fraud! took my car in for a single wash in february. paid with my credit card. big mistake. on my march credit card statement i found a recurring charge for $31.95/month. i never signed up for any monthly service and will never use these thiefs again. read more

Best Self service car wash in the area in my opinion. There's literally no self service car washes in my area (cassleberry) and I like to wash my car myself and detail it. I honestly don't know why so many people are crying in these reviews??. This is my go to car wash now. It's a self service car wash what'd you expect for it to clean it for you? Lmao. And the reviews regarding the automatic car wash booth why would you even go through one of those that's your fault smh. Pros: Multiple sections; Car wash booths. Vacuum area. Drier area (what car wash has that other than this one?) Cons: Soap setting takes a while to kick in I'd recommend bringing own soap. Apparently there's a rude racist owner who's always there, didn't see him the time I went in. Do I recommend this car wash to anyone? Heck Yeah! Will update review if I ever come into contact with the owner apparently he's a nutcase. If the owner reads this, I got the dark grey 370z bless me with some free wash tokens when you see me read more

University Car Wash - Car Wash Near Me - Winter Park, Florida

This place is fine for self cleaning (wash and vacuum). The only frustrating thing is that sometimes the card readers don't work, or else you'll just need change, in which the change machine doesn't work. Frustrating to say the least. The automatic wash, fuhgeddaboudit! That thing is absolutely useless. It's a waste of money. If you're going to spend that amount, you'll get more out of doing it yourself. Just know if you're looking for a quick, like super quick, clean but not clean clean, then this is your place. Unless of course you have change, then great, you can utilize the fit options for all they are worth. Aside from that, like I said before, fuhgeddaboutit! read more

University Car Wash - Car Wash Near Me - Winter Park, Florida

I specifically came on here to complain and I was surprised someone gave a 4 star and attempted to justify the that its ok for the owner to be rude. Well the owners strikes back with full rudeness. I own a truck, and it rained the prior day. I got a little bit of dirt on the side of my truck, so I decided to hit up a car wash real quick I unfortunately wasted my time here. I had a bunch of quarters so I found a bay and sat there for a second and noticed warnings for truck owners. It took a while to read the details because they were so lengthy as well as the fact that it says if you wash debris out of your truck bed, they will call the police. I was a bit surprised considering I find that to be a bit extreme, but yes it does say they will call the police on you. I thought to myself ok fair enough, they dont want you to wash the debris. I just wanted to wash the dirt from the side and be on my way. As I get out of the truck, I get some old guy coming at me quickly to inspect the bed of my truck and basically tell me that I cant wash my bed because I have debris in my bed. It literally was a few leaves and twigs from parking under my oak tree at home. I said, yes I was actually sitting in my truck reading your sign about that and I wasnt going to do that anyway. He didnt look too happy so I let him know Im going to be moving on now and didnt appreciate the way he approached me. His response was that there was another car wash down the road I can go to. Im glad he did this before I put money in the machine because I am not going to give this place a dime. I did end up doing what he suggested and hit up laser bright on aloma. Overall, if he had any business sense, this is not the way to attract and retain customers. I dont expect anyone to jump through hoops to make me happy, but I do expect to be treated with courtesy by the person I am doing business with. A simple greeting and polite disposition could have probably avoided this, but I guess that is too much to ask. read more

University Car Wash - Here is the bed of my truck that put the owner in a bad mood. If you look carefully there are a few leaves and twigs there. - Car Wash Near Me - Winter Park, Florida

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Swung by for a quick wash and upon completion I popped the hood and was going to add some coolant and some strange man who was pacing around the facility says "you have my alarms going off, no open hoods here". He literally had a look of an unpleasant person and his mannerisms were awful. Been here three times before without any issues, buy after reading some here, I guess it is the same degenerate-behaving owner. I looked at him and said "fine" and left. Won't be back. read more

Owner was rude. The automatic car wash barely sprays any water let alone anything that would actually clean the car and starts the dryer WHILE your car is still getting "clean". I left with a still dirty car and now scratched all over my brand new car. Should have read the reviews before coming. read more

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I get less than 1 * if I could do not waste your money. It took forever to the soap came out and still it never cleaned any of the dirt off my car I literally had to use my hand to wipe my car and the water was ice cold. Never got any of the bugs off my front of my car. What a waste will never ever ever waste my money there again!!!!!!!! read more

Owner was rude and didn't want me to talk on the phone while my car was in the bay. I could understand if there was a line of people but I was the only person there. Customer service is make or break for a business and this business lacks that entirely. read more

The owner of this car or whom ever he is was rude and racist!! We went to this location to wash two cars and he came out screaming like we was kids!! Talking about can you read?? First off that not how you address someone patronizing your establishment!! Ok we had a bucket to wash our rims on our cars and you came out screaming!! Then he wouldn't allow us to explain nor correct the issue his suggestion was saying take ur business else where!! Then he reference us (African Americans) as you people which pissed me off even more!! First and foremost when you coming to speak to someone you don't Yell, secondly you explain the situation and allow the other Person to address the issue!! I highly don't recommend this place read more

I gave this place a second chance today and I will not come back after this experience. The man that runs the place is ALWAYS there. If you're doing something wrong at his place, he will come up to you and just be so rude about it. There is a way to come up to "guests" if they aren't following the rules of the establishment. No need to be a dick about it. The first time I got yelled at by that old guy was because I brought my own towel to clean my car and he told me I can't use it with an attitude. And told me that I can go buy a towel or use the brush. Really? your brush sucks, Im already paying money to use your car wash and you won't let use my own towel???? I live at an apartment complex that doesn't have a "car wash station". I don't have that luxury to literally clean my car. Im already spending almost $10 to wash and vacuum my car. I'd rather pay someone to clean my car for the same amount of money I spend at University Car Wash. The second time I yelled at was because I was thumping my floor mats on the ledge where the vacuums sit and the old man comes up to me with an attitude saying I shouldn't do that and that I should read the signs making me feel like I'm stupid. This guy needs to learn how to treat his guests with respect and to be more understanding with his guests and courteous. I rarely do reviews on websites like these but, just how the old man treated me the two times I was there really left a mark. Learn how to be kind. If you show amazing customer service, and actually be polite to your guests you would probably have better traffic at your business, and better reviews on websites like these. I will end this review with this quote:: "A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so." -Mahatma Gandhi read more

The owner of this car wash probably secretly works for another car wash because he referred me to another place just as many of the reviews on here have said. The owner has no attitude or the manners to run a business, he is a very rude and nasty man. He is running his business but he makes you feel like you need a masters degree to wash your car and to use the equipment. read more

I came here after visiting the dump at Aloma and Goldenrod. Everything worked to my expectations. Yes I own a pickup truck. Yes there are a lot of signs and rules. But if you treat the place like it is your own you will be fine. I'm glad there is another local do it yourself choice and wish I had found it earlier. read more

I paid $10 for the complete wash. as I am going in,my window still down from paying, I get sprayed with some sort of rinse agent. after spending 5 minutes getting the wheel in the right spot for it to finally say stop, it begin washing my car. once it was done, it barely dried my car. my window was obviously not clean, I did not feel any under carriage cleaning being done and my cr looked like rain had just happened. my car was not noticeably clean at all. do not go here!! read more

I also wish we could rate this business 0 stars. The man who runs the place was incredibly rude to us, ran out of the building yelling at us for bringing a bucket to wash our car. We accepted our mistake and immediately emptied the bucket, but he continued to scream at us to move our car out. We asked if we could at least rinse off the soap, and he yelled no, telling us to leave, saying "People think they can just do whatever they want!" How incredibly rude and abrasive. We will never use this car wash again, 0/10 would not recommend. read more

What a dump, car was dirtier then when I got there, seriously.

If I could give this zero stars I would! The owner is SO RUDE!!!! I finished vacuuming my car and I was putting my mats back on my floor so I could leave and he came up to me and argued with me if I really vacuumed out my car or I was just throwing things away and I quote " we don't need your trash you can leave " . Never going back will never get my business again. No wonder no one goes there to clean their car! Also to many rules I swear this man pulls out of his ass! read more

The man running this place has a draconian policy on banging your car mats against the vacuum stands. He is very passionate about this to the point of referring me to the car wash at Aloma and Goldenrod. Great advice by him, smaller place but much better vibe and my car mats are clean. Consider yourself warned! read more

I specifically downloaded yelp and came on here to talk about the owner. The most rude and unfair business owner I have ever met. First off no matter how loud your music is it's not aloud he will come out and yell at you then mumble under his breath about you. Also god for in you bang your Mat on an un painted cement wall like it's going to hurt it because he will run out and yell at you. The other day told him the machine quarter slot was jammed up he opens it and finds paper clips and blames it on me and I'm like no I lost 50 cents in there and he didn't give the money back and said "it was probably the Mexicans here last night I knew they where no good" like what? Most racist, disrespectful old man.. all while the stray cats the continue to feed on the property right under a sign by the vacuums jump on my clean car and dirty it and scratch it. Don't recommend this place at all read more

Not a good place. The man that runs it is an asshole. I only clean my car there in the middle of the night when he's not around because I don't like being around him. I was cleaning my car there a couple months ago and I was cleaning the engine and he comes out saying I have to close my hood or leave because that's a sign of a drug deal??? Wtf. The the other week my friend was telling me that he was cleaning his car and they got into an argument and the guy brought out his dog and was threatening him with the dog. So he called the cops and when they got there he hid in his little office and wouldn't come out. He's a loser and doesn't care about his customers The wash it self isn't that good either. The tri foam gun sucks it shoots out a liquidy foam only one color. The pressure wash gun is good but it takes forever to switch between cycles wasting my time I pay for. The brush always leaves scratches but that's with any car wash. Don't use the brush only use the foam and pressure wash if you car about your car at all. If I could give this place "0" stars I would. Abosultely horrible. Mainly because of the man running it. Everyone should stop going and let him go out of business maybe someone that will maintain it and care about customers will buy him out. Only reason I go here is because I like to rinse my car off and pressure wash wheels in between at home detailings. It's in a great location and could be a great car wash but the guy just doesn't care. Note to owner: get your life together and move on and sell the car wash. And let someone who cares and who has a business mind set buy it. read more

I've been to this and the person that was helping me was very rude and I ended up having to spend a lot of money to wash my car and when I was washing it didn't seem like it had enough pressure using the soap or the water I could go home and clean my car better read more

Worst experience ever!!! I jumped in my car with $10 in quarters and drove to the car wash. The first thing I did was raise my hood to remove the leaves that had fallen down under the hood. Ten seconds later I have this old guy in my face literally yelling at me. He was screaming that engine washing is not allowed. I tried to tell him I wasn't washing my engine but he never stopped yelling. He started screaming at me to shut my hood. I know people could hear him at the other end of the car wash. I asked if he was the owner and he said he was. I let him know that I wouldn't be back. He said, "GOOD!". How can this guy still be in business? I guess there was one good thing to come from this. He got me to write my first review on Yelp. Avoid this place. read more

I've been to University Car Wash numerous times. And yes, the owner has also dropped by almost every time to make sure I was following the rules of the establishment. There are signs posted everywhere on how to properly wash (according to the business) and the owner can be rude at times. I can believe each of these reviews, in short. But think about this: imagine your livelihood depending on a business like this. For every $10 you spend half could be potentially going to maintenance, upkeep and supplies so your profit may be minimal and damage could be the deciding factor of a profitable month. Think about it as if it was your business. You would want people to use your property respectfully and with care. So who knows. Every time I've been there the place has been in pretty good shape--a decent car wash in a good location. Open 24 hours. I'd give 3.5 out of 5 but I can't so I rounded up. It's a well-kept place. The owner needs to be more courteous, but it's a business. Keep in mind to look at situations from the others' perspective before making your judgment. read more

MAAAAAAN, alr I don't really write reviews like that but this place needs more credit. I met the owner and I'm new to washing my car myself so I was being a total ditz. He was able to answer my questions, he broke things down to me. I felt very comfortable around him. All that slander about him gives him such a bad rep and I think he's just a simple old man trying to run a car wash business by himself. Also the quality of this place is very nice. I can give myself that $60 car wash quality with like... $10 tops for my interior and $20 for the exterior, depending on how fast and efficient you are. I'm now only going to go to this place to clean my car and owner if you read this thank you. I was wearing a blue jacket and a beanie. My only downfall is that it's tricky to pull change from a debit card for the vacuum. I went there and saw that I needed change to get coins. So I ended up running to a gas station to get a $10 bill and then went back to get quarters. Costed me a lil bit of gas but still worth the trip in my eyes. read more

Stay clear of this place! One star is the lowest they would let me give unfortunately. I would not even go when the owner is not there, I don't want to give him another dime. The first time I stopped here the vending machine took my money and got jammed so I saw him wandering around and went to ask him for assistance. After standing there waiting for sometime as he stared at me for a while, he was on the phone having a social call talking about the rain that morning, he says to me what do you want this is an important call. He reluctantly gave me the air freshner, he was incredibly rude but I just brushed it off. Today was my second and last experience with this individual. As I was rinsing my car off I opened the hood to get some leaves out of the corners and he came running over yelling that I need to read that sign, I turned and looked and said I'm not doing any of those. Apparently he has a monitoring system that can sense when you open your hood because he claimed I was setting off his alarms. I told him I was pulling a leaf out, he replied that's not allowed here, so I apologized and he proceeded to watch me, like he is trying to intimidate me. I am not someone that disregards the rules, but he makes rules as he sees you do things he doesn't like and starts yelling, he is incredibly rude and I won't give him another dime of my money. read more

Owner is more interested in moving you along than allowing you to wash your car correctly. I was wiping down my doors getting ready to start washing my car and because the machine had run out and I was between quarters going in, I was told to move out if I was done washing. Well, I was not done, I had planned on pumping about $15 worth of quarters into the wash to wash my car correctly. I've used this car wash on numerous occasions and will no longer. Just a little customer service goes quite a long way. read more

I wish I could give zero stars, my first visit I got yelled at by the old guy that runs/owns the place & he shut my water off. My truck was brand new, but he shut bay down for rinsing my clean bed. I have only been back a few times for convenience, & each time he's either yelling at someone or calling police. Police were there last time I was there. Get a life old man! read more

NEVER AGAIN....Mr.Owner you are an ASSHOLE, I work just down the street from your location, today I stopped by to wash bird crap off of a pipe , I wasn't using any de-greasers or any other type of cleaner. When you drove up there wasn't anybody else in either bay, we weren't holding anyone up we were letting the pipe dry before loading it back up in the van. When you so rudely came over and told us to "Wrap it up that's not allowed here, signs are posted everywhere" , Asshole you never asked what we were doing just to tell us to leave! Now I know why your car wash always looks empty after reading these reviews and going for my first and LAST time. I'll drive past University Car wash all the way over to Colonial to Bills car wash from now on! read more

DON'T SUPPORT THIS MAN! I have this "man" be rude to a number of people but I mind my own business. I don't cause issues, I'm a 40 yr old woman. I first vacumed. I then pulled into the self wash and to no surprise, the lady was saying something to the man in the stall beside me. I don't know what was happening so kept cleaning my car. As I come to the front of the car I hear her say. " what you don't speak engish?" She then walked away causing her to pass me as she mumbled "fine waste your money" (nice to say to someone) I didn't clean my tires with the brush that cleans cars with... I mean, it like to clean my car. I pull around to use the stall that has a ride brush. The owner then came out to tell me I was no longer a customer I needed to leave.. I would suggest getting a hobby or jumping off a bridge before no one willing to pay comes to you. You are ruining your own business. read more

TERRIBLE!!! Save your time and money. The old guy who owns the place or works at this car wash with the hat and glasses is really creepy. Watches you wash your car and yells at you if the cables get mixed up. Never been to such a horrible weird car wash. Charged my card $20 instead of $2 which he claims was to make sure I had money in my account. Terrible car wash. Had to keep swiping my card to even finish getting the soap off. DO NOT GO HERE! read more

If I could rate no stars that would be my option. Normally I Yelp locations I'm not familiar with but I just happened to pace the car wash on my way home from Target and thought I'd run my car through the wash and then a quick vacuum. There's a trending problem with this wash, the old man. I as well as everyone else would like to know how is he still in business. I almost felt like I was on candid camera with the way I was treated. I went through the automatic car wash first (paid $10 to come out with my car still filthy). Annoyed but I proceeded to park next to the vacuums. I got out and started whipping my car with a towel. I could see him come out of the door by the machine and just standing from the corner of my eye. I didn't pay much attention until I saw him walking over when I was tossing my matts on the floor and he yelled make sure you don't bang them on the ledges. I looked at him and continued to clean. I had a plastic bag in my car that I used to collect garbage in it and went to toss is in the trash behind me and there he was again. What a creep!!! He started to say something and at that point I was over it. I didn't even get a chance to vacuum my car. I wish he had time to read his own reviews but she's too busy harassing his 1 time only customers! read more

My husband and I went here tonight to wash his car. The owner harassed us the ENTIRE time we were there. We were simply paying to do what the business is for... washing the car. He proceeded to come out numerous times during the time we were washing the car to make unnecessary comments. At the end of washing our car. He came outside and said that we shouldn't be doing that, the facilty was a wash and quick dry. That we shouldn't be detailing the car. Mind you, we were ONLY DRYING the car and there were NO other cars waiting. His exact words were "your detailing the paint off". My husband said, I don't see what the problem is, we come here often and no one else is here. I'm just drying my car. The owner then proceeded to say that if we were there and he wasn't the cops would be called on us and be there already. He was harassing us for no reason. He treated us as if we were criminals doing something wrong. We will NOT be returning. We will take our money elsewhere. That is not how you treat paying customers who are simply washing their car. read more

The man running the place was extremely rude and had no sense of customer service. First and only time I will be visiting this car wash location. Do not recommend what so ever. read more