They cancelled my MRI appointment 5 days before my appointment without talking to me first. When I…read moretry to call back it goes to voice mail after a 5 min hold. This company is focused on maximum through put and profit, not the patient. I should have read the comments before; I would have traveled further to get a company focused on the patient instead of the bottom line.

Images take a very long time to be read from one of the 20-25 radiologist, that they supposedly…read morehave on staff. If you try to contact a manager, to get a clear answer as to when you might be able to get a read on the images, you cannot get a manager on the phone. I have also had reports and images sent to to the incorrect Physican more than once.

Phone system make it hard to get a appointment .. unable to talk to someone. After hours forget it.read more

Houses radiology imaging associates. Great place to get an MRI. I've never had a problem here and…read morethe staff is friendly and efficient.

I didn't get to have my mri but the people are very nice. I have a medical pump implant and they…read morewere not sure if they were able too do it. The tech went tried to get ahold of the company but they didn't open for 2 more hours online it stated it could shut off the pump so it didn't want to take a chance because my dr is in Baltimore no dr around here would be able to check it for me. I think that there should have been a programmer there where I was getting the mri so they could check to see if my pump is still on and didn't get turned off. Actually EVERY MRI facility should have this programmer to check for people like me there not programming anything just checking for on and off I'm sure Medtronics and make something so every place has one.

From the owner: Radiology Imaging Associates, RIA was founded in 1977, by Joseph P. Finizio, M.D., and grew from…read moreits origins as the first radiology service provider at Southern Maryland Hospital Center, to an expanding Practice of over 200 physicians, technologists and staff supporting five full-service outpatient imaging centers throughout southern Maryland and northern Virginia. RIA takes pride in having established comprehensive imaging services in what were previously viewed as the remote suburbs. Today, we are recognized as the original, anchor radiology provider in these communities, and known for having been the first to introduce many state-of the art technologies and services. RIA is committed to advancing the accuracy and efficiency of patient diagnosis with the full range of outpatient diagnostic, interventional and special procedures. We continue to grow, and make investments in technology to support local physicians and to benefit the health of patients in our communities. RIA's first outpatient facility, The Breast Center, in Clinton, Maryland, introduced Mammography and Bone Densitometry in the comfort of a facility dedicated entirely to women in December 1982; it was the 24th dedicated Breast Center in the United States. RIA established the first full-service outpatient imaging centers in Clinton, MD in 1985, Waldorf, MD in 1988 and Prince Frederick, MD in 1996...

Filed a complaint on American Radiology Services' Website two weeks ago and have yet to receive a…read moreresponse. I have no complaints about the DEXA scan I received, but I came out of the mammography area suppressing the impulse to call out, "Next victim!" That was about my seventh mammogram, and I have never been treated so roughly. I don't expect them to be a pinchless experience. However, in all previous mammograms, the discomfort has been momentary. Not so here; I was handled like a block of wood. The technician who saw me absolutely needs more training in relating to patients. I will not be returning. A drive to Annapolis is far preferable to being treated like that again.

Came back unbeknownst that the Dr sent the request to this office instead of the one by the…read morehospital so we go to the hospital first only to be sent here. I figured it had been awhile since we came and had such an ugly visit. Welp Nothing has changed, the front desk is as rude and nasty as before.

Arrived for my mammogram appt to find out American radiology only scheduled me for a screening…read moremammogram bs a diagnostic mammogram, despite my doctor ordering a diagnostic mammogram (the order was sent directly to them!). Per the front desk, there was even a note in the file indicating it was diagnostic. This was inexcusable. They told me they didn't have enough time to do a diagnostic mammogram and I would need to come back. I took 2.5 hours of PTO for this appointment. Could they have accommodated me and done the longer exam anyway? I don't know but I saw no other patients there and someone in the back commented they were slow. They told me I would need to reschedule. No big deal. Just take more leave for their mistake. This is not a patient centered corporation, profit centered may be a better description. I decided I'm not going back. I'm going to the hospital where I went for several previous mammograms. And maybe it's a blessing in disguise because I actually felt more confident in the mammograms I had at the hospital vs the previous one at American Radiology. I would not recommend American Radiology.

Formerly patuxent imaging, has been subsumed by the large regional firm. Would have more stars…read moreexcept for the difficult process to schedule appointments. It's such a large company that now you are competing with thousands of patients. You'll be on hold a long time. If you use the call me back feature, you'll get a call 24 hours later. When I arrived, they had no record of my appointment even though I had a text confirmation. Eventually they sorted that out. I was seen on time and the office was clean. The tech was professional and friendly. Hope they can sort out their schedules issue.

Tiffany Gaines, Absolutely FIVE STARS!!!! Wow, just the sound of her voice is comforting. Spoke…read morewith by TELE HEALTH VISIT!!!! Complete Details, Very Polite Patience is a 100% Thank you so very much ! Mildred

Called to schedule an appointment at the correct number then some lady answered and told me to call…read morea different number. Bunch of office noise and the background and she didn't even say bye before she hung up.