Been coming here for years after the Summit NJ joint i used lost 12 shirts. When I - gasp -…read morecomplained, the rather rude owner made a grand sweeping gesture with his arm over the vast expanse of his dry cleaning kingdom and sarcastically offered: you're free to search for yourself!" I didn't nor did he even make a gesture to address the loss. So I came here. Only recently did notice the pun - both a Dry Clean Spot and the Spot where you go for Dry Cleaning! always efficient, on time, kindly and on one occasion an older employee ran after me in the parking lot to fix a minor issue I didn't even notice. Go here. Trust them with your clothes And is it true that Yelp charges business $200 a month to be on Yelp? God I hope not!

customer service could improve, manager was rude. store was open on Saturday & would not accept my…read morearticles of clothing 45 minutes before closing. Should have had a sign or apologized, no just rude about being busy & not taking drop offs. VIP customer for years, will be taking my business elsewhere

Amazing service and even better people. All the clothes were perfect. Even had a few items altered…read more They came back exactly how I wanted them. So happy we found this dry cleaner.

Used their tailor service and it was a beautiful job and very reasonably priced. Local West Orange…read morecleaner with parking lot.

having just moved into town, i stopped by to learn more about the business. i was told by one of…read moreowners that they did there own shirt laundering on site and that some of the issues i had with another local cleaner (wrinkled shirt cuffs and poorly pressed collars) would not happen w them. you can imagine my surprise when i picked up my shirts and the cuffs were wrinkled. the employee told me they don't launder the shirts on premises and graciously agreed to hand press them on site. when i came back the front of the shirts were also wrinkled. he said the shirts didn't look good to him and they would redo them for a third time! i thanked him and took my shirts home. a horrible experience and very disappointing. the quality of laundering shirts at this establishment is terrible and i wouldn't recommend them to anyone!!

Very inconsistent and unfair pricing. Then the owner smiles and says "I'll adjust it". No thank…read moreyou, I will take my business elsewhere. I would give it zero stars if I could.

Great cleaners - bonus it's also Organic. Friendly owner and if you need something rushed - he…read moreaccommodates. Prices are great. Clothes come out exactly as you requested. They also provide alterations. My new go to local spot.

I am friendly with the woman who works there daily and we always have a chat. Yes the workers…read moredefinitely need to smile a bit more as we all go to work! The shirts usually come out just fine for the price, however I do recommend you check before you leave as sometimes I do have to get things redone.

The shrunk a pair of wool pants, burnt a few things over the years. Not good for high quality…read moreclothing, cotton is fine. Nice staff.

Good service with dry cleaning and alterations. Have sent family there for their dry cleaning and…read morealteration needs. Very helpful staff too.

American dry cleaners offers such exceptional customer service. Jimmy & his team warmly greet every…read moreone that walks through the door and takes the time to give tips and provides peace of mind that your garments will be well taken care of. Highly recommend!

I've dropped off several items for alterations, hemming, and dry cleaning. If just for cleaning,…read moreit's been reliable. Alterations however, have been late several times. Mind you - this is after asking them when they could finish it by. Twice in a row items were late despite being charged "express" fees. I won't return.

Professional and careful dry cleaning of superior quality. Used for hemming and minor alterations…read moretoo and well done. Pricing is competitive. Highly recommend. Plenty of parking - it's in a shopping center.

Why is no one ever at the register to greet customers? In 47 years of getting my clothing cleaned,…read moreI have never seen a more empty store front. Is there a single business out there that leaves their registers completely unmanned? The owner seems inattentive, unfocused, and bothered by customers being there. She seems to be focused on chatting away with the people behind the store front. Everyone who is at the registers tries to get you to leave quickly, but they take forever to even come to the front, if they even realize you are there at all. There are obviously more people in the back, because when there is a line, more people appear. Why do they wait for the store to be packed full to appear? Why are there two or three of us waiting for one person at the register, when there are clearly more people in the back, just chatting away? Why is it that not a single person employed at this store (with one exception) seems to know where anything is? Every time, whether it is my order or someone next to me, they have to check the camera for something. Is nobody keeping track of anything? The only good person there is the older tall gentleman with graying hair that shows up occasionally to the register. He seems to know where everything is and will always smile. Hopefully he is the owner's husband, because he seems to be the only one that can do anything.

Second visit here for alteration of a gown. They are so accommodating and professional. Reasonable…read morefor such a great service.

Very caring owners with good service and optional delivery. Little more expensive than the…read morecompetition.

If you care about your high end clothing, DO NOT GO TO FORTUNE CLEANERS. I am extremely…read moredisappointed with my experience at this cleaners. I brought in a few linen blouses that fit me perfectly, and when I got them back, they were visibly stretched out and no longer wearable. Linen is delicate, but this level of damage is unacceptable. What made things worse was the complete lack of accountability. When I pointed out the issue to the owner, instead of trying to help or even acknowledge the possibility of a mistake, she raised her voice, started yelling at me and insisted that I brought the blouses in in that condition- which is simply not true. Now, in addition to paying $25 for cleaning one blouse and $30 for another one, I am left with having to purchase new blouses because of her lack of accountability. Good customer service goes a long way, especially when something goes wrong. Unfortunately, this owner chose defensiveness over professionalism.I won't be returning and would NOT RECOMMEND THEM if you care about your high end clothes being handled properly.