Excellent service. Clean and spacious van and very courteous driver. Took care of all our luggage…read moreand ride was impeccable. Thank you

Excellent service. Very communicative. Highly recommend! No…read moredrama in booking. Veryy communicative. Good van . Clean . On time. no issues.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

I had to book for someone that requires ADA accommodation (wheelchair) and the chauffeur was very…read moregreat with assisting start to end. Wishing the driving could be a bit smoother but overall satisfied with the service!

Planning, execution and follow up were amazing! Highly recommend Sal's for corporate transfers…read more(individual and group).

I would like to say I am very pleased with the overall service this company provides!! The…read morecommunication from start to finish was fast, efficient, and professional!! I would recommend this service to anyone needing to get to the airport!! ABC Airporter is the BEST!!

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

Called a couple days on advance to book my ride from Fremont to SJC. They took my info and gave me…read morea quote and told me the driver would be at my house at 6AM. Driver showed up at 5:58am and it took 15 minutes to get to SJC. He was courteous when I was on the phone and was a nice guy. Easy and prompt. I would book them again!

The whole situation was very good. When I called for reservation I was given a confirmation…read moreimmediately. The driver confirmed the night before. He was a few minutes early and arrived to the airport on time. I called the driver for our return flight.

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

Everything was wonderful. They arrived on time. They gave me a heads up three days before my trip…read moreand texted me when they got to the airport to pick us up with their license number and driver information. They brought a huge car in order to pack all of our luggage and walker.

I needed to transport 3 ski bags with separate luggage for a family of 5 for a ski vacation to…read moreColorado. I thought about either doing an Uber/Lyft or trying to drive our own van and park at the airport. We ended up going with Premier and glad we did so. They were very responsive, confirmed our reservation quickly, and handled both our pick up from home at after we arrived at SFO, and were right on time without any delays. I would definitely use them again!

Very appreciative of the service and coordination for this event. Traveling with students is…read morestressful but our drivers were incredibly punctual, safe, and courteous. A student even left her wallet in the vehicle and the driver brought it back promptly so we didn't miss our flight. Thank you so much!

We were very happy with this family-owned business. We got a ride to and from San Francisco from…read morethe east bay. Friendly, helpful, and very flexible (we changed our time a couple of times). We wouldn't hesitate to use them again should the need arise.

Thank you Bay Star Shuttle for getting our large family of 8 adults and 3 children to SFO with no…read moreworries. And providing booster seats for my grandchildren as well as keeping our infant car seat till we returned. A long day of travel back home Harry got our screaming grandchildren and family back home safely. Thank you again Bay Star and Harry

Scheduled pickup was 6:00 am. We were told it could be +, - 15 minutes, so we were in the hotel…read morelobby at 5:45. At 6:10 I received a call that the driver would be an additional 15 minutes-he was running late. 20 minutes later, a shuttle pulls up, however, there is a group of 10 people awaiting a Blue Shuttle as well. Chaos ensued as people began to crowd the driver and he became confused and overwhelmed, nor did he have a passenger list. People started boarding the van and the driver was walking back and forth, calling the depot (I assume). 5 minutes later, another Blue Shuttle arrived and my party and I boarded the second shuttle. There were first shuttle passengers who could not board the first shuttle who walked back and forth, looking for a seat. Sigh. Needless to say, I would not recommend this company because we finally pulled off at 6:40, for a flight that was leaving at 8:41. We just made it in time for our flight.

Very professional. Driver was very friendly showed up right on time and got us there very quickly…read more Highly recommended. Not cheap but much better price than the other options that were available.

Rude, I tried calling for a quote and the person said he doesn't have anything and hung up the…read morephone. I do not recommend this service after this unprofessional display of customer service

Absolutely the best service ever! I haven't gotten in the habit of writing yelp reviews yet,…read morealthough I read them often, but this service went out of their way in almost every way. Harry was my driver, and called me to confirm the time and pick up location the day of our night out. We went out on a busy St. Patrick's Day evening and needed a ride from SF back to Walnut Creek for a large group. Rather than trying to get a cab in the middle of the night, find a shuttle service (this one in particular is the best in my opinion) and get your crew home for the same price as a cab or cheaper (with more people), but with better service and better transportation options. Our driver was on time, communicated where he would be very well, and struck up a great conversation on the way back. Being the ditzy case I can sometimes be, I left my phone in the van and proceeded to frantically look for it in the morning. Bright and early, a cheerful driver's son calls me on a secondary number i had provided to confirm that my phone had been left in the van and that I could pick it up later at a mutually convenient time. Harry promptly called me and arranged a convenient pick up time near the Oakland airport. Throughout the morning, he updated me on when he'd be at the meeting point. With a smile he gave me my phone, and refused to take an additional tip for the phone. He definitely will earn my repeat business not only for nights out with the crew, but for all of my business and personal travel trips to and from OAK, SFO, and SJC. Thank you!!! Highly recommended.