Brandy Melville on Lincoln Road isn't the easiest place to spot--but if you know, you know! Once…read moreyou find it, it feels like a hidden gem. They have adorable, trendy clothes for young adults--think shorts, tops, accessories, sweaters, sweatpants, and more--all at really reasonable prices. The atmosphere is fun and always feels festive, especially with the twinkling little lights that give the space such a cozy, cool vibe. Whether you're just browsing or looking for a specific outfit, it's always fun to see what they have in stock. Definitely worth a stop if you're shopping along Lincoln Road!

Cheap crap with American name on it. No mirrors no refund police just a lottery scam.read more

Don't ever work with Ping. Worse customer service ever. She sold me shoes, belt and sunglasses and…read morewouldn't answer my phone call after I needed to make a quick easy return. PING is the worse !!!!!! Chanel stay away !!!!!!!!! Horrible service

Didn't personally get the opportunity to be let down in person, but they managed to do it via long…read moredistance. I bought a pair of shoes online and had the money taken out of my account. I set up an account online to view the order status and it had stayed pending for a few days. Well today I received an email stating that there was a technical error and the shoes were sold out, despite the fact it let me buy them. All they offered for the inconvenience was a lousy 10% off coupon. Absolutely horrible experience and now I am left with a 10% off coupon to a store I will never do business with again and a wait of 3-5 days to receive my money back. Update: I still have not received my refund, and they are blaming my bank. Common thieves dressed up as an "upscale" "trendy" department store. I bet the Soho Scammer shops here, that's more their type of customer.

If you're looking for something quick and inexpensive you come here! Just wanted some beach or club…read morewear. Left with sandals that were 2 pairs for $20 and some beach cover ups. This location has a huge selection! But that is part of the problem. Such a huge selection that everything is jammed in! The aisles are ridiculously narrow. I'm pretty thin, but had to squeeze down most of them. And that stopped me from looking around and buying more. It was uncomfortable.

It was the best rainbow store!!! I though they were going to remodel it but it's still closed! I…read moretried the other rainbow stores and they have crap compared with what this one carried!

I love this Marshall's and I frequent this location during my lunch. Everything is neat, easy to…read morefind and more like therapy to shop. It's frustrating when things are on the floor or not in its proper place but that's why I decided to come here more often. It isn't the biggest location but I prefer quality over quantity. OIt is easy to get there by the Inner Loop Metro Mover and I always make sure to get off on the 1st street stop. Their babies and children's section is one of the best in Miami. So many options that are consistently restocked for each age group and very well priced. You can find sets for 4.99, 6.99 and up depending on the brand. Please note, Monday's and Fridays are the worst day to go because this is the day that the cruises are docked at the Port of Miami and the lines are super long!

I came to this Marshalls looking for one simple thing: **kitchen towels.** I found them--but…read moreapparently I had to survive the experience first. This location is **chaotically scary**. If you love the thrill of bargain hunting--rummaging through endless shelves, digging through racks, and searching for that one hidden gem--you may absolutely love it here. There *are* some cool finds, and the prices are pretty reasonable, especially in this economy. But the store itself? **Cluttered, messy, and not particularly clean.** I barely saw anyone working there. The one employee I did encounter was pushing an oversized cart straight down the aisle toward me, with basically nowhere for me to go. I literally had to jump out of the way. She tossed out a "sorry" without slowing down or stopping. It was almost comical...except it was also pretty rude. They had some fall/holiday décor and the usual assortment of random Marshalls finds. Nothing to run home and tell your mama about, but if you're willing to dig, you'll probably find something at a decent price. And considering I passed gas near the airport at **$5.99 a gallon**--and still saw $3.99 about a mile away--I can appreciate anywhere that still offers some everyday bargains. I understand why people shop here. **The prices work. The treasure hunt is real. But so is the chaos.** I left with my kitchen towels and absolutely nothing else. Maybe I'll try again early on a Sunday when nobody's around. Until then, **2 stars**. Based on what I saw today, unfortunately, this felt less like an off day and more like the normal experience at this location.

Yurilma was such a great help. She was very warm, welcoming and attentive. You can tell she loves…read moreher job and helping customers. I really enjoyed visiting this store, so many options.

Customer service was so aggressive and incoherent here it was embarrassing. THEY WILL follow you…read morearound the store the ENTIRE TIME you're shopping even after you tell them you're just browsing. Disrespectful and dismissive of paying customers. I put all my items back after being followed around this store while shopping. Why is an employee making unwanted contact with a customer 5+ times during a visit? Managers response was: "I don't know what to tell you." Look Kid, let me help you and your business get a clue: APOLOGIZE and train your staff better. Get some training yourself and take pride in your business. Hire staff without a language barrier. And acknowledge that you're losing sales by disrespecting your customers this way. Negative reviews on a clothing store are not a coincidence or an accident. This was a profoundly negative shopping experience. Frankly disgusted by the cavalier response from management.

So.. I'm an employee here that works seasonally, and I must say that after all the constant change…read moreof employees and roles I've seen over the last 5 years, the ones that are currently here now are absolutely phenomenal !!!! If you're looking to shop at a Free People store in Miami, I HIGHLY recommend the shop on 7th street Collins Ave! Shout out to Rose the General Manager there!! She is such a beautiful soul that woman WOWW!! A Highly professional and respectable human that is outstanding in all her efforts!!! I needed to give this review for not only Rose but the entire team that work so well together! Very proud of the store and their team work efforts!!You will never be disappointed coming here ;)

Free people is one of my favourites and typically I order everything online. However, I decided…read moreto go to the South Beach location twice this week (Monday and a Wednesday) and both days the staff member that cashed me out appeared like they could not care less about their job and would prefer to be elsewhere. Needless to say I will not be going back to this location. Customer service was in the toilet!!

Terrible customer experience - avoid Jessie Boutique…read more I had a deeply disappointing experience with Jessie Boutique and will never shop here again. I accidentally ordered the wrong colour skirt online and emailed immediately--no reply. I then ordered the correct one, assuming I could return the other. When both skirts arrived, neither was suitable, so I made the effort to visit the store in person--just one week after major surgery. I was told there were no refunds, only exchanges. The manager was polite and tried to help me find alternatives, and I eventually decided to keep one skirt. However, I was accidentally charged for it a second time--bringing my total spend to over $1,000. I immediately contacted the manager (the store had just closed), who acknowledged the error and gave me her mobile number to resolve it. What followed was a two-month back-and-forth of broken promises and delays. Eventually, they claimed the refund had been processed, but it never reached me. I even provided proof via my bank statements. They then refused to help further, telling me to "take it up with my bank." I only just received the refund--four months later. To make matters worse, a $100 t-shirt I exchanged for discoloured after the first wash. Jessie Boutique wouldn't help, and I had to go directly to the manufacturer, who thankfully resolved the issue right away. This store takes no accountability for their mistakes and offers shockingly poor customer service. A high-end price point should come with high standards. Sadly, that's not the case here.

They have very cute outfits however the service does not match the prices. Be careful when ordering…read morean outfit, must likely you will receive the wrong item and if you want to return it, they will force you to get store credit.

Great Marshalls. The staff is very helpful, and the selection is great. Low prices, just as would…read moreexpeect as well. Strongly recommend.

In my experience, the Marshall (or TJ Max) that are in the middle of big city downtowns repurpose…read morebigger multi-purpose buildings, instead of the free-standing ones that are located in the suburbs. There are usually bigger in size, and are multi-story. They often have different, higher-end designer brands. The Marshalls in downtown Miami Beach is like the former, located on the 2nd and 3rd floors of the same building as the Lincoln Dining Hall. It has very tall ceilings with a lot of natural light, creating a nice environment to browse. This store had plenty of inventory, and the clearance sections weren't too picked over when we stopped by on a Friday night. There are escalators and elevators to take you from floor to floor, though the down escalator from 3rd to 2nd was blocked off (forcing you to take the elevator down, which doesn't seem very efficient and an obvious fire hazard in case of emergency). The large space could easily absorb a lot more shoppers than there were, but the checkout queues wasn't very efficient (at one point, the line got more than 7 shoppers deep and took a while to checkout). A good place to stop by to pick up some clothes for your vacation if in the Miami Beach Area.