Horrible management! Physicians/Physicians Assistant/Nurse Practitioners should ALWAYS HAVE A NAME…read moreTAG! Physician's do not pay attention or remember what was discussed in the exam room. This causes problems when trying to get your medication at the pharmacy! Not clean! I already addressed my concerns with AME & even with my insurance company. All AME did was lie about it to my insurance company. So I don't expect help from you, Mr. Sunil either!

Don't come here it's better just to stay home and see if you survive. You come I. To urgent care…read morebecause you don't feel good and they told me I needed an appointment how will I know when I will get sick and feel bad that we need to go to urgent care. The staff is worse you will have a horrible day just going there don't go. Go anywhere else than here. The doctors are just there for money and to practice with us because they don't know nothing.

I picked this place off a long list from my insurance... wasn't sure what to expect but I needed…read moreX-rays so went here. First, let me say this place was amazingly clean, and even had refreshments in waiting area. The young lady at the counter was friendly and professional. You hand them your ID and health insurance card... and the rest is done on your phone.. so easy!!! I don't feel the wait was very long, especially for a weekend at an urgent care. I was seen rather quickly and my entire visit, including X-rays, results, medications and paperwork was just over an hour. I think I take longer at my regular doctor sometimes!!! Everyone was professional, friendly, knowledgeable and helpful. The doctor explained everything to me, they gave me some shots to get thru the day... and I think this was an amazing experience! Highly recommend and will definitely use them again.

In terms of customer service, the service was exceptional. Mandy and Jessica took care of me and I…read morecannot overstate how impressed I was by their welcoming service. Unfortunately, 2 days after visiting, my experience left me frustrated and scratching my head. My main complaint is I was prescribed fluoroquinolone antibiotics (Cipro) for a sting ray sting, without any mention about the well documented risks associated with lasting tendon rupture and collagen matrix disruption. It was only once I'd done my research that I had to call to see if we can switch. One of the PA's (Paula, also exceptional) took my call and even said she was glad that I caught that and did not understand why I was prescribed Cipro when there are much safer alternatives out there. When I had gone in, I was also given a steroid shot to help with inflammation and left in the room for some time. I started to get quite nauseous and felt close to fainting. I had to step outside and call for someone, just to be told "yeah this happens often, forgot to warn you" and "you beat me to checking in on you." What's worse is I came to find out combining fluoroquinolones with corticosteroids (steroid shots) have been documented to a FOURTEEN (14!) FOLD increased risk of tendinopathy and tendon rupture (D. Baggio, M.R. Andana-Rajah, 2021). Why on earth would you combine a fluoroquinolone and corticosteroids? If there are safer antibiotics, why fluoroquinolone alone? The whole experience just feels medically untrained or professionally careless. I'm completely bewildered, and quite frustrated.

First of all I did not know this location was inside the Downey Landing, so it was a bit tricky to…read morefind at first but im so glad I came here. The hospital I go to does not have urgent care, so I needed a Dr ASAP. I brought in my son due to high grade fever and a stye on his left eye. The nurses and Drs were very patience with my son, he absolutely LOTHES seeing drs, so shout out to all them for helping me keep my son as calm as possible and doing their best in caring for him. If I ever need to come here again I definitely will. Thank you TEAM

I had a highly unprofessional experience with a security guard while trying to recover a lost…read morepersonal item. On 5/1/26 at approximately 9:54 AM, I called the hospital multiple times regarding a blanket | left behind. The security guard, who identified himself as Abram (A-B-R-A- M), disconnected my calls repeatedly-five times in total. After finally getting a response, I was told the item had already been checked for "yesterday," which does not align with my timeline, as I had been there more recently. Given the repeated hang-ups and dismissive behavior, I have serious doubts that any proper effort was made to locate my item. This is especially concerning because this individual is a security guard-someone expected to maintain professionalism, assist patients and visitors, and handle situations responsibly. Instead, I was met with repeated disconnections and a lack of basic courtesy. I am requesting that management review this incident. The calls were made at a specific time, and there should be records available for review. I strongly encourage an internal investigation, including listening to the recorded calls, to understand exactly how this situation was handled. No one should have to call multiple times just to be hung up on while trying to recover a personal belonging. This needs to be addressed.

Do not see Amber Brown, nurse practitioner. Incompetent! I saw her in urgent care. Two hours later-…read moreno help.

My appointment was at 9:30. I arrived at nine. They checked me in and called me back to have my…read morebone density test. The technician was Aurelio. He was kind and helpful and he was very professional. I would definitely recommend this facility.

Clean. Rapid. Professional. I had have bad experience…read morebefore in other clinics. Today I visited here, and they provided clear instruction for how to get into the line. Nurses and my provider gave me diagnosis right after. Come here to my. Compare to my previous experience in other clinics, and I would recommend getting here if you need help.

I went twice because I wasn't getting better and every time I went I always paid my copay. Then I…read moreget a bill for $671 and then their billing said I owed $30 from my last visit too. I was like it says it's paid online on the app for the $30. They didn't help me at all. Also the wait was horrible. I had an appointment for 5:30 and got there by 5 incase and they didn't see me until 6. There were 5 walk ins who all got seen before I did and I think two walked in after me. Also when I got to the room I could see someone's gauze with blood on the floor. The care here did not help me at all. I had Covid and something wrong with my throat and they could not say what it was. All they gave was cough medicine which aggregated my throat more and they prescribed allergy pills for my throat. I could barely swallow. I thought that was a slap in the face. I will not come back here for "care".

The staff was kind, helpful and caring. Alejandra and Dr Bailey were very professional and had…read morefantastic patient care. Check-in was quick and accessible. Although I felt unwell, the quality of care made me feel at ease and calm.

Don't come to this urgent care I called and asked if they take accept my insurance and they said…read moreyes after a long drive here and a wait. They told me that they don't take Molina. I called Molina and they confirmed that these people should have have been able to see me

I always have an amazing experience here! There is always such fast service, it is always clean and…read morestaff have been so knowledgeable and nice! I really like that every time I come here there has never been a wait! Other urgent cares are packed, dirty and staff is rude. Here, I simply made my appointment online and come in and they always see me promptly! I love the location and the parking is quick and easy! I'll definitely continue to come back

The doctor & staff were super nice and took their time with me. The facility is nice, very…read morewelcoming and very clean.

I cannot say enough how wonderful and warm Dr. Kristy was with me! She took the time to answer all…read more my questions and a cold that wasn't going away for weeks was finally gone after her recommendations and treatment! Thanks Dr!!!!

This clinic is the absolute best! My son was attacked by a dog, he was originally taken to a…read morehospital where they gave him immediate care. After a few days when I changed the bandages, I noticed his leg didn't look right. I looked up urgent care and found this clinic. Boy I am so I glad I did. His leg had gotten infected and they knew exactly what to do. The staff has taken excellent care of his wounds, cleaning and disinfecting daily and I am happy to say that after their exceptional wound care, he is now infection free and his wounds are healing nicely. And a big plus is the staff is so caring! They put my son at ease when he was worried and scared of what might happen. I highly recommend this clinic to anyone who has a need!

I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

I received the worst service from JENNIFER PEART, NP, today, 6/2/2026…read more I told her my concerns, and she told me they don't handle this in their establishment. I just said, "Ok, I guess that's it". I felt helpless at this point. She then replied with, "okay"! And walked off nonchalantly. I stood there for a few seconds before realizing a nurse or aide was not coming to offer me an after visit summary, and escort me out. I then found my own way out. It made me wonder would she treat a non-minority the same way she treated me. I understand they have their own limitations, but to be treated so nonchalantly with lack of compassion is the upsetting part. Are bedside manners nonexistent now? I understand people have their off days, but this was completely unacceptable. Maybe consider another field if helping people doesn't bring you any sense of fulfillment. I will be reaching out to speak with a manager if possible.

Muy buena atención de todo el Personal, el aseo del lugar…read moreexcelente y muy buen servicio profesional

Review #558 None Elite Squad…read more What a great place.. if you're gonna travel and need that Covid 19 test in 15 mins ..I say come here... only $95 ..ofcourse you can get the free one and wait a couple days for it but guess what..No line and no waiting ..then again I could be Jinxing by saying that but Do it...highly recommended and 5 Stars all the way