Rafael and his crew have been literal snow (removal) angels this winter season. We had been spoiled the past four years with mild winters, but our luck finally ran out. Our regular contact was no longer doing snow removal on the side and recommended Rafael to their clients back in the fall. Given that we sit on a corner lot and have a decent sized parking lot, it's not something that a high schooler with a shovel can manage. We decided to put our blind faith in the recommendation, and I'm so glad that we did.
One thing I really value is clear and timely communication and Rafael excels at it. Before every snow event, big or small, he reaches out to ask if we require service. The answer is almost always yes because we're a bunch of bougie princesses that hate shoveling. For the two massive blizzards we had, Rafael and his team came out three times over the course of each storm to clear our sidewalks and parking lot. They were out there with shovels, a snowblower, and a truck with a plow to get the job done each time.
Clearing huge amounts of snow is not for the faint of heart, and Rafael and his team did it expertly and efficiently time and time again. They skilfully manuevered around our property and vehicles and ensured the safety of everything they encountered. We are beyond grateful for their partnership this winter season. While we hope to be spared next winter, we can breathe a sigh of relief knowing we have this crew on our side. read more