Jess was more than helpful throughout the entire process. Although I live in sky canyon. I decided…read moreto make the trip to wild wood because they seemed like the best fit for me and my cat. Place is beyond professional and comforting especially with Jess's customer service! very welcoming, helpful, and willing to explain everything as we needed... This place offers a wide variety of beautiful urns for you to choose from. Compared to other places that do not do that. Other places only other a few tiny basic boxes or card board tubes... they even show you the room and let you choose from the selection which I thought was very nice given such a hard situation. Sometimes its nice to have a little bit more control over how our loved ones come back to us. The way they do paw prints and nose prints is just much prettier and more thoughtful than other places as well.... I highly recommend coming here as its also veteran owned.. Thank you wild wood for being so kind..

the 2 ladies there were so thoughtful and worked around me bringing my little baby chinchilla in…read more the packaging she came in was so pretty and i love that she gave me extra paw prints. i also loved that they gave me more of her fur and some of the fur off her tail in a small little container separate from the tuft next to her print. thank you for making my little one's passing easier to deal with. presentation was beautiful

We have sadly had to use their services 3 times in the past 9 months....the folks here GENUINELY…read moreseem to care!! Putting a pet down is one of the hardest things a person can do...fair pricing, wonderful people...can't say much more!!

I hesitated on a single star, but then realized that these are peoples family members!!!! In June…read more2021 I was running a few minutes behind on PICKING up Bailey (the deceased/ashes). I lived in summerlin and had encountered some traffic.... I called and let them know I was running a few minutes behind and the OWNER rudely told me to come back tomorrow. I had to beg for him to stay open 5 minutes after! Upon arrival a gentleman walks in the same time as me with his deceased pet. Instead of just simply giving me (the deceased) Bailey back to me ....I had to awkwardly wait over 25 minutes while every detail was explained. I like to think that someone who has owned a business for 20 years would understand the common knowledge of prioritization. Did you tell the man you were closed? Had he called.... Nope.... Yet I called and was rudely told to hurry up! I would never tell someone to hurry up and as soon as they walk through the door wait on another UNEXPECTED guest for 20 minutes. But they already had my money and they knew I wasn't going to leave so YES.... I think that was very DISTASTEFUL.....Now fast forward to April 17, 2026. I go to pick up my buddy Benson (deceased/ashes) and again it's over a 15 minute wait... but get this.... THEY CANT FIND HIM!!! By this time I'm nauseous and step outside to get some air and sit in my car for a second ..... what I see next is APPALLING!!! A man driving the '"Compassionate Pet Cremation" van open up the back hatch and takes blue bags (one would assume of the deceased) and throws them on top of a barrel/table in the back. Mind you it's 75/80 degrees out..... they charge $140 for them to come and get your loved ones and throw them in TRASH BAGS!!! I go back inside and they tell me they had him under the wrong name and they were sorry. I the ask if they do military discount and they say yes 20% yet never offered to adjust my purchase amount ;/ One times a fluke Two times is a NO GO for me May wanna take "Compassion" out of your business name! Also listed my dog as 25 years old on the certificate :/ he was 15 I'll post that when I get a picture! And don't place your shortcomings on your employees! This was done by THE OWNER and it appears that every negative review posted on here has some drawn out explanation instead of "I'm sorry" or "How can we do better" You just don't care. ADMIT IT Once again it's definitely UNCOMPASSION PET CRATION

Miss Tarla unfortunately did two cremations for me and my bestfriend within a two month span. I am…read moreso thankful to have met her right before I lost my beautiful puppy of 18 years. She was our first call because we knew she would take care of my little girl. She dropped her off with so many different keepsakes and then of course my little girl was placed in this beautiful box. She hand delivered her to us which made the process so smooth. We thank you again! Note the heart rock was given by a friend but everything else was from Miss Tarla.

The most professional and kindest in the world. Especially when in a dire situation and not able to…read morethink right. She was there so cooperative and understanding. She took care of everything while I was in shock. Very professional without a doubt. Thank you thru my hard time.

This place was so great with taking care of my sweet baby girl Pebbles. I appreciate the honesty…read moreand taking the time to explain the process so I was assured that my sweet girl's remains were taken care of professionally and with care. There is a decent variety of keepsakes to choose from, and prices are fair. This place doesn't take advantage of loss and truly delivers a great service. I cannot thank you enough.

I cannot recommend My Beloved Pet Crematory more. My in-laws dog passed the day after thanksgiving…read morethis last year and we tried calling EVERYWHERE. Everything was closed for Black Friday. Emergency vet lines told us to call crematories. None would answer. Some of the places we called even had robots/AI working their automated phone systems for them. Not a single one ever called us back. I was calling everywhere local for my in-laws, and I just needed to talk to a person that could help. My Beloved Pet Crematory answered on the first call. He offered pickup. We were already driving all over town to the local emergency vets & funeral homes that all said they were open online but when we arrived to each one, we found closed hours taped to the doors/windows. So we asked if we could meet him at his storefront instead. He was able to meet us there in less than 10 minutes. He dropped everything to be there for my family. He did not rush us, gave us time to say goodbyes, and was so compassionate during our time of loss. He handled their baby with care when it was time to let him go ‍ if I still am in the havasu area when it's time to make the call for my own dogs, I will not even consider calling anyone else. Months later, I am still overcome by my gratitude for the level of service and compassion he had for us when no one else was even available to answer the phone.

I don't really want to write this review, but I feel it's my last resource and opportunity to call…read moresomeone's attention at the funeral home. My adopted son passed away at the end of July 2024. Lietz-Fraze Funeral Home & Crematory handled the cremation. They were really nice and empathetic. I have no complaints about their customer service. Until we received the death certificate. On the death certificate, it was my son's biological parents who were listed as his parents, even though I had provided the funeral home with his birth certificate with our names on it, and the Courts paperwork making us as his adoptive parents. I called the funeral home several times, I left messages, I left voice mail messages, and I sent emails with copies of (again) the birth certificate and the adoption order signed by the judge. I even called Vital Records in Arizona to inquire whether I could request a change in the information. Their Office informed me that "only" the funeral home could make the changes by amending certain worksheet. It has been almost 16 months now since the passing of my son, and I am still waiting to receive a single communication from the funeral home. Needless to say that I have not received an amended death certificate, either. I hope that this review will be seen by someone at the funeral home, other than the director with whom I was communicating during all this time. Thank you for your attention to this matter.

Very kind One of my beloved spaniels passed away suddenly. We wanted him cremated. They came right…read moreout and took care of all the arrangements. Very kind people. I highly recommend!

Amazing service and very compassionate people. Going through the lost of our little one they were…read morea helping hand and provided exceptional service.

Very great service! And great costumer service! I will definitely recommend this place to my…read morefriends and family. I was helped by Mario and I think Elizabeth. Very nice people. The turn around time to have my babygirl back home was about 2 weeks in a half.

I highly recommend Brian of Precious Pets Animal Services now located at 4800 W. Dewey Ave. #A Las…read moreVegas Nevada 89118. The new location is easy to locate along side a large animal clinic. Brian has big heart and is truly compassionate which put my husband and me immediately at ease. From the first call, drop off of our beloved pet, and finally the pick up, Brian was easily available through out the whole process. Reasonably priced with a beautiful final product you will not be disappointed. We truly recommend using a VEG (Veterinarian Emergency Group) for euthanasia then bringing your pet to Brian for cremation. I guarantee you will be pleased.

Extremely caring & professional. Arrived quickly. Pricing is very fair. Made a difficult decision…read moreand day easier...would absolutely recommend and use again.

Everything went smooth and professionally. Highly recommended. She even handled the…read moretransportation.

I'm so happy to have found Serene Waters. It's a family run business and everyone was wonderful and…read morekind. Tami was very accommodating and caring. The process that they use to cremate is so much better with the aquamation, which is much more natural, rather than the standard burning process. It's actually how I want to be cremated!! I highly recommend them!! Thank you Tami and family for taking great care of Gia.

Awesome, caring, great service. Very prompt and helpful. We were able to choose/pick a great…read moreremembrance package for our beautiful Bella. Thank you Cosa Bella

We lost our baby Nala 2/11/26 Martha was amazing I called her 5:15am she was at my house by 5:45…read more Walked straight into my home and gave me the biggest hug. She talked to Nala calling her beautiful the whole time. After she got loaded into the car we got to say one more good bye. Turn around time was less then 2 weeks. Martha was wonderful to me and my family. I truly appreciate you Martha. Thank you for being so gentle during this difficult time.