the…read moreapplication of the color was noticeabley uneven. It was also just weird because she asked me about me and then judged everything I said. I was offered to come back and have her fix my nails but I had no time as it was right before Christmas. She would not give me a refund. I've had other people tell me this place isn't that great and now I see why.

Fei Bi is an amazing Massage Therapist! She is very professional, knowledgeable, skilled and…read moreespecially more intuitive than therapistsive ad in the past. She always asks if there are any areas to avoid because of injury or medical conditions and areas that need more attention. Even though she asks she always seems to be able to pin point the troubled spots and knows exactly how to sooth them!

I gave this place YEARS of loyalty -- and they canceled on me TWICE without telling me…read more I've been a long-time client at Mio Zen, I tip well, I show up on time, and I genuinely like my therapist. That's why this experience was so disappointing. I booked an appointment and showed up, only to be told in person that my appointment had been canceled. No call. No text. No email. Just... surprise. They apologized and rescheduled me for the next day. The next day, I took time off work -- again -- drove there -- again -- and once again found out my appointment had been canceled with zero notification. That's two hours of driving. Two chunks of my work schedule rearranged. Two stress spikes instead of stress relief. I completely understand if cancellations happen. Emergencies happen. Therapists get sick. That's life. But not notifying your client -- twice -- is unacceptable. A simple call or text would have solved everything. To make it worse, they offered me 10% off my next massage, which honestly felt almost insulting considering the time and inconvenience lost. I valued this place and had been a loyal client for years, but reliability and communication matter. Unfortunately, this experience has cost them my business. If you value your time and clear communication, I would reconsider booking here. Disappointed.

I hardly leave reviews but Alisha deserves a review! I've been struggling with knots and a tight…read moreback for some time but have been apprehensive in booking a massage since the last few places I've been to leave me feeling disappointed. This past weekend I was in tears from the discomfort the knots on my shoulders that I didn't care where I went as long as I was seen promptly. I was so close to choosing somewhere else but was left hanging on a response back. Thankfully I remembered this place because we drive by it twice a week. Alisha was quick to reply and saw me the very same day. I noticed right away how nicely kept the place was. As soon as Alisha started my massage I knew it was going to be amazing! I've never had someone stand on me but man it felt amazing. The pressure was deep and she worked my knots so much that I feel sore-in a great way. By far the best massage I've ever had. Thank you so much. Will be recommending this place to anyone interested in massages.

Great massage with Alisha!…read more You have to make an appointment online. The parking lot is small for that reason. Great pressure and communicated the pressure of the massage which I liked. The pricing is reasonable as well, I look forward to returning!