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Disease management - shrubs

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Venture Out Plant Nursery

Venture Out Plant Nursery

4.7
(13 reviews)

Bobbi came to our house to discuss designing our entire yard all the way through to execution. Was…read morea good meeting, nothing out of the ordinary. Had appointment April 21st to discuss the concept. She called the day before and said she couldn't find it on her computer but would be fairly easy for her to redo. I said no worries, when ready call me back to reschedule. No response back, I emailed her after 2 weeks, didn't get a response. After a month I contacted the owner, Garrett, and then the next day Bobbi contacted me and left a message saying she was sorry, it was unprofessional, she should have got back to me, if I still wanted to do the project call her back. I didn't call back that day, but the next day Garrett left me an email saying he was sorry and they prided themselves on communication. So I answered the email fairly promtly that day, which was May 19th, saying I wanted to continue and I would call Bobbi. I called to leave her message and her outgoing mail said she's out of the office till June 2nd. I left a message saying I would continue with the project even though I thought it was odd she never mentioned she was going to be out of the office when she told me the day before to call her back. Well, it's June 9th and I think it's pretty clear that Bobby doesn't want anything to do with it job for whatever her reason is. There was no unpleasantness in our first meeting or after so I don't understand why she would ghost me when this is a sizeable job for them to do. She never mentioned any difficulties with a job that could have put her off wanting to continue. I won't even go to the nursery to buy aplant or anything after being treated this way. Very poor business.

I feel like visiting most nurseries is just like walking through inventory of plants. This place is…read morenot like that at all. It is more like touring an established garden with winding paths and a pond browsing the plants along the way. They have a good selection of native and unique plants and the prices were good!

A Special Touch Flowers & Gifts

A Special Touch Flowers & Gifts

4.2
(5 reviews)

Thank you for the beautiful flowers you do!! Every time we have ordered flowers from you they are…read morealways gorgeous and the best part they stay fresh for a long time!!! We are so thankful for you!!!

1st Class!!! After…read morebeing badly hornswoggled with Blossom Flower Delivery's Google ads that they were #1 Florist in Langley, WA, and a Top Florist for 30 years -- the explicitly promised delivery did NOT happen, and reaching customer service was a long and horrible story in itself (oh, why hadn't I come to BBB or googled reviews first!)... ... and afterwards, almost succumbing to yet another [also sponsored!] ad for Ava's Flowers being a local Langley shop (vs. Newark, Delaware, as noted in bold at the very bottom of their webpage), I then trusted blessed Yelp to help identify Langley's actual brick and mortar stores.... A Special Touch Flowers and Gifts was ranked #2 of 28, from the entire geographical region. An appropriate ranking, indeed, despite the number of reviews as only 1? (But they're ranked 4.3 stars from 12 reviews on google.) Calling too early at PDT, and hours apart, with my EST, I followed their recorded instructions to order online. While much seemed to be unwanted custom -- I later learned they stopped affiliating with either Teleflora or FTD -- I selected a pictured dish garden, chose which size, filled in what I wanted on the card, and in the Special Instructions area, explained my situation and the sad terminal diagnosis, sharing I MUST have confirmation of same day delivery availability, and to please email or call. With beloved's difficulties in either speaking and/or hearing, the living (loved) plants were my best far-away way of trying to reach out. Then, the call came, first thing, at 9 am PDT time. Wow! A real live, caring person. A real store. We discussed what would be different from what was pictured. And I received, as promised, email confirmation of delivery, when the timely delivery actually occurred. I'm confused by the A+ rating, when it says they're not BBB accredited. But I wanted to be sure to leave word at BBB (and Google and Yelp!) that you can buy from A Special Touch Flowers and Gifts with confidence! They are Special!!!

Rainy Day Flora - landscaping - Updated July 2026

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