If you're looking for somebody to repair your appliances, Mike was very helpful, and very nice to…read moredeal with.

The prices for used appliances are way too high. The quality was subpar for used, one stove looked…read moreliked it had been in a fire.

We purchased quite a few appliances during a remodel of our new house. Once this company has your…read moremoney they are done. They offer no support if you have issues and tell you to call the manufacturer. The range we purchased has never worked. I would not deal with this company.

Probably the worst customer service I have ever experienced. We purchased a new General Electric…read morerange that hasn't worked since the day it was delivered. We have gone through the proper channels for repairs twice. Each time, it takes at least two weeks for the repair company to come out, four to six weeks to receive the part, then another two weeks to come install the new part that still doesn't solve the problem. We have called the store on several occasions to make them aware of the problems. Lynn proved to be ineffective and rude. Today I visited the store to talk to Mike, the owner. I asked for some resolution to our problem. I didn't expect a refund, just thought maybe he could help us with a replacement until we have a working oven. He called me "a nut job" and threaten to call the police if I didn't leave the store. Yes, I was angry. I explained that he would be angry in my situation too. He walked in his office and shut the door. I left his store and I will never step foot in there again. I advise you do the same.

Lester at Andy's appliance and really all the staff there, are amazing! So helpful, friendly, and…read moreknowledgeable. We bought a brand new fridge and a used LG oven! The stove ended up having an issue with the motherboard and they replaced the whole thing free of charge. They will be installing a hood-vent microwave for us and we will be going back for all our appliance needs! Thank you Andy's!

Early April, 2025 We lost our clothes dryer it would not…read morestart. Andy's got us scheduled 48 hours later with a service tech, Nester. Cut to the chase, he not only diagnosed the problem but was able to fix the dryer. He was nice, helpful and knew what he was doing. Andy's is number one in our book.

If you can't find it here - it may not exist…read more As always friendly, competent folks on the floor to help.

Here's a cleaner, more organized version that keeps your frustration and the timeline clear while…read moremaking it easier to read: I really didn't want to leave this review, but I feel like I have to. After many years of shopping here, this experience has convinced me that I won't be shopping here again. We're in the middle of a home remodel, and it all started when we purchased a dishwasher in-store at the beginning of the month. We scheduled delivery for July 2. A short time later, our fairly new refrigerator unexpectedly stopped working. In a panic, we had to order a replacement online. Before placing the order, we confirmed through chat that everything would be fine. Instead, our dishwasher order was bundled with the refrigerator order, and both were rescheduled for delivery on June 30, 2026. Two days later, we received a notification that another dishwasher was being delivered. It turned out the original in-store order had never been canceled, so we were charged for two dishwashers. We had to refuse delivery, make multiple trips to the store, and spend time getting the duplicate purchase refunded. It was an unnecessary hassle during an already stressful remodel. On top of that, we were dealing with a hectic holiday schedule and family events. Once we had time to really look at the new refrigerator, we noticed the doors weren't aligned, there was a scratch on it, and it began displaying a "High Temp" warning. We had already lost all of our food when our previous refrigerator failed--which wasn't your fault--but now we're facing the possibility of losing another fully stocked refrigerator because the replacement isn't working properly. When I contacted customer support through chat, I was told I had missed the return window by just a few hours--not days, but hours. There was no flexibility or understanding, despite everything that had happened with the duplicate dishwasher order and all the issues surrounding this purchase. I know this isn't the most expensive refrigerator you sell, but it certainly wasn't cheap. I expected better quality and, more importantly, better customer service. This entire experience has left a very sour taste in my mouth. All I was asking for was a little grace and understanding. Instead, I was met with rigid policies and poor handling of a situation that was already frustrating enough. Please do better. WN62907270 is the order number.

These are 2 of the nicest young men you will ever meet! They helped us through every bit of our…read moretroubles and there was A LOT! I am recommending them to every person I know. My fridge and deep freezer are absolutely fantastic and I Love them!! These young men are good, honest, hard workers and deserve your business. SUPPORT LOCAL! :)

I would very highly recommend that you do NOT do business with this company. I purchased a…read more"refurbished" board for my Thermador oven from this company through ebay. When the Thermador certified repair tech came to install the board, he informed me that a pin was missing on the board making the board unusable. Upon further inspection, the tech pointed out that the pin was not missing, but was actually protruding through the wrong side of the board. Although the ebay 30 day guarantee period had expired, I reached out to A-Tech asking for either a replacement board or a credit. After several emails, A-Tech finally responded that since the 30 day ebay return period had expired, they were not "obligated" to refund my money. I acknowledged this point, but pointed out that in my business, I oftentimes do things for my clients because it is the right thing to do, even though I might not be obligated to. A-Tech responded that I should "take a lesson" from this experience. Lesson taken for sure. So the bottom line is that if this company won't stand behind a product that they sold for $150, how likely are they to stand behind one sold for $500? One final point, this rating carries one star only because that is the minimum rating allowed by yelp. Given the choice, I would give them zero stars.

I had an issue with a refrigerator and needed to get a new one delivered and installed. I searched…read moreall over and while there were many options, Stan's is local to our area and the price of the appliance includes delivery and installation as well as taking the old appliance away. The best part is that Stan's price was in line with other places. The floor inventory may be limited but you can always ask if they can get a different style for you if you don't like what is available. One more thing, all Stan's employees are great. Helpful and friendly. I was so happy to purchase from them. If you don't want to purchase, they also repair appliances. Support local small business!

We had a water leak from our lg washing machine. The repair person showed up on time, and rapidly…read morediagnosed and fixed the problem. We had a chat and learned a great deal about our washer. He was personable, very knowledgeable, and had a good sense of humor. Because the fix was simple he didn't charge us anything. This experience is typical of our past experiences with Stan's. I'd give a much higher rating than 5 stars if I could.

Avoid this company. They charged me 270.00 without diagnosing the issue with my mini split (they…read morefailed to bring the proper tools) Then wanted to charge me to come back out. When the owner called me back he blamed me for the issue, then hung up on me. They also damaged the sheetrock around the unit and left my house a mess. Luke Burbank

I had a few local companies come out to give me a quote to replace our furnace. Not one of them…read moreever got back to me with a quote. Brian from Felton's is the only one who even put his hands on my machine, immediately replaced the broken wire, ran a diagnostic and determined our furnace could be repaired. Was back out within days to complete the repair and install a new digital thermostat for a fraction of the price of a new furnace. Our furnace has never worked so well in the 8 years we've lived here. Really great honest guy. Still to this day haven't heard back from the others.

Horrible store and attitude. No help offered. Overpriced. You would think they would be glad to get…read moresome customers in during the current pandemic. They were not. I was masked, doing the social distancing thing as were the unfriendly employees. I was in need of some items, but could not find them. I heard them ask other customers if they needed help. I guess since I am not a local, my money is no good here. As I left, no one said a word about me not finding what I was looking for. Nope not a word. No words coming in, while I was shopping and as I left. Wow, that's really bad customer service.

The staff were friendly enough and I was surprised at the selection they had. We needed specific…read morehoses for our sailboat as we were at the public docks and they had what we needed! You might pay a few bucks more but the convenience and nice selection make it worth it. I'd recommend.