Got my fender delete done here on my 26' GSX-8S. The pricing is fair and they did really good work.read more

I've never left a review before, but this experience compelled me to share it…read more I went into Tacoma Motorsports with the intention of buying a bike. As someone who works in sales, I know how important first impressions and customer engagement are. When I walked in, I was greeted with a quick "Welcome in" by a woman on the sales floor, but that was the extent of the interaction. I spent nearly 10 minutes looking at bikes, clearly interested and taking my time to check out the inventory. During that entire time, no one approached me, asked if I had any questions, or offered any assistance. I finally had to speak up myself before I was asked if I needed help. I came in ready to spend thousands of dollars, yet I felt invisible. I don't know why I was overlooked, and I can't say for certain whether my race played a role. However, as a person of color, it's difficult not to question whether I would have been treated differently if I looked like someone else. I'm not asking for special treatment--just the same level of customer service every customer deserves. A dealership should make every potential buyer feel welcomed, valued, and appreciated, regardless of who they are. I hope management takes this feedback seriously and ensures that every customer receives the attention and respect they deserve. Unfortunately, based on my experience, I can't recommend Tacoma Motorsports.

They did an amazing job with taking me in last minute, and helping me get my tires switched out.read more

I was attempting to purchase a new bike from Jon B. Within a few emails my trade in bike increased…read morein value $1,000 but only for one day so the pressure to buy immediately is how he works. I have several bikes, I buy new toys frequently and it was disappointing to come across that "used car salesman" mentality from years ago. No games would be a nice way to do business but that was not my experience with SoSo cycles.

Great people from sales, financing, parts, and service. I especially want to mention Bill in the…read moreshop. Great with customer and full of invaluable years of experience and knowledge. I will recommend these people.

Friendly, helpful staff and excellent response times but disappointing (and unfortunately) typical…read morepowersports sales behavior when purchasing: $300 battery warranty auto added, doubling manufacturer freight to $600, $800 setup fee to uncrate, fill fluids, connect battery, put on levers and front wheel All together they added ~$1000 in dealer fees beyond MSRP and required fees of taxes, licensing/doc. The OTD price originally quoted was just to get me in the door. I understand dealers need to make a profit but these markups are insane and trying to negotiate resulted in a pitiful discount. I was actually shocked the salesperson gave me the quote with a straight face. Better off driving further and purchasing somewhere else like I did.

Great customer service from Kari C. , very helpful , makes experience sleek and easy , no pressure…read moreto buy , comfortable sales experience

Amazing place to buy Yamahas or KTMs! Treated me amazingly…read moreand have the best prices around. My local shop was 2k+ more for the exact same atv. Kari the Sales manager was super friendly and helpful. Would definitely buy from them again and recommend them to everyone.

Just had my Vespa serviced at South Sound and again had great service. Jason got my Primavera…read morerunning perfect and Mark is always enjoyable to talk to. These guys know Vespas and are not a motorcycle dealer ALSO carrying scooters. I live up in Newcastle but travel to Tacoma because of the confidence I have in this shop and the people!

Best company I've ever dealt with. I have had seven Vespas starting in 1960 until 2024 when I…read morepurchased a Piaggio MP3 from Mark and Jason. Love these guys.

absolutely an amazing place. very kind staff. and lots of…read moremotorsports to choose from. just a little overpriced but everything is pretty high-quality. and we are thinking about purchasing an outlander from them!

I recently bought a CFMOTO side by side, the sales lady was pretty good. But once the tail lights…read moreleft their sight so to speak, they were hard to get a hold of, NEVER returned any phone calls. They had parts in their possession, that I had paid for, for month, and never notified me, I had to call them. I would not recommend this dealership. I had to order out of state, to get the oil and things I needed, because Paulsons would never answer their phones, or give a call back. I just spent $32,000 at your dealership, and this is how I got treated???

These guys are great!We bought two dirt bikes from them and Kurt went above expectations to make…read moresure we had the right bike for my Great Grandson to have by the weekend.

Terrible service dept, by far the worst I've seen. After waiting couple weeks for an appointment…read morefor super minor install, arrived and greeted- we are backed up, your machine will be ready in about two weeks.. wait what? What the appointment for? Or waiting for the appointment for? Not reasonable, they have no staff in the shop beside 1 kid that looks confused and clueless, will not do business with them, not a professional store to my opinion or at least service dept needs big wake up call. Also, almost impossible to reach them on the phone I had to drive in and wait in line to talk to someone.