I just wanted to say thank you personally to Rance for taking plenty of time to help me with…read morefinding the correct forearm/elbow support. He spent extra time talking to me about working out and about his own personal interest and it really meant a lot to me. Very good employee I will be back because of him.

slow help getting shoes and checking out…read more Make sure you are not in any hurry if you go

Great shop in Waco. Kevin, one of the owners, was awesome and made the experience even better. The…read morestore was clean, inviting, and the cards were very well organized, which made it easy to find exactly what I was looking for. Definitely worth stopping by.

Collect Em is a collectibles shop that just recently opened with a solid selection of comics (back…read moreissues and higher-dollar key issues), cards, and toys as well! The owner was really kind and helpful in answering any questions I had, and it's a shop I'd definitely recommending stopping by and supporting!

They have some decent items sometimes. It would be so much better but…read more... you literally get in the line and it doesn't matter if there's one person or 25 people in line, every time you have to literally plan on waiting like 15 minutes in the line because they don't bring up any more cashiers to help check people out. A lot of times there's even employees just hanging around the front on their phones. Like what in the world? And there are literally eight cashier stations and every single time that I have come to this place (and keep in mind I live very close by so I come fairly often) and every time there's only one cashier station being used.... Hey, improve that and then ya'll have a great store!

On 10/9 I went to Burlington and brought $47.59 worth of merchandise and when the cashier which was…read morevery nice gave me my change back she didn't give me the exact change back and when I got home my money was still wrapped in the receipt she gave me and I counted it which was $32.41 she had short changed me $20 so I called and Aubrey the manager told me to come back when I got there it was another manager which told me they had to watch the cameras and to leave my name and number which I did and so the next day around lunchtime I called Aubrey answered again and I asked her if they watch the video she said yes I have your money you can come get it I get off at 3:30 so I went again she walked out and said I can't give you your money they watched the video and she gave it to you I'm like No let me see the video she showed me now keep in mind this video is clear perfect and you can see that she didn't give me all my money and I pointed it out to her. Then she said I can't do anything about it sorry I'm like are you serious can I have the corporate number she gave me 609-387-7800 and the lady told me she couldn't do anything for me to call back and ask for a manger higher then her and so I called back Aubrey told me she couldn't give me that name per policy or her number so I asked her what time do she come in so I can talk to her she said I can't tell you that either per policy which she gave me another number which is the same number just different. So I called back she then continued to hang up on me while laughing in the background i called 6 times which I have the screenshots of the call then I called her from my other phone she then answered saying Hello I said why are you playing and hanging up now I'm pissed off because your playing games. All this over $20 that they could have just giving me back. Aubrey needs to be demoted from being a manger because you don't do that to paying customers this is bad customer service something needs to be done and I need my money back. I feel like this is not the first time they been stealing money from customers. This is definitely stealing .if someone would've been stealing from this company actions would be taking.

Employees were friendly but they kept talking to each other in Spanish while I stood at the cash…read moreregister waiting. Made me a little uncomfortable. Wasn't too impressed with their selection of toddler boys clothes here but the store was very clean and well organized.

The store manager here was absolutely wonderful .... I went in trying to outfit 25 kids for Special…read moreOlympics ....Raine took my list and promptly and accurately gathered everything available in the store and then ordered what was not available in store on line for me. Her skill as a teacher certainly came in handy as did her yellow and green highlighters which helped tremendously! Everything came on time and was perfect. These little guys were so excited with their uniforms for their big day! Thank you so much Raine!

Blake was helpful and knowledgeable. I bought some bushings to fix some wheelbite on the board. The…read moreprices were fantastic. Great location!

No one would help me. They have no one to help with the skateboards. Was willing to drop $$$$ on…read moreold school decks and banners and basically told they couldn't help me because their skateboard guy is out.

Husband bought shoes there, heel began to fall off after about 6 months of wearing 3 days a…read moreweek.The heel fell off in pieces . He loves the look of the shoe but not the durability.

Some harsh reviews. the store has a buy one, get one 50% off…read moredeal so if they have shoes in your size that are desired it's a good deal. It's an outlet so sizes are limited when it comes to the stocked models. As for the store the staff are hands off, but when asked I was shown which aisles held men's wide shoes. its a spacious retail space with seating between aisle rows. I noticed sizes for men when shopping 8 - 14 in wide / extreme wide when shopping, and a great variety of styles both slip on and not. During my trip I bought 2 pairs of shoes, and used an earned credit. You can get a discount as a 1st time customer, and earn points / dollars $ / credits for future purchases. Also check the online store that has frequent items on sale, and available discounts https://www.skechers.com/.

They've got a pretty decent selection of shoes, but really nothing that Rack Room Shoes or the…read moreRichland Mall (or any other shoe store in Waco) would have. They carry popular brands like Birkenstock, Doc Martens, etc. The store itself is clean and well organized. But the staff is lazy and doesn't speak very kindly to customers. They don't greet you when you walk in, and are very put off when you ask any questions. When I was checking out the girl pretty much just tossed the shoe box at me and continued talking to her friend. For such a nice store, the employees really bring the value of the store down. Quite disappointing. However, I'm happy with my new shoes, but won't be back to this particular location. I'd rather drive to the DSW in Cedar Park, or shop at an entirely different shoe store in Waco.

Worst customer service, young woman that waited on me was rude. It was my first time there and I…read morewill not return.

I always do my homework when it comes to having specialized work like monogramming done. She had…read moretwo five store ratings online. They were so right her work is impeccable and she's was easy to work with. I even called later to change my original color choices. She finished it early and it was even better than I hoped for. I don't think is enough. There was a place close to my home but had very poor ratings. I am so glad I drove farther and was met by someone wanting to make sure I was pleased. You can't go wrong with Terri!!!!

From the owner: Specializing in: - Embroidery…read more- Monograms - Tailoring Supplies & Trims