A Special thank you to John Aguirre and team for helping make this such an incredible experience…read more My husband is absolutely thrilled with his pickup! John provides outstanding customer service and is always straightforward, honest, and professional. The quality of the vehicles he offers is second to none, and he truly takes care of his customers. I've been doing business with John Aguirre since the 1980s, dating back to Pagan Lewis and that level of trust doesn't happen by accident. Over the years, he has consistently delivered excellent service and quality vehicles. I wouldn't buy from anyone else. Thank you, John and team for another great experience and for helping make this special purchase one to remember!

We came to Primetime Auto after we had gone to a few other dealerships...we spoke with John. We…read moretold him what I needed versus what I wanted...and what we got was above and beyond! They have an amazing way of making you feel like family...he explained everything and made sure we understood...he answered every question we had honestly. I left the lot with not only what I needed but what I wanted as well! He was truly God-sent! Thank you so much for all you did to make this deal happen! We will definitely be a returning customer! May God continue to bless your journey Mr John and all your employees as well! Thank you for everything!!!

An absolute crap show. I wanted to change my accounts to a buddle product. So, I had to apply for a…read morenew savings account. No problem did that. Was told to call the next day. Did that then I was told I would have to open another savings account because the one they told me to open the day before would not work??? They had to send the application to my wife's email because that was the email on file even though the day before they sent it to my email.??? So, I got the application from my wife's email, and the information cannot be verified under my SSN or my wife's.??? I have had an account with Rally CCU since 2003.??? Needless to say, I will be moving my banking elsewhere. This used to be one of the best CCU's out there, but they are absolute chaos now. I would not giving a star at all if I could have submitted without doing so.

I would NOT suggest opening an account with this bank. They Refuse ALL mobile deposits, so if you…read moreare Not watching your accounts they will charge you Additional fees because they deny your mobile deposits. There is No one to speak about these charges or concerns. Save yourself the headache and pick a better bank, with customer service.

I sincerely hope no one has to go through what I've experienced. Losing a family member is…read moredifficult enough without having to fight for funds that are rightfully owed to them. Despite providing all the required documentation, Rally Credit Union has made this process unnecessarily complicated and continues to give me the runaround. They are holding funds that were owed to a deceased family member while claiming he was not entitled to them, despite the fact that Social Security benefits are paid in arrears. The payment deposited in October was for September benefits that had already been earned. The lack of clear communication and resolution has been incredibly frustrating during an already difficult time.

Have been with Rally for years and now finally looking for another bank. They take advantage of…read moreoverdraft charges.

I want to take a moment to share my experience and extend a huge, heartfelt thank you to everyone…read moreinvolved in helping me secure my loan refinancing. To Mrs. Mona Ramos, Manager of the Mortgage Servicing department -- your staff is truly amazing. Your leadership clearly shines through in the strength, care, and dedication of your team, and it does not go unnoticed. Marc Hofhiens -- from the bottom of my heart, thank you. You saw that a member was in need and immediately stepped in to help. Not only did you take action, but you also brought together the perfect team to get the job done. Truly a Godsend. Elvira Chavarria, my loan processor -- you made everything feel easy, fast, and completely painless. I honestly don't know how you manage to work as efficiently as you do, but you are absolutely amazing. Maria Guerrero -- the ace in the hole who stepped in and helped bring everything across the finish line. Your kindness, patience, and efficiency meant so much to me. You took the time to walk through my documents, made sure I understood everything, and reassured me that I could always reach out with any questions. I'm so grateful to have worked with you. And to my loan officer, Mrs. Rose Lopez -- from beginning to end, you guided me every single step of the way with such care, professionalism, and dedication. You kept me informed, made sure I knew exactly what needed to be done and when, and always reassured me throughout the process. Even when you were preparing to go out of town, you made sure I was fully taken care of and knew exactly who to contact, never leaving me uncertain for a moment. When you returned, you jumped right back in as if you had never missed a beat. Your commitment and support truly meant everything to me, and I sincerely appreciate all that you've done. I can say with complete certainty that without this incredible team and your dedication, my children and I would not be where we are today. I started this process feeling overwhelmed and defeated, but you all turned that around and gave me hope. You didn't just close a loan -- you put the HOME in home loan. May God bless each and every one of you. From the bottom of my heart, thank you -- from me and my family. We are forever grateful.

I have banked with Raly credit union since they first opened,…read moreAs Navy Army. And I have never had a problem with them..

VERY SATISFIED CUSTOMER!! ASK FOR JOHN OR MARK!!…read moreIf you make your payments on time, have insurance, do not tamper with the GPS, be civil when having conversations with the staff this place is a great place to purchase vehicles. The sad part is that most of their customers have no manners or common sense and put them in the wrong. If you cannot pay your responsibilities then do not buy a vehicle. Even a 2 year old understands that concept lol One star reviews sound like the customers are upset b/c they did not get their way haha pay your bills!!! ALSO LEMON LAWS ONLY APPLY TO NEW VEHICLES NOT USED VEHICLES. A USED CAR WAS OBVIOUSLY TRADED IN BECAUSE IT HAD PROBLEMS. IF YOU WANT A PERFECT CAR FIX YOUR CREDIT!!

I would not give this dealer ship any stars. They basically sold me a lemon. And when a person is…read morefinancially struggling to pay the repaired problems, and monthly payment with made a huge down payment. The vehicle broke down on me within a week or two but John the management/owner could not contact me, could not inform me of the late requirements before or after signing any forms. I had to pay for a tow truck for my vehicle breaking down and He played dumb. I left my valuables in the vehicle and when I called to claim my valuables, he stated there was nothing was in the vehicle, no box that I left. I know it was there I left it in the vehicle after having to walk home when the vehicle broke down. I could not carry it home. He is a con artist. He basically stole from me and kept my down payment. He will sale you a mess up vehicle (lemon), it will break down and you better pay for all repairs, or he will keep the vehicle. He is unprofessional and has no compassion for people just trying to survive. He stole from me and he will steal from you. I will report this company over and over again and make it known that they are con artist. Do not buy!!!! Again not a company to buy from. He will get report from BBB. Never again, will I ever be nieve to people like him. Very Unprofessional and all They are.....ARE CON ARTIST!!!!

Great service, Dario really helped me to find exactly what I was looking for and helped me get on a…read moregreat deal on it!

I WOULDN`t buy nothing from these people they dont care about you after they sell you a car. my…read moremoon roof went out 2 days after i bought they said my warranty did not cover it people do not buy a car from this dealership im warning you l

Worst customer service ever. My parents both passed in 2024 and my mother, who passed first, had an…read moreaccount there. Instead of recognizing her husband (who was there by her bedside as she passed) and allowing us to close his estate and move forward with our lives- they have dragged it out and demanded we spend more money than what is in the account on legal expenses. Their homemade will, deemed invalid for probate but signed and notarized by my parents, was not enough for them to recognize that my mother wanted everything she owned to go to him. The disregard for her final wishes and the insensitivity in the interactions adds a red hot rage to my grief. I want the world to know so they can avoid this circle of hell. No stars.

I've been an executor to 3 estates and dealt with over 15 financial institutions in handling them…read more I've never encountered the unnecessary processes and neanderthal rules this institution put my family through with my Mothers account. The transfer of an IRA with crustal clear beneficiary instructions to be specific. Manager insisted on every member of the family travel including flying from out of state to personally sign. No notary, gold medallion or other STANDARD form of verification was acceptable. Schwabb, Raymond James, Capital One, Ally, Southtrust and yes even our US Treasury handled everything within weeks. 4 months, 178 emails, countless phone calls and the help of another institution working with Victoria Tx location to finally get this handled. I wouldn't use Prosperity to handle the proceeds of a lemonade stand. This would be 1 star if not for Ms Ochoa at Victoria location finally helping.