Service the attention of the new Manager makes me feel appreciated. Definitely I will recommend all…read moremy friends to come to this store, plus the value of the unlimited washes

Never again. No towels nor cleaning supplies and almost $30 for the wash, which was not great had…read moreto go home and re wash. Not good for my car. Lesson learned.

Studs and Suds recently did an interior detail on my car. Lloyd was great! He fit me in on short…read morenotice and meticulously vacuumed all of my Australian Shepherd's hair out of the seats, which is no easy task. Highly recommend!

Lloyd did a great job on my car and even managed to fit my mom's car in for a wash too. Definitely…read morewill be using his services again!

I took my 2025 Lincoln Corsair here to have the front two windows and windshield tinted. It should…read morehave been a simple job, which is why this whole experience is so frustrating. After the first install on 4/24 we noticed several imperfections in the tint and brought it to their attention. Tint was not cut straight, larger on one side than the other. They agreed to fix it and had me come back Friday 5/1. I picked the car up again, and by Saturday 5/2 morning, the tint still had noticeable issues. At that point, it's clear there is little to no quality control in place. When I brought up the additional imperfections, we were told it was our fault for not pointing them out earlier--which is not how quality control should work. I brought it back again expecting it to finally be handled properly. Instead, I was told I need to wait until Thursday to get back on the schedule. Thursday appt didn't work for my schedule and was given no other date. A vehicle should not need to go back a third time for a basic window tint job. What made it worse was the interaction with the employee. His attitude was dismissive and disrespectful, and what should have been a straightforward conversation turned into a heated argument just to get them to take the issue seriously. Along with manger never getting out from behind the desk on 5/2 to see yet again another problem with the job. The job wasn't done right or to my satisfaction. At that point, I asked them to remove the tint which was and option while talking outside but all of sudden when in front of the owner that was now not an option. On top of that, I noticed a scratch on the door that wasn't there before the work was done. We pointed it out, and it was immediately denied without any real effort to investigate. Overall, this experience showed a pattern of problems: Multiple failed attempts to fix poor-quality work Conflicting information from the shop Zero quality control Blaming the customer instead of owning mistakes Delays for a simple service Disrespectful customer interaction Refusal to refund No accountability for damage I would not recommend going here. Take your vehicle somewhere else if you want the job done right and handled professionally.

these guys have been around forever and I've used them for probably 30 years for detail and window…read moretinting. They are the best tinter in Winter Park.

We've chosen to go to Octopus Car Wash for many years, mostly out of pure convenience. We recently…read moregot a new family vehicle and decided to do their unlimited monthly "Carnauba Clean" (express tunnel wash only) for $30/month. If you go at least twice a month, it's worth it and since we live just around the corner, it's easy for us to run the car through the express wash real quick. So far, we've been happy with the service and the staff have always been really friendly (despite being outside in the heat for hours). I would be cranky haha, but everyone we've encountered is so nice and seems like they genuinely enjoy working there. This package does not include an interior cleaning, so it only takes about 7 minutes from start to finish if there's not a line. My son loves to watch out the window and see all the fun colorful lights as you go through the wash cycle. As you exit the tunnel, they quickly towel dry your car and send you off. You don't even get out of the car.

Would put 0 starts if I could. A part of the service we purchased was that we get a scent. When we…read moreasked for it, we were told we need to go to the office. There, we were told that the scent thing hasn't shipped so they don't have it. Logically, I asked if there is a substitute (they have other scents for sale) or a reimbursement/discount because, at the end of the day, I did not received what was advertised. That is not the worst part... The man who I, unfortunately, had to talk about the situation, named Kerry was overly aggressive. He kept saying "we don't have it" instead of answering my question on where it is stated that sometimes the promised product is not available. He kept aggressively asking me what my complaint was instead of answering my question. His tone and gestures made me feel unsafe. He said I am violating his space and threatened that he has cameras on property. I felt completely blindsided by that move as I was 1) not given what I was promised 2) talked to disrespectfully, and, to add on 3) threatened. This is beyond unacceptable and the worst customer service I have ever experienced. It is unfortunate I have to write this review as I was using this car wash often. The people who polished the car did a good job and the cashier inside was helpful and friendly. I feel as though it is unfair to other workers, but Kerry completely ruined the experience.

I know I gave a good review a year ago, but I feel like everything has just gotten better. They…read moreremember me every time I go and they're always so friendly, they remember my service and in my opinion, there are some of the best value in town. They have never left there disappointed. I wish them many more years.

I had my car detailed yesterday $116 all in I ordered the ultimate restoration service for cars…read moreover 3 years old. What a rip off! The door handles the dash and center console are just a few places they missed.

I am rating them 5 stars for great customer service! I came in for a free wash since they just…read moreopened. Everything was super easy and I pulled right in. The automatic wash did a pretty good job but some dirt and tough spots remained after. I prefer to hand wash my own car but sometimes I don't have the time so this is a good hold over option. I liked that their free vacuum station also has microfiber towels and glass spray. The employee was super helpful in pointing things out and brought everyone water.

"Clean" towels that were provided were excessively wet, towels smelled like old kitchen dish cloth…read moresitting there for three weeks. Wet towels left heavy streaks all over my windows, and they expect you to potentially clean the interior of your vehicle and your windows with these wet nasty smelling towels. I went to several bays, trying to see if I could find towels that were not soaking wet and stunk like crazy, but was unsuccessful. Now my hands smell like these nasty towels that are supposedly clean. Air compressor to blow out loose water around your vehicle appeared to be blowing at about 2 psi. Customers on both sides of me were complaining about all the same things. Not one employee at all, walking around checking things, greeting customers, or asking any questions to any customers at all. I get it, you're trying to make these as self service as possible, but it would be nice to have some of your employees greet your customers as they're working on their vehicles to get some feedback regarding clogged vacuum lines or nasty, dirty, smelling towels, etc..

I am a big fan of self service car washes and this place is top notch for Orlando. The price is…read morecheaper than most others. I'm a huge fan of the blowing dryer available in each bay, and the very functional wash tools like the tri-foam gun etc. Most other washes have poor functioning equipment creating wasted time. I'm new to this was so I'm unclear if it recently was updated but I whole heartedly disagree with all prior negative reviews. Also, those who rate this poorly for no business opinion and simply on the sheer basis of assumption for its customer base should not have a negative impact on the rating. If In fact people are using drugs and blasting music at 2 am then you should call police because there are numerous signs that speak to loitering and loud music on property. Further, the car wash is on a busy street, adjacent to a gas station a car repair and parts store etc. and certainly fits in with nearby business and zoning. Also curious how you make the allegation of "doing drugs" when the high school / college kids who have a passion for cars are likely detailing their car at 2 am instead of doing drugs, driving drunk or a number of other things. Disclaimer: I have no clue who owns this place. I am unaffiliated with it in all regard and recently started going here following my quest for a better option. I just get mad as heck when people post racist and false comments that negatively impact a small business owner and misconstrued as fact.

No soap, barely any time. Ended up feeding $6 worth of quarters in, no soap, no spot free…read morerinse...such a waste of time and money.

fraud! took my car in for a single wash in february. paid with my credit card. big mistake. on my…read moremarch credit card statement i found a recurring charge for $31.95/month. i never signed up for any monthly service and will never use these thiefs again.

Best Self service car wash in the area in my opinion. There's literally no self service car washes…read morein my area (cassleberry) and I like to wash my car myself and detail it. I honestly don't know why so many people are crying in these reviews??. This is my go to car wash now. It's a self service car wash what'd you expect for it to clean it for you? Lmao. And the reviews regarding the automatic car wash booth why would you even go through one of those that's your fault smh. Pros: Multiple sections; Car wash booths. Vacuum area. Drier area (what car wash has that other than this one?) Cons: Soap setting takes a while to kick in I'd recommend bringing own soap. Apparently there's a rude racist owner who's always there, didn't see him the time I went in. Do I recommend this car wash to anyone? Heck Yeah! Will update review if I ever come into contact with the owner apparently he's a nutcase. If the owner reads this, I got the dark grey 370z bless me with some free wash tokens when you see me