Had a great stay - no issues with check in, everything was nice & clean and front the front desk…read moreteam was nice. The room was fairly big, clean and had a nice view.

This used to be a decent place to stay, but quality has plummeted while prices have gone up. The…read morestaff was friendly and the room was fine, but the property has major issues. The water temperature was completely broken; showering meant dealing with unpredictable freezing and boiling water, and the tap water was dangerously hot even on the coldest setting. Add in a horrendous breakfast, a freezing pool, and no hot tub, and it's simply not worth the money. I won't be back.

Was here for the weekend! Great food catered so nicely…read more.. Had retirement last night .... I'm surprised that for that price the service is so special!

Updated review. Management office contacted us and was very apologetic about our experience and is…read moremaking it right. When we arrived at 2:30, we asked if we could possibly check in early, but was told we had to wait til 4. No worries. Went to have a bite to eat at El Gatos and then walked around the casino for a bit. We came back at 3:45 to a line out of the hotel front door to check in and one employee checking in guests. We finally got to check in after 4. Went up to room which was not very clean, no laundry bag, etc but we were in a rush to shower and get to the show. When we got back, I informed the guy front desk that the bathroom was not cleaned well. He said they'd put a note in the system. Next morning at check out I spoke to the girl at the front desk of the room and the vomit on the 4th floor in the hallway and it looked like someone tried to clean it up; but it still smelled and there was still remnants of it. She apologized and said someone would call. A few days later someone left a VM on my husband's phone that they would credit us the $25 resort fee. I didn't think that was acceptable, so I called back and spoke to Libby who was very nice. She said she would have another manager call me back, but over a week later, no one has called back. Pretty disappointing experience.

High recommend. Accommodations were beautiful, the bed was comfortable. More of an upscale and…read moreprofessional type of clientele. Great bar, music. I wish there was staff to clean up more often, set the tables and chairs in the building and outside. People staying are pigs and don't cleanup after themselves. We had a party and they were very accommodating and we had a great time

One night stay after attending concert at Bethel Woods. Staff was pleasant upon arrival. Stayed on…read moresecond floor. Room was clean and bed was comfortable. Small toilet/ shower stall room, with sink and mirror in main room. Air conditioner was sufficient. Breakfast area had seating for 20 people and I was able to get a table. Waffles, scrambled eggs, sausage, bagels and breads, cereal, etc were available and included with stay. Nothing fancy . There were guests just hanging out longer than necessary at tables, causing patrons to walk back to their rooms with a plate of food and drink. (8:30-9:00am) Overall, I was pleased with my stay.

I was in the area and was looking for a place to stop on my road trip. I'm glad I came across this…read moreplace. I checked in late. There is always someone at the front desk, at all hours. That was very helpful. The rooms are comfortable and clean. And, they have breakfast at the hotel, too. The whole building smelled like pancakes, which was great to wake up to.

Stayed over one night in mid September while on a motorcycle ride through the Catskills. The Days…read moreInn was reasonably priced and had the location we were looking for so we stayed there. The place is pretty big and was not crowded. Check-in was easy and friendly. I reserved a nonsmoking room but got a smoking one. I didn't know hotels still had smoking rooms... I guess I could've changed rooms but after riding 300 miles on my bike I didn't care much and just wanted to go eat dinner. I almost gave 3 stars because of the breakfast. Pretty bad selection even for a continental breakfast. Not a big deal as a good diner was less than a block away. Overall the hotel was clean and very safe. I will stay here again on my next trip through.

I literally have never been to a hotel that's so consistently bad I feel like I just paid $600 to…read morestay at a dump. How does Days Inn allow their franchise name on this hotel? It is so disgusting every time. I'm here. It either smells like mold or worse. This time. The floorboards are coming up. There is actual floorboard sticking up. That is dangerous in the room and the lights don't have lightbulbs in them and I asked for a better room and they said they're all like that that was their answer. Can you believe this? What a dump.

Great experience…read more Extra praise to DEMETRIA in the front desk for having a smile on no matter how many questions I asked. Extra praise to BRIDGETTE from the arcade department. She is one person doing the job of 70 people all with a smile. Each of the staff were amazing !!! Looking forward to returning.

We arrived April 2 for our 2 night stay, for my daughter's 16th birthday with two of her friends…read more Our room was not ready until well after five when it was supposed to be ready at four. Their waterpark is only open from 11 AM to 7 PM when basically every other waterpark that I've ever been to is open at least 12 hours a day. When the waterpark is closed, there is nothing else available in this place. Food is almost impossible to come by and if you do, you will wait an incredibly long time. The waterpark is small and crowded. Almost all the restaurants are closed until five if they open at all. Our room which was over $400 a night was not what I expected in the bathroom looked like something that you would see in a prison with the drain in the middle of the floor of the bathroom no designated shower or bath area it's just a shower curtain which had molded all over the bottom of it, over a tile floor. Our garbage had someone else else's tissues in it and our shampoo, conditioner, and body wash were all empty. This made me wonder what we waited till 5 o'clock for because checkout is at 11 and check-in is at four. That's five hours for their staff to clean the rooms. I think that that is enough time if you were properly staffed which they are far from. It was the worst resort waterpark I've ever seen or been to. The manager, sabrina is elusive. I asked for her when Daniel was at the front desk when we were trying to figure out when our room was going to be ready and he couldn't find her and then the next morning I called down and got Sabrina on the phone, but she put me on hold for forcing me to go downstairs and then wait for her yet again. This place is so poorly managed. The only good thing I can say is that the employees were nice. And I think that that says a lot because they're constantly hearing how horrible this place is and they all know it. This was also the most expensive waterpark we've ever been to. Please save your money. This place is an absolute rip off, and you will be sadly disappointed.

Stayed here for 3 days. It was such a nice and peaceful property. The service was amazing. Healthy…read morefood options for all meals. The atmosphere was truly luxurious. Highly recommend visiting.

The worst possible experience. The staff was uniformly unhelpful and rude. No one showed us the…read moreproperty, but left us to meander through a labyrinth of empty rooms. My partner never got her massage and was treated rudely by staff, especially kitchen staff. We decided to leave and get a refund, which was only partially granted, although it's been two days and I haven't seen it yet. We were so looking forward to a relaxing night away and this was a huge disappointment. It's truly impressive how unprofessional, rude, and incompetent the staff was. I am notifying the Better Business Bureau and I highly recommend staying away from this place. I am giving one star because otherwise I can't post this review. Yo1 is not worth even 1 star.

Place was filthy, and smelled like cat pee. The door didn't close properly, and I woke up cold. The…read morebathroom also had a bug crawling in it when I opened the curtain

I arrived in the evening, as a thunderstorm was starting, otherwise I would have gone to a…read moredifferent hotel instead (as soon as I saw what this place looked like!). That said, the reason I booked this place is that it's 15 minutes' walk from the bus and it was half the price of the other available hotel. If I ever return to Monticello, I'll stay at the more expensive hotel. It's got to be better than this place. The room doors are wide open to the street, so any bugs or rodents (or people) can get in. The doors don't seal shut, so even with the door closed, you're going to get flies, moths, mosquitoes, etc. I was hoping the wet floor and open door meant that they had just cleaned my room, but it didn't dry overnight, so I'm guessing the water is coming from below? Or maybe it's that there's not enough ventilation to dry the floor? The tub was missing its finish, there's no way I'd stand in that. Some of the power outlets and one of the light switches worked. The bed linens were stained and had actual holes in them. The wifi worked weakly some of the time. All in all, I felt uncomfortable in the room, and I didn't feel safe leaving the room. I wish I'd thought to check Google or Yelp reviews before booking instead of just relying on the happy Expedia people. What room did all of those 10/10 people stay in?? The one star I'm giving them is partly because I requested a fridge and they brought it to me and it worked (once I plugged it into a working outlet)! It did leak all over the floor. Also because they generously allowed me to leave my suitcase in the room next to reception until I could check in to the place I was staying the next night. All in all, I cannot in good faith recommend staying here.