Best Dry Cleaner in Syracuse !…read more The team at Genesee Dry Cleaners pays attention, is speedy and personable. From drop off service to dry cleaning they are my go to.

Took a prom dress to be cleaned and altered. We were shopping around for a seamstress to fix…read morebeading on the back of a dress and add skin toned mesh material to the bust for modesty. After speaking to the seamstress and describing our desires IN DETAIL, she advised she could fix the beading. I also asked to add skin toned mesh to the bust of the dress for modesty. I specified that if it could not be done or if she could not find the material that it is fine and it could be left as is. All we needed was the beading since the dress fit perfectly and Asked to add the skin colored mesh but we thought why not hem it too since it was offered. This part was offered and not requested but I did accept. I called a 3 days after the pick up date and the dress wasn't ready so I asked when it would be and then they said a few hours. Seemed strange but we were excited. When we picked up the dress, the beading was never touched at all. The bust was patched with a square piece from the bottom of the dress. The dress still had a slight smell (prior to dropping off the smell was stronger because it was stored for years which is why it needed to be cleaned). On top of that, the dress and HAD STAINS THAT WERE NOT THERE BEFORE. My daughter was heartbroken and disappointed. The owner reduced our bill from 87 to 40 but I'm upset that I paid anything being that they ruined the dress, stained it, didn't clean it thoroughly , hemed it incorrectly, added the wrong material to the bust and didn't touch the beading which was the entire point of bring the dress in. We came out WORSE by bringing the dress in than we would have if we didn't bring it at all. I ended up LOSING AND EXTRA 100 dollars after bringing it to another dry cleaner and another seamstress. Not to mention this added weeks of trouble. Thank God I am a planner and started 6 weeks in advance of prom or we'd be out of luck. Things are too expense to pay 2 and 3x for the same service. After telling the story to a few people I realized they had the same issue with the same place. Sorry for the long post but I felt it was my duty to warn others.

Wash and fold was great $2 a pound not too bad and have even washed whole bolts of fabric for me :$read more

I sent in an honest review and would not ever lie about an experience to hurt a business. I was…read morevery unhappy with the service they provided. The owner responded to my review as if I were lying about it. It seems a company that has been in business as long as them would know how to press pleats properly so they are neat and lay flat. My dress came back not done properly and very messy twice.

Ruined my husband jersey then have the audacity to try and give him a lesson on cleaning jerseys I…read morewouldn't trust my items here at all didn't even offer a refund spoke with Kevin the manager bad business just so you know they just throw your jerseys in the washer you can do that at home the jersey was wore twice just wanted it refreshed and it was totally damaged

Have been using them in the past until the shrunk every single pair of my boyfriends suit pants…read more Not great customer service or quality control if you ask me and they NEVER take accountability for mistakes made.

I've been coming here for a long time whenever I either have large loads that I can't do at home or…read morewhen one of my own machines are broken. Classic City is more convenient than the competition, especially when you have to take the bus or walk (a $5 van may have been suggested at one point). Located in the former Swanson Dry Cleaners (yes, I'm that old, mind), yet that service is still available here today and done through a third-party, along with alterations. Staff member always on site (even at nights). However, unlike most other laundrettes, Classic City is still cash only, yet there's an ATM at the ready, and you can even get a bottle of laundry detergent, fabric softener or bleach for a few dollars to save a trip since the vending machine ones only go so far. Also, a number of washing machines and dryers have been out of order for a period, yet it depends on the time of day or week as to how busy it could be. A mainstay local business right in the heart of Eastwood. When I can, I'll bring in some larger loads in building site bin bags, knowing there's a place close to home that's value for money for my washing needs.

My apartment's laundry machine has been broken, so I found myself in need of a laundromat. It's…read morebeen a few years since I've needed to use one, but the machine prices here seemed pretty on point from what I remember when I was a laundromat regular. I like that this location is staffed during daytime hours (they have laundry services as well as self-serve machines) because when my search started I first stumbled across a review or two of other laundromats in the city where people had reported clothes thefts, and I got spooked. The staff seemed nice (one attendant held the door for me when I entered with my basket, which I was grateful for.) I went early in the morning on a Friday, and there were lots of free machines. I felt secure leaving my load and running around to do errands while my cycles ran. Of course, I'm hoping our building's machine gets fixed soon as that would be the most ideal, but this laundromat is not a bad alternative.

It's wonderful to have a reliable dry cleaners close bye. I can always rely on them to do a…read moreprofessional job. I go here for all of my dry cleaning and clothing repair needs

DO NOT COME HERE! THEY LOST MY WEDDING DRESS AND I HAD TO FIND IT!!!!…read more If I could give zero stars I would. I dropped off 2 dresses a couple weeks ago, with 1 being a wedding gown and the other a nice reception dress. I asked for the reception dress to be dry cleaned and the wedding gown to be boxed. A 15 year old girl helped us who was brand new and seemed to know absolutely nothing. When she asked me about how I'd like my wedding dress to be cleaned, I told her I wanted it to be boxed and preserved. She never told me anything about pre-paying, how long it would take, or if I had to pick it up or be delivered to me. A couple days later, I get a call from Fibiso asking for my credit card info to pay for the boxed wedding gown. The lady on the phone just informed me at the time that I had to pre-pay for this service and did not apologize for not letting me know before hand. Later that week, I went to go pick up my new dresses and there is only 1 dress (my reception dress) ready. When I asked where my wedding gown was, the lady looked in her computer, couldn't find it, then asked if I had it boxed and preserved. I said yes, and she said, "Oh call my boss tomorrow, she will know where it is." Not only is that ridiculously unprofessional, but YOU GUYS SCREWED UP , so why in the world am I calling your boss to find my dress? I called the boss, the next morning who then told me to call their headquarters to verify if they got my dress. AGAIN WHY AM I CALLING YOUR BOSS TO FIND MY DRESS. Nonetheless, because of my own labor, I found my wedding dress that they lost initially. None of the salesladies apologized for misplacing my dressing nor initiated calling their own bosses to figure out where my dress was. I do not blame the 15 year old for helping us, but if she is brand new, she should not be working the front desk alone if she does not know what she is doing. This goes for any job. THE UNPROFESSIONALISM THIS BUSINESS HAS IS ATROCIOUS!

Big, clean laundromat. Seems like they're 24 hours, which is very convenient, I imagine especially…read moreif you work nights or want to do laundry in less traditional hours. I came around 7am on a Sunday, and there were a handful of others already doing their loads. I imagine during peak hours it gets very crowded. Good location right off Erie Blvd, and you could probably run errands in between cycles. Parking lot is a little narrow but plenty of spots. There were some benches outside which was a nice touch, especially on a day with gorgeous weather! I do have to say that seating seemed pretty limited inside, so that would be a downside if you planned to hang out long. There are a ton of washers and dryers. Loved that the washers took cards, as I was running low on quarters and cash. Dryers do still require quarters, however. Machines are big. There are some vending machines, and crane/arcade machines, and I even spotted a community book shelf, so it looks like they care about making folks comfortable. I did feel like for the size of the laundromat and the number of machines, there was limited folding table space and they could probably use more metal carts. However, if you need somewhere to wash your clothes, this is a really solid option. I hope that someday soon I'll have the option to do laundry in my own building again, but until that happens I'll add this place to my rotation.

The attendant/cleaner was hostile with me. I didn't provoke him nor did I reciprocate his…read morehostility. l would wear dirty clothes before going back here. I just don't understand why someone would behave like that towards someone. Bizarre and mildly disturbing

My items were cleaned beautifully and on time. And the prices are reasonable. I definitely will…read moreuse Ritter's cleaners in the future.

They appeared on Yelp, my 1st time i tried this place. Seemed like a family owned business. There's…read moreno harm in trying but i was over the moon when i got bck my 5 coats, seriously. They have extremely good service, greet you w/ a smile and explain how the cleaning works, reasonable price, really takes good care of your clothes, a very decent looking shop so clean and smells good. Thank you "Ritters", it won't be my 1st time anymore. Try it for yourself, you won't regret.

When I loaded my first $5.00 machine the card reader didn't work I asked for help but NOBODY out of…read more3 people spoke English so I moved. then I put a load in $3.00 machine and It didn't register the quarters I put in . I asked for help from an old white guy that replaced the other workers. He started yelling and swearing at me telling me he wasn't signed in and I'd have to wait. I waited a little while and asked how long I'll have to wait. He started swearing at me again, telling me he wasn't going to,"Take any Bull Shit from You" and told me"It would be an hour or longer" I don"t remember what else he called, but it wasn't nice. I may be disabled but it doesn't mean you get to yell at me and call me names. I told him "Give me my money back from the machine and I'll leave." in a rather firm tone. He wasn't expecting me to talk back because of my condition. He came out to the machine looked at it pushed the coin return,which I had tried and it didn't work, he called me a liar that I hadn't put any quarters in so I put in another one and it didn't register for a total of 5. I got my 5 quarters back from him.So the first 2 machines were not working properly. A total of 3 machines went out of order while I was there If you go there don't ask for help unless you speak Spanish, (although they tried to help the best they could), or want to get sworn at. Also don't us a credit or debit card, it may not work at least not for me. Just get quarters. Place was clean.

From the owner: Modern, clean, and affordable self-service laundromat open 24 hours. Our facility has plenty of…read morelarge capacity washers and dryers so you can get a lot of laundry done fast. With flexible payment options, our washers and dryers accept credit, debit, Apple Pay and Google Pay, as well as traditional quarters. Our amenities include snack and soda machines, games, and an ATM as well as plenty of parking. Save time and money and bring your clothes to Colonial Laundromat in East Syracuse.