i am a local in pacific beach and own businesses in the area. i definitely dont expect perfection in customer service, but there is a limit. (this might be the 2nd yelp i have ever felt compelled to write) in short the wine manager recognized me the other day and suggested i buy wine during a short window in time where they will give you 40% off rather than the normal 30% off (when you buy 6 bottles). i went in to purchase 6 nice bottles (during that time period), and when at check out the checker ("Ericka C.") did not even know of the special. so i showed her a pic of the sign that was in the store that i had posted on my social media (because i was so excited). when i did, she interpreted it as a minimum of 12 bottles even though the sign did not say "a minimum of 12 bottles required". in any case no matter how your interpret it, she was very rude (which is strange as most checkers there are over nice most of the time). it took a long time to get a manager (which was a little embarrassing), but when "Nicholas Denny" arrived, who was firm but polite interpreted it the same although he admitted it didn't make a lot of sense. meaning it read as if 12 was a max, with the idea someone could buy 100, 200 bottles (or more) and get 40% off. in any case they felt the extra 10% off on 6 bottles of nice wine i was buying was worth rudeness and upsetting a customer enough to write this annoying ;) review. like a gentlemen i went back and bought 6 more for a total of 12, got the 40% off and left. i will simply buy all my wine on line for now on and encourage my friends and family to do the same. moreover i will just drive an extra 5 blocks to Vons for now on as well. this whole thing was dumb and could of easily been avoided. read more

I wasn't a big fan of this Ralphs at first... i shopped here all the time when I moved to San Diego, 5 years ago and I kept coming home with expired food!!! YUCK! It was very disappointing. So I started shopping at my neighborhood VONS. I just became so use to it. It was my place to go. I spend about $150 every 2-3 weeks on groceries. Well after years of shopping at VONS, I decided last year to try Ralphs again, but reminded myself to have eagle eyes on the expiration dates of my products. I was AMAZED at the price difference! Whoa! I never really was one to pay attention to that, I usually just buy what I need. Also with the Ralph's card, I LOVE hearing the register as it's marking down my prices!! :D haha. I buy waaaaay more groceries for $150. They have a good selection to keep your kitchen stocked. I like it too because it doesn't feel too crowded and the lines are not long either. My kids like it because they have those little shopping carts for the kids to push around to help out! :D Or the shopping cart with the car attached to it - if you're a parent, you know what I'm talking about! read more

This morning I go into this Ralph's, and as I'm going in there's two elderly homeless men, and one woman walking on Pacific drive past the Ralph's garage making their voices big, yelling threats, and expressing displeasure the whole time their voice was booming into the garage, it scared the hell out of me, I get out of my car, and there's two old homeless men walking like they're not doing anything wrong. I go into that store, and tell the manager what's happening, he pretends like he doesn't understand a word I'm saying. I go back later this evening, and those two homeless men, and lady are still standing on the corner. So, now it's official, every single time I go to any Ralph's I get threatened, and I don't appreciate it. Now each, and every time I go to a Ralph's I have to park my car, get out, walk around the entire building myself, and personally make sure there is no crazy ass homeless people there who are just itching to threaten, or attack me. It's a safety issue. I'm single, I can hang, but don't threaten me that's all I gotta say. read more

The people who work at Ralph's are generally nice, and obviously there is a wide selection of products. It's a big store. However, Ralph's shows total contempt for the customer by forcing customers to use self checkout. Their method is simple: no matter how many people are trying to check out, have only one checker working. Either you wait a lo-o-o-o-ong time in line, or you have to do their work by checking yourself out. And you have to wait to do that, too. No, this is not more convenient. It's just a way to make the customer do the work. Luckily there are other choices for shopping not far away. Bye bye Ralph's. read more

I have been shopping at this Ralph's in PB for 20 years. The staff has been awesome for two decades, but ROBIN who checks customers out has the biggest fans and repeat customers that will wait longer just to interact with ROBIN. ROBIN is not only a great asset to Ralph's, but ROBINS draws people to the PB store!!! Now ROBIN has become a major attractive personality in PB that make shopping not only fun but ROBIN is so very entertaining with Her true love for all. Thanks for all you do ROBIN!!! Robert Laffoon..... read more

When you close early so you can do inventory, printing a tiny little sign that you put on the automatic door next to the 50 other signs already on the door is NOT an effective way to inform your customers. This Might have been the best option in 1992, but we've come along way since then, we'll all of us accept for Ralphs apparently. Just in the 3 minutes I've bed. Writing this I've watched nearly 30 people try to e yet the store. Whoever planned this inventory did a very poor job read more

This used to be a decent store. But to save money, they now have only one checker working, even if there is a long line. The idea is to force you to do their work by using the self-checkout line (no, it is NOT more convenient). And if it's busy, you have to wait in line there, too. For the privilege of doing their work for them. Luckily there are other good shopping options nearby. (Am I allowed to mention Sprouts, Trader Joe's and Vons?) read more

I go here probably several times a week. The bonus of Ralphs in general is the hours and that it usually has everything. The downside is the prices which is why I only buy certain things. Sometimes they have good clearance prices too. There are a couple of cashiers who are nice that I see on a regular basis. Also if you have a problem with anything they have exchanged it with no problem. read more

They didn't have any security working this Friday, and Saturday evening or morning. The property has homeless drug addicts loitering. They've been using the Starbucks as a crime hub. There was a stolen purse sitting there all day, and I had to get on their employees to do their job. And they still didn't do it, they didn't care at all that someone used their work place to commit a crime. read more

The store is ok, but it is a haven for criminals/homeless who steal stuff all day, every day. I have personally witnessed 3 different homeless guys steal bottles of booze, and several others blatantly shoplifting like they own the place. I have been assaulted by one of these homeless whack jobs. How about getting serious with your security Ralphs? Until then, I'll shop somewhere safer. read more

CLEAN IT UP!!! Yea your on the beach...but lets get some good produce and the deli is so lacking! Spend money to make money. and just a suggestion...PB loves to BBQ so a butcher department might make you money! you already have the facility, try and offer some great cuts and killer sausages. oh yea FYI there is a lot of foreigners that are visiting so id up your import section. read more

The location's a good size and there's not too much of a wait compared to their Monterey Park location. However, unlike their MP location, there's no Stinky Tofu pot. Service is great but during the dinner rush, they get a tad slow and kind of forget to do the small things like refill your water cup or coming back to give you an extra set of chopsticks etc. read more

This place have visited by me just once and It was just OK. As the staff here is not good. They don't want to help people. The store is clean and organized but its not a good place for visiting regularly. They could imrove their ranking by using the staff as a key not just to pay them. read more

Nice staff but the the homeless/drug addicts stealing and yelling at people sucks. Where is the security guard? The star bucks in the plaza shut down because of the homeless, you'd think they'd they would get more guards. Homeless shit in the store and steal whatever they want. read more

When will these people teach them how to sack groceries? You buy a pie and the sacker puts in a sack sideways. you get home to a pie thats turned into a heep. Or they put all the heavy items in one bag and then one tiny item in another by itself. Its not rocket science people, read more

I actually thought this place might clean up. It is the most disgusting store continually for years. It's unsafe because of the amount of homeless population and it's dirty and there's trash all over the place. Definitely do not bring your kids here read more

By far my new favorite store in PB! Vons is great! But it is wayyyy over priced!! & in terms of meat, Ralphs has Boars Head Meat in their Deli to which neither Vons nor Albertsons has! Great friendly staff & a clean store! read more

8pm Friday evening. A virtual ghost town. Where is everyone? I guess I'll have to wait until summer to see everyone here. Crazy, but expected there to be a few people here after 8pm. I was wrong. read more

The florist @ Ralph's PB made me a fabulous wedding bouquet arrangement and handled rest of flowers for wedding as well. She was so helpful and had great design ideas. Thanks for the great service. read more