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    Rainbow Hawaii Muumuu Factory

    3.8 (12 reviews)
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    Updated 3 months ago

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    Yellow dress back no damage after 1 washing_photo taken 02-09-19

    On 2/7/19 I purchased a beautiful long yellow muumuu (Hawaiian dress) from Rainbow Hawaii store on Maunakea Street. Plumerias and leaves were printed on it with white ink. It was highly starched. I washed it once to get the starch out. After drying, I noticed that the white ink on the front of the muu had disappeared in longitudinal panel patterns and the printing on the back of the muu was fine (see photos). I went back to the store on 2/9/19 requesting the woman clerk several times to see the store owner. She finally gave me his card with his phone number. I called him, telling him of the problem and requested a refund. He claimed and kept insisting that I had used Clorox, and I repeatedly told him that I did not. He said to come back on Monday when he would be at the store. I returned on 2/11/19 with my son. He argued with us, again saying that I should not use Clorox. Again, I told him that I do not use Clorox on my laundry. He refused a refund, pointing to the cash register sign saying "No Refunds, Exchange ONLY", and offered me the $45.00 purple muu that he remembered I had liked but did not purchase. That purple muu had a similar type of white ink imprint and I refused his offer. I had bought this yellow muumuu for $62.00. He told us to call the manufacturer, Trans-Pacific Textiles, Ltd, and to sue them, not him. Surprised at his suggestion, and trying to calm him down, we explained that we were not wanting to sue anyone, just wanting to have them stop selling these inferior quality muu to customers. He said that in his 20 years of business, I am the first and only complaint like this. At that point, he called Trans-Pacific Textiles, and explained my complaint to her, not letting her speak either. He will not refund. We left his store. The label indicates "machine-wash cold-warm". Poly-cotton muumuu are everyday clothing that most locals throw in to their washer and dryer. I am now pursuing refund via my credit card company. Desired Resolution Description (sent to BBB): Communicate to the business owner to uphold quality control of the products he sells to his customers. Intimidation that Im the only complainer in 20 years, and assumptions that I use Clorox in my laundry is not true nor acceptable, and offering a cheaper product exchange of what seems to be the same inferior quality ink in question is inequitable. His prices are inexpensive and enticing, but Mr. Kwong Hoi Chengs business dealings are not pono (right).

    Can be on or off the shoulder muumuu. My hula group loved it!

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    5 months ago

    I always find the hairpieces and gifts I am looking for here and the owner or manager is very kind.

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    Pink Box Ala Moana

    Pink Box Ala Moana

    4.4
    (79 reviews)
    1.9 mi
    $$

    One of our favorite shops at Ala Moana for all the kpop finds! My girls love spending their time…read moreand hard-earned money in here on posters, stickers and all the good finds.

    This review is based solely on my experience with the staff during my visit today…read more I've shopped at Pink Box multiple times in the past and have never had any issues, which is why this experience was disappointing. My mom and I stopped in because she was looking for earrings. She had mentioned before that Pink Box has cute selections at reasonable prices, so we decided to browse. While she was looking at earrings and pointing out styles she liked, I was helping her look through them. For context, I don't even wear earrings since I have large gauges, so I wasn't shopping for myself in that section. Afterward, I moved over to the claw clips and was looking through some butterfly clips to see if they came in matching colors. A sales associate approached us and asked if we needed help. We politely said no thank you and continued browsing. What made us uncomfortable was that after that interaction, the employee remained very close to us and appeared to be watching us the entire time. When we moved to a different area, she followed. Whether intentional or not, it felt as though we were being monitored because she suspected we might steal something. My mom and I both noticed it, and it made the shopping experience uncomfortable. We are paying customers who have visited this store before and have never given anyone a reason to be suspicious of us. I understand that retail employees have a job to do, but there is a difference between being attentive and making customers feel like they're under surveillance. Unfortunately, because of that experience, we didn't feel welcome during our visit.

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    Ginger13

    Ginger13

    4.9
    (43 reviews)
    0.1 mi
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    Ginger13 is a must stop shop if you're in Honolulu! Cindy's curated her shop in such a way that you…read morefeel instantly welcomed, curious and at home. Over the years I've enjoyed the variety of plants she has available with earthy ceramic pots, natural fragrance items, home decor, crystals and handmade jewelry. Every time I wear earrings she's made I get the best compliments. Each set is one of a kind and unique. The Ginger13 oasis is located in Marks Garage on Pauahi Street. I recommend parking in the open lot off Nuuanu and Beretania or the underground municipal parking lot just past Nuuanu on Beretania. It's safe and close to the variety of local shops in the area. SUPPORT LOCAL

    A graphic circulating on Instagram this holiday season really stuck with me. It highlighted how…read morepowerful shopping small can be. If each person spent $ at a small business instead of a big online retailer, imagine how much money would be reinvested into our local economy. I took that message to heart. I've been frequenting Ginger13 for years, and supporting Cindy is always a joy. She creates truly one of a kind pieces, and her aloha spirit shines through in everything she does. You don't just shop here. You feel welcomed and inspired. I spent nearly two hours in the store just days before Christmas, and narrowing down my choices was nearly impossible. Every corner is filled with beautiful, thoughtfully curated items, all at incredibly reasonable prices. On top of that, Cindy offers exceptional customer service. If anything ever happens to your unique piece, you are in the best hands. Make a day of it and stop by Mille Fête as well to support another amazing local woman entrepreneur who is absolutely crushing it. Treat yourself to stunning home goods and jewelry at Ginger13, then reward yourself with something sweet from this phenomenal bakery. Thank you, Cindy and Mindy. Wishing you a prosperous and abundant Year of the Tiger.

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    Ya FangShi Fashion

    Ya FangShi Fashion

    5.0
    (1 review)
    0.1 mi

    Shopping in Chinatown, Honolulu, Hawaii…read more.. My mom was on the hunt for Year of the Dragon shirts for my sister in Colorado, my nephew, and my nieces. We went to Walmart, Don Quijote, Dillingham Shirt Outlet, and Maunakea Street in Chinatown. She found shirts at Jessica's Jewelryand Gifts, but she didn't get a shirt for my nephew's girlfriend. In a panic, mom called me to go back to Jessica's. They were sold out. Only XL gray shirts were left. I entered Maunakea Marketplace, where I had dropped her off the other day, but she didn't walk far enough in... to get to YaFangShi Fashion. On the day before Lunar New Year, I saw many shirts of various colors and different designs hanging outside a shop! Inside, the clothes were neatly folded, and the dresses were hanging for better viewing. OMG... It was like t-shirt heaven! The shop was called YaFangShi Fashion. The friendly owner introduced herself and said that her name was Lian and that she's been here for 24 years! I had passed by often... and even bought a lavender-colored Cony umbrella, but didn't know the name of the shop. Looking around, Lian even had dresses, tops, jackets, footwear, accessories, and pants! I got a navy blue, medium-sized Year of the Dragon shirt for my nephew's girlfriend and gave it to mom to give to her on Lunar New Year. Everyone was happy! Yay! Happy Lunar New Year of the Wood Dragon!

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    This design was at a different shop
    This design was at a different shop
    Entrance is in-between the merchandise
    Entrance is in-between the merchandise
    I saw this design at a shop on Maunakea Street

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    I saw this design at a shop on Maunakea Street

    Rainbow Hawaii Muumuu Factory - accessories - Updated July 2026

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