None of the staff here are equipped to handle large dog breeds. They were scared of my 80 lb…read moremastiff mix and did not want to find any other solutions to giving his shots. Instead, they made us buy pills to calm him down and reschedule (Which couldn't be done until 3 weeks later). The Vet Tech did not build any rapport with him and just tried to stick the thermometer in a place he did not like. If you want your pet to actually be treated like a pet, and not just a job that needs to be accomplished, you will not go here.

The service you receive here is directly dependent on the vet you get…read more I know by this time, I probably sound like the Goldilocks of veterinarians in Hartford County, but with three animals one who will be 15 this year a pet parent has to be picky. Unfortunately, this veterinary clinic like many other others, doesn't offer any type of wellness plans to help with payments like perhaps a senior plan for not only senior owners, but maybe senior pets would be helpful. Another thing that would be helpful is if you're going to prescribe a medication that has to be compounded that you're able to to give resources on the spot to the owner, not just let the owner go off trying to find a compounding pharmacy. Going through chewy is quite difficult because of the Veterinary clinic will not confirm with Chewy over the phone, you have to send the original written prescription to chewy. Can you imagine in this day and age not taking phone calls or texts or emails or something instead of using the USPS, what a ridiculous practice. My poor senior dog needs this medication and is coughing constantly, and this is what this veterinarian gave me? Nothing to help temporarily, but of course wanting to do all kinds of tests after stating "his heart murmur is at a grade3 now, no longer a one". I literally paid what I would pay for myself a Patient First, with x-rays labs and a work up. My daughter recently talked to somebody in Prague, whose cat had open heart surgery for $100, so as you can say healthcare is not only getting bad for us. We're not gonna be able to afford it for our animals either especially with clinics like this one that tend to prey on people, or at least that's how you feel as a senior. Never mind, trying to recoup your money for your overly done, newly decorated office, why not come up with some economic health plans for people in their pets that makes things more affordable that to me would be much more helpful.. especially knowing that you're the one that helped her renovate the office!!!! I'm praying my little buddy can hold out until I get the medication to see if that works but I, again, will be seeking another veterinarian office. But fear not, Harford County is loaded with them!

Took my Aussies there for. Summer shave,my boy is getting hind leg issues she was Aware of this!…read moreWent to pick up my 2 dogs my boy wasn't able to walk at all she had a kid help me out to my car,I got them home and had to have a neighbor carry him in for me, he stayed in same spot for over 24 hrs and drank 4 bowls of water straight down as soon as he was laid down, I finally sat with him and looked him over and he has cuts galore, on his stomach his elbows his groin his paw has a chunch missing and he is now scared to walk on my laminate floor as if he has been hurt on that type of floor in which she has at the salon, my girl has 3 cuts on her buty boy is a nervous wreck since I brought him back from that groomer

Excellent dog grooming ata reasonable price. Staff is great to humans and their furry kidsread more

Horrible experience first took them 2 weeks to even reach out. They do not except animals they…read morehaven't in a long time. The lady I spoke to was very rude not helpful tried to threaten me very thankful for I had her on recording to report her. Who the hell did she think she was I don't know. They offered no help no number nothing. I would never take an Animal to this place. Their customer service is TRASH. I will be turning them in also to the Better Business Bureau. All they do is adoption out and daycare. False advertisement at its finest.

awesome customer service ! spoke to faith on the phone a while back and they were so helpful and…read morekind. they let me know everything i needed to know about the adoption process here. they also redirected me as needed, made recommendations for my already existing pets, answered all my questions, and eased all my concerns. will definitely keep this place in mind as i look into expanding my (pet) family. they also let me know about upcoming events and their volunteer program. photos with santa sounds like the perfect thing!! i just love when i can tell people are passionate about their job/interests. thank you faith and luna's house!

When you have Ferrets you need a quick reacting Vet because they go downhill so fast. These folks…read moreare great. Have had 2 appointments after same day calls and our ferrets were treated and taken care of. I have seen about 3 other Vets with our ferrets and I like this one hands down the best yet.

Dr. Muse is a great guy and cares very much for the animals he treats. We brought our ferret, Ruby…read morefor a vaccine and she had a bad reaction to the vaccine and started dying right in front of us. Dr. Muse promptly gave her treatment while also keeping us calm. She was a little touch and go for a few minutes but after he treated her, she began to recover quickly and within 24 hours she was back to her old (bad) self. If it were not for the quick actions and caring heart of Dr. Muse, I don't think Ruby would have made it. For his trouble, he got a handful of ferret diarrhea. This vet office is pretty pricey, I will admit, but their service and heart is worth the price when you're taking care of your family. Thank you, Dr. Muse. Ruby thanks you as well. She feels bad about pooping on you but is grateful you helped her feel better. She wanted me to relay that next time, she won't be as hard on you!

I have been taking my Bostons to Puppy Love for about 10 years. Zack, the owner, is the ultimate…read moreDog Whisperer. He is so calm, which in turn, calms my dogs down. Chelsea is awesome too. I live 30 minutes away - they are totally worth the drive every month.

WARNING to Pet Owners…read more On August 11, 2025, I dropped off my dog Cooper here for a wash and blowout only. I told them he has a seizure history and asked them to take extra care. They agreed. When I picked him up, his snout was visibly swollen and had a raw spot. No one told me -- I discovered it myself and documented it in photos. That night, I was told "I think he banged it on the kennel." The next day, the groomer changed her story, hesitated when asked if she saw it, then claimed she did -- and still hadn't told me at pickup. I asked for the owner to call me last Friday. Today is Thursday -- still no call. No accountability. No concern. No care. This isn't just about one groomer -- it's about an owner who doesn't take responsibility for injuries or for following health-related instructions. My photos show his injury right after pickup and his normal appearance one day later -- proof it happened in their care. Take your dogs here at your own risk.

Today I took my Aussiedoodle to Pleasant Pet Resort in Nottingham PA. To be groomed. I told them…read morespecifically that I did NOT want a poodle cut and showed her the way I wanted it with picture #1. I said I believe this was a puppy cut. In a few minutes she came back out and said there was some matting on his check and underside and that she would have to cut that closer. I agreed but said I still wanted the rest of my dog to have a puppy cut... not a poodle cut. After a bit she came out with a dog that I did not even recognize as Teddy. Picture #2 shows his now Pom Pom ears and a Pom Pom head and and a fluffy tail. I said "I told you I did not want a poodle cut! She said she had told me she would have to do that...She did not say that. She said his chest and belly had some matting and she would have to cut that short. I said ok but leave the rest about an inch to inch and a half. I told her I was very upset. I sure she already knew that. I had already paid the $60 bill but she did not offer to cut the cost... just walked into the back.The other worker at the counter said nothing. I felt like crying on our way home. but I think I was too angry. I will not return to that center.

If I could give 10 stars I would. This is the 2nd time we've kenneled our dog. This was the best…read moreexperience he's ever had. We told the ladies about his anxiety and they not only had a separate place for special needs dogs they made him comfortable enough to even associate him with other dogs. They told us he actually made 2 friends. The first time was not here but at Applebrook Bed & Biscuit, and they asked us not to bring him back. They did not have the time to work him or with his anxiety. After they assured us they would.

I took my Frenchie to The Grooming Shop today to get his nails trimmed for his 9th birthday…read moretomorrow (Valentines Day). This was our first visit and I am so happy to have found this shop. I was apprehensive about how "Buddy" was going to respond, so I asked if I could accompany him during trimming so as to comfort him. The 2 ladies happily obliged, and I really appreciated it. They were loving, gentle, and was done in no time. This was the best experience we ever had anywhere. I will continue to bring Buddy again for his grooming needs. Thank you so much ladies!

Best groomer in the area. She's efficient and compassionate. My dogs love her - especially my…read morechihuahua who usually takes a long time to warm up to people.

We had an amazing experience with House of Hope! They are very thorough when placing their dogs…read morewhich I greatly appreciate! I would highly recommend this rescue to anyone!

A similar experience to other potential adopters, this rescue is a piece of work (substitute…read moreanother 4 letter word).  Saw a dog they had listed on Petfinder, the generalities matched well and contacted them and was told to fill out a lengthy application, then they'd get back to me in 2-3 weeks.  That seems fairly long, but we liked the dog.  An "adoption counselor" got back with us around 2 weeks, and during the interview revealed they selected a "pre-approved adopter" for the dog (which is still at time of writing listed as available on Petfinder to draw more applications).  What?  Why post the dog as available if they're going to select who to give him to out of their prior applicants?  These people are controlling, manipulative and abusive; wanting to control what you get, manipulating via bait & switch, and generally abusing by wasting your time and crushing your hopes. They insist on a meet & greet, which is only practical if you're in the area, and not a guarantee of compatibility long term with your existing dogs.  Once your all home, dynamics can change especially if the owner is not the leader of the pack.  We've adopted a number of dogs over the years, at least half were from out of state and flown or transported, and of the local adoptions only twice was there any meeting of the dogs prior to adopting. They won't work with another rescue in vetting your home, likely because they'd catch onto whatever racket they're running and report them to PACFA or applicable Maryland agency.  They won't work with adoption transport services though many excellent ones exist precisely to facilitate getting dogs to good homes that are far away.  They're too lazy to take a dog to an arranged transport at an airport even though the adopter is willing to pay all costs and donate extra for the time taken (which would then buy more necessities for the rescue). I'm sure this particular coven of witches thinks they're doing right by the dog, but they're turning off adopters by the score.  Deal with enough sham rescues like this in a row and you'll be going to PuppyMart breeders for a companion because some controlling crones won't let you adopt the dogs you want.