Pro: this Rainbow typically has the best selection of clothes of any Rainbow I've ever been to, and I shop at Rainbow stores a lot. They're my go-to store for trendy clothes at cheap prices. My guess is that this store's prime location in SoBe keeps it stocked with the latest and greatest clothes. Con: this Rainbow typically has the worst customer service of any Rainbow shop out there. Or pretty much any store period. No greetings even if a store associate is standing by the entrance and stares you dead in the eye. No offerings of help if you clearly look like you're trying to find something. Many a times I have asked for a dressing room only to have that same associate go and check her phone or her makeup instead of getting the dressing room keys. Then after asking repeatedly to be let into a dressing room, someone sighs heavily like you told her to go to her room without supper and finally opens a room for you while talking loudly to the other associates at the cash wrap so she doesn't skip a beat in their convo. So overall, yes, I'll keep coming back because I rarely leave this Rainbow empty handed, but keep in mind, you need to shop here anticipating the lowest of the low, like center of the Earth low, when it comes to customer service. read more

Pro: great selection of clothes. Cons: these sells associates have a nastiest personalities ever! Wouldn't honor price change. I was at the cash register and this ugly egg headed lady was helping me, I greeted her, and she really ignored me, so I said hi again and she look up at me and said hi. Now here's the story, I literally saw about 40 of the same Fannypack's in a section that was $5.99, priced popped up as $10.99 I told where it was and all the necessary details. She just gave me they nastiest attitude and told me that it's $10.99. I walked out, I won't be back. read more

Google and door sign stated open time was 11AM, when I called the manager stated 11:30AM open (as I watched her shuffle behind the cash register). I waited until open went and shopped. Great selections, terrible customer service. Went to checkout and cashier was still delayed in ringing, someone was sweeping at my feet at register and just no acknowledgment of disservice. Would not recommend. read more