1. Rafael Tile Works

    1. Rafael Tile Works

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    Rafael Tile Works

    4.6 (21 reviews)
    Closed 8:30 am - 6:30 pm

    Services - Rafael Tile Works

    Tile repair

    Rafael Tile Works Photos

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    Recommended Reviews - Rafael Tile Works

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    Full wall backsplash
    Dan T.

    This is Rafael's second job he has done with us. The first was a floor tile job in our side/laundry room, which we were very happy with, and this backsplash job looked to be a very challenging one, but Rafael was up for it! He is the hardest worker we have ever had the pleasure of hiring and we can't recommend him enough for his quality of work and his great communication throughout the job.

    Powder room floor

    Amazing: Rafael retiled my fireplace and it is absolutely stunning. Everyone notices it immediately upon entering my home and comments on how beautiful it is. Rafael is a perfectionist and pays attention to every little detail. I also hired him to retile my powder bathroom floor and it is stunning as well. His prices aren't cheap but they are reasonable and considering his detail to the craft, you won't be disappointed.

    Kitchen tile backsplash

    Rafael was quick to schedule a consultation with me regarding our tile backsplash project. He asked many detailed questions and demonstrated thorough knowledge of the details of the project. He provided a quote in a timely manner. The quality of his work is outstanding. He is a detail oriented specialist when it comes to tile work. I highly recommend Rafael for any of your tile needs!

    End result (waiting for the mantel install)

    Simply put, Rafael was outstanding. We had a new fireplace installed in our home and wanted tile installed around it. I was shopping for preliminary estimates on Yelp to get a feel for what the cost would be for our little project. Rafael not only gave us a great quote and a realistic timeframe, he also provided input/advice regarding our project (even before we committed to hiring him). He was friendly, respectful and very knowledgeable. As for the project itself, Rafael did our tile install personally. The work was done quickly and he stayed within his estimated timeline. He made a point to not "sell" us on things and the end result is fantastic. I am extremely happy with this company and will use Rafael again for future projects. I will also absolutely recommend them to anyone looking for tile installation!

    Kristi D.

    Rafael has an eye for detail. He measured out everything to ensure the best looking configuration of tile. We are very happy with the quality of his work and with his professionalism.

    Roberto V.

    Hired Rafael Tile for some work in my study. It came out very neat and clean. Rafael kept the site clean at the end of the day, making the process seamless! I ended up hiring him again to redo a shower, cant wait to see how it turns out!

    a kitchen counter with a window

    Long overdue review: I needed to get the tile up on my kitchen walls so I could finally get the faucet put in (although Rafael said he could have done it with the faucet anyway), and Rafael had an opening that week for my small job. He was patient with me, gave great recommendations, and helped choose just the right grout color and design for the side walls. I had last minute cold feet and changed the tile trim color, running across town to get it, and had misjudged the amount of tile I needed. Overall, not the best working conditions for the man. But he not only did a good job, he did a GREAT JOB! He is an artist, and I was amazed to see how he often cut one block here or one block there to make the design look exceptional rather than just slapping up lines of tile as the manufacturer sent them. I am so happy and would recommend him to anyone!

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    Business owner information

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    Rafael M.

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    The absolute worst customer service I have ever felt with. No follow through on their word. Nothing but lies from staff!!

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    9 years ago

    Rafael helped install the downstairs floor and it turned out amazing. Great service, always on time!

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    Ask the Community - Rafael Tile Works

    Review Highlights - Rafael Tile Works

    The first thing you will notice about him is his level of integrity.

    Mentioned in 2 reviews

    Read more highlights

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    Tile & Stone Pro

    Tile & Stone Pro

    4.8
    (69 reviews)

    This is our second time hiring Eshed. For some reason, we always hire Eshed for projects that are…read morenot - supposedly - his core competencies and Eshed has never disappointed us! Our recent project was to re-do our deck. We had two options: 1) hiring a deck contractor we didn't know the quality of work and the professionalism or 2) hiring Eshed who was not a deck specialist - he's an expert now! - but who had done an amazing job for us before. We decided to go with Eshed and we didn't regret it at all! For the second time Eshed did an amazing job for us. Our deck looks fantastic and everything went very smoothly. Eshed prepares everything before he starts the project so there is no bad surprise along the way. He shows up when he says he will. So it's really a pleasure to work with him because there is no stress at all! He's a perfectionist and that's exactly what makes a contractor an excellent contractor! Eshed - Thanks for the awesome work you and your helper Isai did at our place this time again I'm sure we'll come up with a project #3 for you. Stay tuned

    If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

    Bouquet Tile & Marble

    Bouquet Tile & Marble

    3.4
    (21 reviews)

    Extremely disappointed in George and his wife. Went into their store last week and the first thing…read moreI explained is that three different people's escrow is all riding on the date we need for installing new counters, so all parties could close escrow in our five day deal. I even agreed to pay more than the other contractors estimates so we could get a date confirmed. George confirmed a date. He then guaranteed the date after I stressed again how important it was that this was the most important thing for our timeline. My husband and I asked him to write it up so I could pay a deposit to confirm the date. George says "Oh, I will just email it to you." I said "we will wait. How long can it take?" He says "20 minutes." I told him "it's ok, we will wait." He starts stuttering/huffing and puffing about it making it seem that he doesn't want us to wait and he guarantees that we will get the contract within 20 minutes. We leave. 20 minutes go by..an hour goes by..then it's past 5 o'clock. We email him to ask him what happened. No response again. He then emails back the following day with an apology and the contract. Done. He tells me to come in to pick materials. I go in today to pick up materials and he tells me that he hoped I went somewhere else and went with another company because he can no longer do the date he confirmed. We already signed all of the escrow paperwork so did the sellers of the property we are purchasing and the buyers of our property. We are now starting our five days on the day that he confirmed and he tells me that he cannot start for another five days. Totally unacceptable behavior for a businessman. especially after I stressed how important this was .I asked him to please call the client and have them move out and he said no he doesn't want to make a client upset! I explained to him that what he did was unacceptable. He could've at least called me or emailed me. He said it didn't matter. Terrible businessman. Totally disregard of clients time. Unprofessional. Left us in a bad position now. Not only will I never work with him, but I will never refer anybody to his business and advise everybody to stay far away. Do yourself a favor and do not even attempt to do business with George. Check his other negative reviews as they speak for themselves. Terrible customer service.

    Bouquet Tile is absolutely amazing, and I highly recommend them! Nar is the design specialist, and…read moreshe is incredibly talented, creative, patient, and kind. She truly understood my vision and beautifully pulled together all the elements--tiles, grout, cabinets, and more. She presented several gorgeous options, and we had so much fun exploring different design ideas together. Her eye for design, color, and texture is simply exquisite--a true talent! George's tile work is equally stunning. He's a perfectionist, and his craftsmanship is flawless. Not only is his work beautiful, but he is also professional, polite, and takes great pride in what he does. He creates the most beautiful bathrooms with care and precision. Nar and George, a husband-and-wife team, are a true powerhouse. Nar's design expertise, combined with George's meticulous tile work, results in absolutely stunning outcomes. They are both genuine, kind, and deeply committed to exceptional customer service. If you're looking for a beautifully designed bathroom with expert craftsmanship, Bouquet Tile is the place to go!

    Rafael Tile Works - tiling - Updated July 2026

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