Kelsey IS AMAZING!! I had a bad waxing experience and was nervous to start waxing again. I couldn't have asked for a better experience with Kelsey she is patient, takes time to really understand what you need and is super friendly! You rock, Kelsey! read more

Love coming to Lunchbox to see Kayla! I've been seeing her for almost 2 years now and wouldn't change it. I like coming here because everyone is super friendly, it's clean, and I have a great experience every time I come in. read more

I loved getting waxed by Alisa! It was my first time at Radiant and definitely not my last. She was quick, made sure I was okay, and made me feel very comfortable - my wax did not hurt at all which is the main reason I'll be coming back. I did laser hair removal in the past but I think I like getting waxed better. If you decide to come here, request Alisa! read more

This review is long overdue! I usually get Jessica, or Kayla, and I appreciate their attention to detail, and perfectionism! But really, all the estheticians I've had are highly-skilled, friendly, sweet, and overall awesome ladies -- seriously! If you're getting a Brazilian for the first time ever, there's no other place I'd recommend more. The prices are super reasonable, and even better -- especially if your hair grows faster than the speed of light -- if you join the Friends With Benefits program (Dude, $51 a month for unlimited Brazilians? Come the f*** on -- 100% worth EVERY PENNY). And their unlimited programs don't have that idiotic cancellation policy lame af European Wax Center (Yes, I read the fine print for both of their respective unlimited programs). I have never had to call even a day in advance. If you call in the morning or afternoon, they usually can book you same day -- even on Saturdays -- quite often within 1-3 hours, and sometimes even immediately. They're also quite generous about accommodating late arrivals, if you make sure to call notifying that you might be late at least 30min before the appointment (Please do this if you're going to be late! These ladies provide exceptional service, and more than deserve to have their time respected) Their service is VERY prompt here. Only once have I actually had to wait more than a minute to be served. Not to mention the salon is SUPER CLEAN, and aesthetically pleasing. They have mints, and water in the waiting area (My first time there was their anniversary, and they had cupcakes ^_^). Oh, and the piles of free "fresh box" wiped in the bathroom? Everything I've needed in my life, and more -- perfect for a lady on the go! Super service and absolutely lovely ladies. Once you get waxed here, you'll never wanna go anywhere else. read more

Love LaToya! Very gentle, attentive, and fast! Great energy. Will definitely book again with LaToya! Thank you LaToya!

I have driven by this place since it was being built and have always been curious, but I was a European Wax Center customer and always stuck to what I knew. However, going to EWC has become an extremely frustrating experience - they are always calling to reschedule, you never see the same waxer because they have so much turnover, and some of them are careless and sloppy. More than once I have had to go back to have a "touch up" and they weren't that nice about it. So, when my last wax passes ran out, I decided to give Lunchbox a try. I called on a Saturday afternoon and they were able to get me in for an eyebrow and Brazilian wax right away. I came in and was super impressed by the facility - super clean and impeccably decorated. My waxer Ashton was amazing - she really took her time and did an excellent job. She clearly has a lot of experience because it was much less painful than my recent experiences have been. They were happy to book my next appointment but I didn't feel pressured and it was nice to not have them pushing products on me. Overall I was very happy with my experience. This will definitely be my new go-to place. Thank you Lunchbox! read more

Alyssa was amazing!! I felt no pain whiling getting a Brazilian and under arms wax I decided to add for me to get my legs wax. Her conversation was great she made me feel very comfortable and relaxed, she also explained why lunchbox wax do things differently then other places- 5 stars I HIGHLY RECOMMEND HER. read more

It was my first time going in to get a full body wax. I cannot express enough how comfortable the staff made me feel! Grace was fantastic! She made me feel so comfortable that I will be coming back to her every time! We hit it off right of the bat! I just love how much we chatted! If you are looking for someone who really connects with their clients definitely ask for Grace!! read more

I went in today to get my eyebrows done by Mariyah! It had been a while so I was a bit nervous but Mariyah made me feel very comfortable. The first thing she asked me was what I was looking to do with my brows. She was very thorough, took her time, and explained the process as she was doing it. She's very easy to talk to, and I learned that she used to work for Benefit, so I knew at this point that my eyebrows were in good hands! In the end they came out looking BOMB! Thanks Mariyah, I'll be back again! She also mentioned that she does a good Brazilian, so I will try that out soon as well! :) read more

Alyson is to my go to. She is so friendly, fast and efficient! Lunchbox is extremely clean and very nicely decorated This place is a must for waxing! read more

I have been here a few times and the staff is excellent. Appointments are very prompt. I have never had to wait even a minute from my scheduled appt time. Wax temp is consistent all the time. For men looking to wax private areas they are one of the few in the east bay that perform that service. My only other experience with waxing was with European wax center. It was ok however this is next level. European wax center will not wax men above mid thigh. My only complaint is the music. I wish customers or staff could choose from a list of approved music rather than listen to elevator tunes for an hour. read more

Professional waxologists, trendy location, quality products, and fabulous results! The whole process is surprisingly quick and "painless"... Well, not completely painless, BUT I can honestly say I've never had a LESS painful wax or sugaring! I'm somewhat socially awkward (self-proclaimed), but Kayla made me feel comfortable in a low-key, informal, i-definitely-don't-mind-your-bits-showing kind of way!! I got the lower leg, underarm, and extended Brazilian. They use a different technique called "speed waxing". Sounds intimidating, but it's actually extraordinarily effective :o) Believe me... Please... Seriously... I'm super W I M P Y when it comes to pain but was pleased to find the experience completely tolerable!! I'm not sure that I can accurately express my satisfaction. P.S. The booking website is simple and easy to use. Lots of same day appointments :o) read more

I had such a great first time experience here. The lobby is very clean & so is the room that you're in. Corina V. was my esthetician. She made great conversation, was very thorough, and made me feel extremely comfortable. She also shared her wealth of knowledge on how to care for my skin afterward! I'm very happy I finally tried this place! read more

*UPDATE* I got a call from the owner, Nikki who was super sweet and apologetic. She agreed with how I felt. She explained all the different ways this situation could've been handled rather than being dismissive to the client. It was really nice talking with her and just having her understand where I was coming from. She welcomed me to come back to the salon saying she'll make sure I have a better experience and they will accommodate me in my services as well. Whenever I am ready to go back I'll make an appointment and update my review after the services. I have been a loyal client in the Florida location before moving to the west coast and was very sad to have to part ways with them but luckily I was able to get a good response from the owner. *Original Post* If I could I would give 0 stars. I have been to this location before and had a good experience so I decided to come back. I called in and made an appointment on my only day off in the whole month and planned my whole day around this appointment. I scheduled for multiple services so I was going to have a long appointment. I show up at the time of my appointment and the front desk girl tells me that someone will be with me shortly. 10 mins into my appointment time the front desk tells me they'll have to reschedule my appointment because the person who was supposed to wax me isn't there. Now I understand things happen but they had nothing to say but "sorry we have to reschedule". I drove 30 mins to get here and blocked out a whole chunk of my day for this just for them to show no remorse. Instead of saying hey we can see if we can fit you in with another person later today or maybe we can do one of the services you came for or maybe we can discount your next service as an apology they just acted like "too bad". I hate giving bad reviews but if I felt like they genuinely tried to accommodate me and felt bad for wasting my time I would've appreciated it and wouldn't be writing this review. When I asked if the manager was going to do something about it the front desk girl said "the manager isn't here". There should be some accommodations made for cancelling an appointment when the client has already showed up. Horrible customer service. Never coming back here. Luckily I was able to get an appointment at European wax center right away after leaving from this place. read more

I have followed Rachael here she was my eyebrow lady since I was sixteen but she left EWC and I'm so happy she's here! Such a cute salon and I love coming here. They all do an amazing job BTW!! read more

I recently got my eyebrows done by Samantha she was incredibly professional very knowledgeable and most importantly a miracle worker she made my bushy untamed eyebrows into gorgeous works of art I had gotten loads of compliments from all my friends I really appreciate the service read more

Walked into lunchbox and saw Sam. My Nostrils and eyebrow wax was quick and painless. Great conversationalist and very professional. I am 100% going to rebook and see her again. read more

I was offered a free service through Instagram from the lunch box. I was super excited as it being my first time with the company. I scheduled for an under arm wax with Krista. This was my second time getting my under arms waxed but first time with Krista. Krista was professional and personable. She definitely made me feel comfortable and made the service as quick and painless as possible! I definitely will be recommending the lunch box and Krista to friends! read more

So I've been talking to one of my girlfriends about her first wax experience, and I decided to finally try it. I have a few trips coming up soon, so I thought, why not? Based on the reviews on yelp, I decided to try Lunchbox. I came here on Sunday afternoon last week and was greeted by Summer. We made an appointment for a bikini tight that following Wednesday. Thank you Summer for the warm welcome and making my first wax experience comfortable! I texted my girlfriend right after my appointment that I felt so clean and pretty down there lol. The facility was super clean and smelled nice too. I'll be sure to come back. I even recommended the place to my sisters in law. read more

I would give more than 5 if I could. The ladies are super awesome and quick. No weirdness or discomfort (except for hair getting ripped from the roots...But even that isn't awful) The location is perfect, the areas are super clean, and the prices are very reasonable read more

Brittany is amazing ! I've been coming for the last year and I've honestly had a great experience. She's thorough, friendly, and pays attention to those little stubborn hairs that only i could ever notice. She's def made me a client of hers for life. read more

Love Lunchbox! The girls are great at what they do and so friendly. Also love how organized it is: never have had issues with having to wait too long. Plus very clean and great prices. Try bundling packages -- it's one of my favorite parts of Lunchbox. read more

I absolutely LOVE this place. I literally tell my friends about LB. The ladies here are all so nice and welcoming. My go-to girl is no longer with the company so I started waxing with Corina and she is amazing. She's been waxing for quite some time so she definitely knows what she's doing. I can't wait to she her again in 4 weeks. read more

Today was my first appointment with Ariel. Being a guy I wasn't sure if they offered services to men. I was assured men are welcomed. Ariel's was friendly and made me feel comfortable and was professional. I already booked my next appointment. I recommended this place to men and women looking for a clean and welcoming facility. read more

I made an appt online the morning of on their website. Thru yelp reviews I chose a waxologist. Although not my first wax, but my first time at a LunchBox salon. The receptionist made me feel very welcomed and even offered water. He left me know Ada would be right with me. Ada was quick and made me feel very comfortable. The space was clean and had a very modern feel. I will be back as they also gave me a coupon for $10 my next service. Thanks again! read more

I had the opportunity to be a "volunteer" recipient of a bikini and half-leg wax before the official opening in a few weeks. I was not asked to do any kind of review, but I want to anyway! It smelled lovely when I walked in. I was greeted warmly and offered water while completing the paperwork. My waxologist Jessica made sure I was comfortable and that any questions I had were answered. Lunchbox has the little disposable undies as well as individually packaged "freshen up" wipes. Somehow both items made it feel more civilized despite the fact the in the end she still has to be all up in my privates. What I loved the best, though, was the result! I've had a number of waxes from reputable places throughout the tri-valley and I nearly always end up bruised in a spot or two around the bikini line. Just delicate I guess. But this time? Nada! Just super smooth. And my legs felt moisturized the rest of the day! Bottom line: very glad they've opened up here. I'll definitely be booking in the future! read more

The wax was fine- good not great, but fast. But not great. Not too painful. But, not too great. (It's nice that it was fast, because, dang, I'm a busy girl and I don't always have an hour to spare. On the other hand, I think things mighta come out a little cleaner if there had been some more time spent...) Easy parking, because you're in a shopping mall. (well, as easy as parking in a shopping mall can be..) Easy in and out plus access to Whole Foods or Chipotle for your post-wax refreshment. (but, people wandering in looking to figure out what kind of business it is...) Cool Euro-style decor, beautiful bathroom, wipes aplenty, everywhere. (you really gotta check out their little book of bodies...) Friendly service, okay pricing. (but whats with the $25 off $50 deal when some services cost $48? cause thats not friendly) I would definitely come back if I'm in a rush. Same day appointment for rapid service. Not in a rush? A toss-up. read more

Got my FIRST Brazilian done. I think I had Ada and she made me feel very comfortable even though I was nervous and feeling awkward. ^_^ Yes it was still painful. Yes I should have taken Advil. But the place is clean, the environment is friendly, and nothing is sketchy. Also, $25 off your first visit!? Yes. Please. Going back in a few days for a touch up before an upcoming trip and might even get my brows done. And nose. ¯\_(ツ)_/¯ Bottom line: worth it. read more

Mariyah was absolutely amazing .., this experience changed how I look at waxing ..fast and painless are too words I never thought I would use when discussing waxing. She was a delight to chat with and super efficient .. I'll never go anywhere else... thank you Mariyah!!!!! read more

The Dublin location is a beautiful and cheeky salon. Jessica K has been waxing me for years and I have followed her to, what is now, my favorite location. She's professional, swift, knowledgable and makes you feel very comfortable. I wouldn't let anyone else wax me! read more

I recently went on vacation and wanted to get a wax before I went. I found lunchbox online and after reading about the company philosophy, decided to book an appointment. I have been getting waxes regularly for about a year, and have never had a cleaner, closer wax EVER! My technician was Jessica. She was fantastic! Friendly, personable, and didn't make anything awkward! The technique lunchbox uses is unlike any other waxing I have ever had. Jessica explained that by going with the hair in small areas lessens breakage that cause ingrown hairs! Of all of the years I have been getting waxed this is honestly the BEST wax I have ever gotten! It was clean, smooth, DIDN'T hurt, and left NO ingrowns! This is a miracle! - (not really... but it was amazing that it didn't hurt and I got zero ingrowns!) I would highly recommend lunchbox to anyone who is in the need of a precessional, clean, smooth wax! Plus Jessica was great! read more

Love the service and how clean and efficient the tehcnicians. Karina has always been great and fast!

Ariel is the best! I was very nervous for my first wax and she put me at ease. She was gentle and explained everything before she did it. I'm gonna recommend my friends to her. read more

Kelsie is amazing!!! Went to Lunchbox today for the first time. It was very clean and everyone I interacted with was nice. My waxologist was Kelsie and she was amazing! I haven't been waxed in a while and I have a broken leg so I am in a boot. I had a lip, underarm and Brazilian wax. Her timing was great and her technique was phenomenal! She made sure my leg was comfortable, I was in and out and there was a minimal amount of pain. Kelsie was great, I highly recommend her and am looking forward to seeing her again! read more

Let me start with this... Wow! I will never ever ever go anywhere else! I always used to get my Brazilian at European wax center. I have to say I never left there truly satisfied, impressed, or wowed. And it always hurt pretty bad. So I decided to give Lunchbox a try. And am I ever happy that I did. Walking in to the salon it is so modern and inviting. The staff were all nice and welcoming. And the waxing rooms are impeccably clean. They let you keep your dignity by stepping out of the room to let you undress, and give you a little sheet to cover up so you are not just laying there totally exposed. I had the pleasure of getting to know Ashton. She was super awesome. Made me feel so comfortable in what can be a very awkward and uncomfortable situation. From the first pull I thought wow, this is really different then what I am used to. Ashton is very meticulous and takes her time to get each and every little hair. We talked the entire time which made it also go by really quickly. I'm not going to say it was painless but... It truly wasn't bad at all. And the end results were absolutely perfect! Never have I ever been so satisfied! So super glad I came to the Lunchbox. I will never go anywhere else! Ashton is seriously the BEST! read more

It was a great experience, it was my first time getting a Brazilian wax and Ashton, the lady who helped me, was extremely nice and walked me through what ever was gonna happen and we had a lot to talk about it. It's at a new plaza and the salon is clean and nice. Will definitely come back again even with out a coupon. read more

So I've never committed to a waxing girl until I got a Brazilian wax done by Kelsie!! I FINALLY found my waxing girl! During my service she made me feel so comfortable. I felt like as if she was a girlfriend of mine. She was literally cracking me up the whole time. I really enjoyed getting to know her as well. I really respect how she has a passion for her job and how every client she should be treated to perfectionist! THANK YOU so much Kelsie for a smooth and fun experience!! Ladies!! Go to Kelsie for your Brazilian wax! She is seriously daaaa bomb!!!! :) read more

Saw Kelsie, she did a great job! Excellent conversationalist, made me feel real comfortable. Much better experience than European Wax. Definitely worth the trip read more

Kelsie is absolutely the BEST! She's gentle and makes me feel comfortable while waxing me. I would highly recommend her to anyone looking to get waxed. read more

I've been waxing for several years happily with mostly the same provider. Unfortunately the work has caused her a cumulative stress injury and sidelined her, so I found myself on the hunt for a new provider. Yesterday was my second visit to LBW and the first time I saw Krista. She is very personable, meticulous and detail oriented. 24 hours later and I have yet to find a single stray hair that escaped her attention. I've already booked her again for next month and I believe I have found my new regular. LBW is a pleasant clean and upscale environment, but Krista is the epitome of professionalism that puts the icing on the cake. I can't recommend her enough to do justice. read more