Had a repair done here. New bumper and a fender fix. picked up when it was raining so I was unable to see the repair clearly. Over the weekend I was able to see that the fender wasn't buffed properly and the bumper color was off. I stopped by and expressed my concerns. We scheduled a time for me to come back and while the fender was finished, they said the bumper mismatch is a normal thing and they can only remedy it by charging another $6-700 to blend in the opposing fender. So basically, too bad so sad. I wasn't told this prior to the repair and it wasn't offered. I gave them 2 chances to resolve this and this is now my only recourse. They weren't the cheapest quote and had high hopes from the reviews here. Not happy that I had to bring it back to finish buffing the fender and I have to live with a poor paint match. Attention to detail is lacking. read more

Rainbow Collision Center - Body Shops Near Me - Volo, Illinois

My daughter got in to an accident and pretty much needed the front end repaired. Rainbows estimate was reasonable, they fixed the car in a reasonable amount of time, and even cleaned up a couple of areas that they didn't even charge us for. Will definitely take my car back here again. Thank you. read more

Had bodywork done by them. They did a phenomenal job with good customer service. Looks like nothing happened. Great work.

No words but great!!!!!! Awesome, Awesome, Awesome ..... Chris and Carrie Rock... They care about their customers and do amazing work on the cars.....I was a toughie but they handled it well....Kudos and high five to you all :) read more

**CON ARTIST ALERT** Really quite surprised with all the high reviews on this establishment. Probably shill reviews from the owners friends because my experience with Rainbow Collision was abhorrent. We dropped off a 2019 motorhome for an estimate to repair some light damage. Imagine how surprised we were when the estimate came back that was four times higher than the next highest estimate we received. Naturally, we would not proceed with allowing Rainbow to perform the repairs since their estimate was so ridiculous. What happened next is probably the most shocking part of the experience -- They insisted we pay $1,000 in certified funds in order to get our vehicle back. No approval to begin work was ever given, no work order ever signed, no authorization for anything other than to provide an estimate was ever given, but if we wanted our vehicle back, $1000 in certified funds was required. Suffice to say, we issued them a check and moved our coach to a reputable body shop who will be conducting the repairs. As for Rainbow, they earned a new case with the Illinois Attorney General which will be filed tomorrow. If you are thinking about taking your business to these people, think long and hard about that decision. I am happy to supply anyone who messages me with photos of the repairs we requested, a copy of their outrageous estimate and extortion-like invoice we were required to pay in order to get our RV out of hock. You have been warned. read more

Best experience with Rainbow Collision Center. This team is excellent. Immediate quote, service within a week, no additional costs and car looks better than when I bought it. You won't be disappointed. read more

They did a great job and they have great customer service. The car looked brand new when it was done.

Rick, Chris and team did a fantastic collision repair on my 2018 Jeep JLU Sport wrangler. Damage was severe from a full speed rear end while I was stopped. Rainbow Collision helped me schedule my repair, kept me up to date and did a fantastic job. The quality and craftsmanship was top notch. I decided to take my 2011 Honda CRZ for body work and Chris, Rick and team did another great job. Very happy with both jobs! Any future work and I will use Rainbow Collision for sure. read more

Chris did an outstanding job and runs a great body shop. He was up front and very professional with me throughout the whole process. The car came back looking excellent. read more

Chris and Rick were awesome job on my sons Mustang. Chris walked me through the process and and they always took my calls and answered my questions. I would highly recommend them! Bill S. read more

I've had work done on two of my cars at this place, both times the work was done professionally and quickly, at a fair price. Rainbow collision is my go to place when I need any kind of bodywork type repairs done to one of my vehicles. read more

I had work done here before about 10 years ago and they did a great job. But recently I had some front end damage to my baby my 2012 lincoln mkz and let me tell you these guys at rainbow did a outstanding job. All gaps on the hood and quarter panels all line up and all the paint matches to the original. cant even tell I had work done. THANKS Rainbow read more

I've had repairs done in the past with them and they did an exceptional job. I rear ended someone today and immediately brought my brand new suv here to get an estimate. He examined the engine and noticed my radiator was leaking fluid and told me not to drive it. Last minute trying to get the insurance to get me in a rental was a nightmare because enterprise had no vehicles. They offered to take me and my two kids home so I wasn't left stranded at the repair shop. They went above and beyond and even offered snacks to my kids while we waited. They're always welcoming and helpful through the whole process. read more

They do use OEM parts , but costumer service sucks! Took over 2 weeks for my repair and I had to keep calling to ask what is going on. I was told my car will be done Friday , then it turned into Monday and now wendsday.. each time I had to call! Finally we were told car was finished , when we arrived they were not finished and they didn't even have my car , they sent it to someone else!! They should just stick to painting cars because this is crazy! Take my advice and just take your cars to a shop that can do all their own repairs them selfs . They claim to be micanics and can't even do ball joints or A arms .. I'm not a micanic and even I can do that read more