Lee was timely and very helpful. A bit more expensive than I thought. But lots of trust in the work…read moredone.

Pathetic about the snake stuck said it will cost you Seven Grand to dig it out told him no it's…read moreyour fault they said hey we'll cut the snake leave it and go home pathetic joke

We had a water emergency on a Saturday and our Insurance company contacted Service Master, Reading,…read morePA. They called us within 10 minutes and said they would be here in 2 hours. they were 1 hour away from our home. When they arrived they inspected the damage and immediately began water remediation. They were hear until 12 midnight! Excellent, explained everything they were doing and what to expect next. Sure enough Monday morning, the next crew came in and tested everything possible that could have been affected by the water. Gerard and his team were so thorough. Again, explaining what they were doing and why. The whole process has been quick and easy to the point I thought maybe something was wrong. But they are credit to their professional trade and work ethic. Hands down I would hire again.

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

From start to finish, I was impressed with the SERVPRO group from Reading. We had a sewer line that…read moreseparated past the basement wall where the honey pot was coming back through the wall of my 108 year old basement. The communication, professionalism and quality of the job was better than expected.

I had a terrible experience recently with ServPro of Reading/Pottsville. Not with the employees,…read morebut specifically with the owner Timothy Wilson. Long story short...he initially sent a crew to do a consultation and they found water damage (I had sewage pipes burst in a closet in my downstairs..it was a mess). I was never given official results of that consult, but was contacted by them a week later to set up an appointment for them to come for what I assumed was treatment of the damaged areas. He then arrived with a totally different crew and told me suddenly there wasn't any damage worth treating. He was condescending, arrogant, and rude to me in my own home. He insinuated that I was wasting their time because the area was no longer wet (well because the initial damage had happened three weeks prior at that point and I had the worst removed at that point and fans and dehumidifiers running). So why even send a second crew if your own consultation did not warrant it??! Makes no sense. He made me feel as if this was somehow all my fault. I suffer from asthma and other respiratory issues and I had lost sleep since I had this water damage and wanted to be sure I wasn't living with any type of mold. Timothy Wilson was rude on the phone from day one, to being rude to me in my home. I ended up having another company do the job. I would never recommend him to anyone. I had tried several times to then follow up with him by phone, but conveniently every time I called he was "unavailable" or "in a meeting", and he never called me back, so he left me no choice but to take to leaving this review (among others). I am a reasonable woman and it didn't have to go this way. And just to clarify, his employees were polite gentleman the entire time, and I'm sorry they have to work for him.

The upholstery cleaners arrived earlier than planned! They were quick and efficient! Great cost for…read morethe excellent service.

The carpets look amazing. We have an old Yorkie who started indiscriminately using the hall as his…read moreown private potty. We thought the carpets were ruined for good when a Stanley Steemer cleaning didn't do much good. We decided to give Squeaky Clean a try, and boy am I glad we did! Old stains and the urine smell are gone. Plus, Lee is such a nice guy and truly loves his job.

I must say the team came and removed 2 large trees from yard. They did a great job and they didn't…read morecharge me an arm and a leg.

Neighbor used them for tree removal. They pulled the tree toward my house rather than into the…read moreneighbor's open back yard. When they took the top off the test it broke a large branch of from our mature pine tree and the tree landed within 2 ft of the back of my house. There was still debris from the tree in the foundation bed after they left. They knew they broke the branch unevenly and did not fix it. One of the workers commented that he was pleased they only took down one pine branch. Actually, it was two. I have pictures. Now I know who NOT to call for tree service

Sam has fantastic customer service skills, comes extremely prepared to the forat meeting/quote and…read moreknows what he is doing when it comes to roofing!

From the owner: Red Patch Roofing & Contracting, LLC is your trusted, veteran-owned partner for residential asphalt…read moreshingle replacements across southeastern Pennsylvania. Born from 82nd Airborne precision and a commitment to integrity, we combine drone-powered roof inspections, licensed local crews, and transparent communication to deliver lasting results—on time and on budget. As a PA-licensed contractor (HIC# PA200867), we stand behind every roof with industry-leading warranties and flexible financing options, so you get peace of mind today and protection for years to come. Experience the Red Patch difference: mission-driven workmanship, clear upfront pricing, and service you can rely on.

Absolute nightmare to deal with. 0 starts not an option or that's what it would be. Sent multiple…read moreunqualified employees to do the job. Never finished. Our kitchen. Lots of empty promises. Lied to us over and over and expect to get paid for the poor work no matter how unsatisfied we were! DO NOT USE!!

From the owner: SERVPRO of Adamstown Mohnton, founded by Kevin and Mary Paul in 2022, represents a partnership with…read moreBrian and Elizabeth Dougherty, pooling their extensive 37 years of collective experience in property damage restoration. Together, they have established a formidable SERVPRO team committed to serving both residential and commercial property owners across Northern Lancaster County and Southwestern Berks County. Their mission is clear: to uphold the highest standards of professionalism in property damage cleanup and restoration. As a small family business, SERVPRO of Adamstown Mohnton prides itself on its close-knit team of highly trained professionals. Their production managers and crew members hold certifications from the IICRC, demonstrat...

My 80 year old disabled neighbor had a plumbing leak caused by an overwhelmed contractor. His…read morenegligence caused a flood on 2 levels. BFWR complained they had to work overtime. They cut corners, took up only 1/2 the damaged flooring. Tried to leave without taking the water logged rugs. They were supposed to come back 4 weeks ago to finish the floor ing removal and install new flooring. Nothing. No return phone calls. No contact from Erie Insurance Wyomissing. Why do companies take advantage of the elderly. Shame on you.

Sewerage Back up…read more Things you never want to get a phone call about while youre at work... Insurance sent out BFW, and we are happy. Professional, great quality of work, and great speed. Would highly recommended them. THey did drywall, carpet and water mitigation for us.