I strongly suggest you not to use this cleaner find an professional and reliable place to take your…read moreclothes. My brother went to pickup his clothes yesterday and they lost 2 of his garments. He paid when dropped off and they had the nerve not to refund the money paid or proposed to pay the items lost. Called the owner of the franchise and he was very rude and wouldn't even talk about the matter. Tried calling him several times and the calls went unanswered. We will be taken the nessary steps to get this resolved. My brother is a veteran and senior. I had him send me over the attached receipt and note. Mr Greg Snowden I hope we can get this resolved I know he lefted his information with your staff and on your phone. Please resolved ASAP. How can your establishment lose customers clothed and you don't give an apology nor offer to paid for their lost

Value, yes Service, no…read moreIf they would just post their actual hours this would be a great business

Great work... Alterations turnaround time exceeded my expectations. Thanks for always providing…read morestellar service.

I have been using Joy Cleaners for well over 15 years. The team is kind, courteous and…read moreprofessional. They provide great service and take good care of their customers.

I have used Value cleaners for quite some time. They have always done an excellent job. Recently…read moreI took in an expensive dress to be cleaned. I had it cleaned there once before with no issues, it came back great. This time however, the dress was completely ruined. Needless to say I was very upset, as well as the girl at the counter who said she would notify the owner of the situation immediately. The owner, Vernetta Jones called me back right away. She was apologetic, and it was obvious she felt terrible about what had happened. She took full responsibility for the mistake and offered a reimbursement for the dress without hesitation. It was a 200.00 dress. She turned it in as a claim, and the amount offered for reimbursement was less than the cost of the dress, due to the fact her insurance company figures in depreciation. Vernetta instead wrote me a personal check for the full amount of the dress. This is why I am giving Value Cleaners a five star rating. Although it is very upsetting when something important to you gets ruined, everyone makes mistakes. What matters is how the business owner handles the situation when these things happen. In this day in age there are few businesses to actually stand behind their services, and care about customer satisfaction. You really don't know how good a business is until a mistake does occur. I choose to support businesses whose owners are honest and have the integrity to rectify a situation that puts the customer first. I will continue to use Value Cleaners, and highly recommend them because Vernetta Jones is one of those people.

Dropped off a pair of pants 8/18/17. They demand prepayment, so I paid in full. They were promised…read moreback by 8/21/17. Went to get them once a week for the next 4 weeks & every excuse was given to me......"my driver forgot them, it's a holiday week, we just don't know where they are, what to you expect us to do?" Each time I went in to pick up the pants, the place was empty. I would have to yell or make lots of noise through the place so that the employee "zoraida" the female employee (glasses & multicolored long hair) Could come in off the back stoop where she smokes. The place is dirty, moldy looking and smells like smoke. The owner Vernetta Jones ignored my calls for assistance regarding the matter until I mentioned the pd & BBB in my message. She finally admitted that she lost the pants & said she would write a refund check. Promised the check would " be there this morning". Went to pick up check this morning and "zoraida" said she had no idea what I was talking about. She called the owner, Vernetta Jones, who then began to yell & scream profanity at the employeee, (I could hear her through the phone). The owner then hung up on zoraida(employee). At that point the employee stated that there was nothing she could do and stated that she had a lot of things to do and for me to leave! Don't go! Save yourself the time, money and trouble.

open 24 hours. cameras everywhere and kept super clean great I can drop in anytime to take care of…read moremy laundry

Never had an issue with this dry cleaner, and our family has been using them for years. They are…read moreconsistent, reliable, and provide rather quick service.

This is the only place I take my suits they do an imaculate job at a reasonable price…read more Hours Monday - Friday 7:00a.m. - 7:00p.m.

A great place to get your clothes dry clean. I've been coming here for over 7 years and I haven't…read morehad an issue. The owner is super friendly. Please support your local business.

My husband looses stuff - stuff like coat buttons. Thankfully, designers understand that there are…read morepeople like him and add extra buttons for convenience. I'm no seamstress, so when my husband lost almost ALL buttons on his coat, we took it here for mending. They did a great job and it wasn't too expensive either. I'll be back soon to get a few of my coats cleaned for winter along with my daughters favorite skirt that has a giant rip - I'll be sure to report back on the quality of these services.

Me & my girl got some clothes drycleaned there but they didnt come out too good, (stains still…read moreshowed) so we went back there to show them. I never seen such rude customer service. Idk how we kept our cools b/c the old blonde lady there has a awful attitude. She got enraged like the Hulk when we tried to express our dissatisfaction with the service. She finally caved in and said she'll redo them "free of charge." Well fam, if you did them correctly the first time, we wouldnt be here. So we go back to pick up our clothes days later, and the same lady was there. She basically threw the clothes at me, which were returned to us completely wrinkled & dirty. I know she did this to spite us. NEVER GOING BACK

I'm not typically one to write reviews...especially negative ones, however, I have contacted NUVO…read morefirst through their FB messenger page two weeks ago, and then again last week on their personal "contact us" page with no response indicating to me that they just don't care. Therefore, anyone considering having Lynn complete alterations, be forewarned!! -- I took my daughter's prom dress into her a month before prom. We went through everything she wanted/needed to have done and was quoted $200, and then reduced to $170 before we left when I about fell over at the price. We were told to come back 4 days before prom for her final fitting, which we did, only to find that the ONLY thing "done" was that she (had only) started creating the corset back. The hem was not done, nor were the sleeves even touched yet. When I asked about the sleeves (which were to be removed to make it a strapless dress), Lynn said, "oh, you still want that?" YES we still want(ed) that...it was one of the MAIN things my daughter wanted to make the dress look "right" on her. I had to send my daughter by herself to pick up her dress the day before prom since I had to work with cash for payment. I about fell over dead when she text me the invoice for a total of $235!!! I immediately called asking to at least honor the original quote of $200 since that's the amount of cash I sent with her. Lynn did reduce it (to which I'm AM grateful) but let me tell you, the work provided was NOT worth $200! Her hem was just tacked in a few places going around the bottom, there was no bustle done for her train (and therefore proceeded to get stepped on all night long of course), the sleeves were "done" but just so they barely resembled what we requested and lastly, the corset was created BUT didn't even match up on both sides!! She had 7 loops on one side and only 6 on the other (refer to pictures on the google review I submitted). Thankfully(!) I could hide it well enough with the bow that no one else knew but me and my daughter. It became clear to me afterwards that she obviously took on too many jobs and couldn't complete them properly--at least not ours. I work in the bridal industry and have, in the past, recommended Lynn to my brides for alterations. Unfortunately, after this experience, I will never send any of my brides to her. I don't want to have any association in the event that a bride's dress hasn't done as it should be.

Their seamstress is a crook . Please do not patronize. Terrible Service. Cheaper just to drive…read moreit into Chicago .

Went here because it was more convenient to the errands i was going to tun today or so i thought …read more They're at least a dollar more on each machine . So into a big machine ( 7 bucks !) go My clothes . I choose delicate wash . My first clue this wasnt going to be good was the light for " quick wash " lights up . Then an 11 minute timer . I just paid seven bucks for a wash i didn't even want not to mention there's no way my clothes are going to be clean in a quick wash . I try to explain this to the attendant who insists im going to get the wash i paid for . When the worker yells you @ im not the one who programs the machine snd I'm not trying to yell at you ( my response well Yes you really are ) anyway not much i can do My clothes are in the washer ... i also drop Off a blouse for dry cleaning and was trying to show where a stain was and was told ok so its a stain in a very mocking loud voice .., ok walk away ... so the washing machine is running , running , hey its been stuck on two minutes for a while .., lady assures me no Problem it happens .., again i just walk away . So ten minutes later she comes out to my car waving a ten dollar bill . She had taken it upon herself to move my clothes from the washer they were in to two regular washers to spin . ??! Great ! Not what i ensued for my clothes as i had two brand new crocheted baby blankets . I ask well are my clothes clean ? Ahe assures me that my clothes have gone through a full cycle Anyway i go in the laundry mat my clothes are now soaking wet . Like i can still wring water out .., she insists theyll dry . I put the clothes on four dryers , one hot , one medium one low and one delicate . I spend seven bucks and a lot more time just getting the clothes dry , so the ten bucks she returned did no good because i almost spent that much drying on top of the seven for the washer. A trip to starbucks and the local pizzeria for a slice ; come back to still wet clothes . More quarters .,, take clothes out .., these clothes look and smell no better than they did when i put them in the washer . If thats what a full cycle there does , save your money and time . I threw away two shirts and the blankets shrunk .

Exceptionally clean, tons of machines, and prices are reasonable! There is an attendant on duty…read moremost daytime hours plus open 24 hours!?!?! awesome