We were really impressed this hotel! First, the lobby was…read morebeautifully decorated for Christmas! The staff was amazing also from the registration desk to the house cleaning ladies, very accommodating. We went down to get a recommendation for a place for dinner and were pleasantly surprised with an equally great place for dinner. In short, this hotel is our new favorite and will stay again. Friendly, friendly, friendly!!! It's a rare gem among hotels!

We stayed here on our way to Florida. It was located right off 75 and super convenient. The hotel…read morelooked really nice from the outside. The rooms were a different story. The curtains were dirty and shredded, the tv looked like it was cleaned with furniture polish, the molding was coming off the wall, artwork had some fungus growing on it and I would not take my shoes off and walk on the moist carpet. The positives? You can stay here with a pet and they have little walk out patios. That's about it. Was really bummed!

Fantastic stay 7/6-7/7. The front desk was great! So…read morefriendly and helpful. Offered us our "Gold" status amenities and gave us a room upgrade. The room was spotless and we got a great night's sleep. Anthony, in the breakfast room, was assisting every guest with a smile. He showed us how to use the waffle maker and explained the various toppings. Check out was just as great. Offered us assistance and wished us safe travels on our journey. 5 Stars without a doubt.

Very disappointed with room condition, we tripped over the front door threshold it came loose just…read moreroiling luggage over it, The a/c was not cold enough to cool the suite and was badly contaminated by cigarette smoke rendering the suite a smokers room? The shower heads was falling apart The side dresser was missing a door? I was driving 8 hours straight when I checked in other wise would have requested a different room but due to the circumstance just unhappily delt with it, The rest of the hotel lobby ect was clean and friendly staff.

Being a holiday inn loyalty member and staying at them as I travel. This place I do NOT recommend…read more The staff is not polite at all. You say hello and they literally rolled their eyes at you. We came downstairs at 7:30 am for breakfast and they were out of everything but the pancakes, and biscuits. When asked if they are going to restock the kitchen attendant said "no, this is it." It looks like it's a newer hotel but when you are in the rooms, the showers are not clean, and the sill around the window was coming off.

Night duty reception is awful. Extremely INHOSPITABLE. Fortunately right next door are nice people…read moreand clean rooms for a fraction of the price. With reception like that, doing the competition a big favor!

Pleasantly surprised! The breakfast the next morning was the icing on the triple chocolate cake:)read more

Not too shabby!!! CAUTION: You get what you pay for…read more Needed a place to stay for the night & thought.. hey why not the Best Western. The room was moderately clean. They come equipped with LCD TV's, microwaves, & refrigerators. The only thing that was displeasing was the bathroom. The floor was sticky. It was long strands of brunette hair everywhere - even embedded in the towels. I honestly think it's time for new towels; they were very thin and worn. The shower was outdated and the tub slowly filled up with water while taking a shower. UGH! So unsanitary. The continental breakfast was the best part. Starting at 6 am and ending at 9, I was surprised to see: sausage, egg patties, biscuits, sausage gravy, waffles, fruit, cheese, cereal, yogurt, muffins, Danishes, etc. The staff was either hit or miss.. meaning - some were friendlier than others. While some greeted you with a smile, others ignored the fact that you were even there. Overall, I would say this isn't too bad of a place to stay if you're looking for something quick for a night. There are other hotels nearby in the area, they may be better than this.. or maybe not. It'd be up to you to take that chance. If needed, I WOULD stay here again. The bathroom is the only reason I have this place 3 stars instead of 4.

The first room the AC didn't work and it smelled so bad. The second room the AC worked and smelled…read morea little better. The toilet was nasty, poop on the outside. Bugs in the windows. Looks like for months the live bugs were crusty. The hallways were 86 degrees. Will never stay here again. The best western was much better.

Unfortunately, this hotel seems to be infested with roaches. I've found many many roaches in my 4…read moredays spent here. The bed is worn out and quite uncomfortable as well. The room itself seems clean and the linens are good quality. But I just can't overlook so many roaches.

This property is in serious need of an update! The outside and the lobby area are very deceiving!…read moreOnce you reach the room, you're guaranteed to be disappointed. Check in was flawless. The young lady at the front desk was friendly and checked us in in less than 5 minutes. She went above and beyond to make sure my family was as comfortable as possible....after a few mishaps! We had to change rooms a few times for several reasons. One room didn't have didn't have AC, the tv was not working in the other, and the last room was occupied by someone else and we barged in- *sigh*! The rooms ALL need a deep cleaning and updating as others have stated! The inspection in the elevator had expired but they didn't seem to worried about that. This was a one night stay and that's about all they're good for. There's several food options in the area as well as more hotel options too!!

Family trip and we booked this hotel as a half way point to stay the night. We always love…read moreFairfield Inn. The front desk staff was super nice and helpful. Made us feel welcome. The first impression was that the hotel was clean but needed some love. Older feel to the property. Our room was spacious and comfortable. Again clean and ready to give us a good night sleep. We kept hearing a grinding noise - prevalent in the bathroom. Sounded like something on the floor below us. This continued off and on all night. Not horrible but it was a sound all night. The bathroom fan ran 100% of the time. We could not turn it off. As long as the bathroom door was closed, you did not hear it. Bathroom was clean - bath products stocked - plenty of towels (seemed new - white fluffy heavy towels). The bathroom was older - needs an update. Some items are simple such as fixing scrapes on the wall - touching up paint? The shower curtain was too small for the shower. Water on the floor every shower. Would I stay here again? Yes! Just an older hotel that needs some love.

The hotel was adequate for a place to sleep and shower and the price was right but there were…read moremultiple things that needed attention in the room. The sheer curtains needed laundered or replaced as there were dark spots on them. I could not get the hair dryer to work. I tried resetting the GFI outlet on the wall and it still would not work. There was noticeable rust on the door hinges and wall shelf. The lid container at the breakfast was cracked and missing a piece of plastic. The food was mostly gone and not restocked yet breakfast still had 45 minutes to go. My husband asked for the coffee to be replenished. When we were ready to check out the front door was locked and the attendant was gone. The yard worker approached me and offered to take my key so that we could depart. There are many hotels to spend our money on and I don't think we will be back to this one when traveling through Georgia.

I tried contacting the General Manager several times regarding my room booking complaint, but never…read morereceived a response. This was a very disappointing experience. The lack of customer service and communication was unacceptable. In my opinion, this property does not deserve a 1-star rating.

Very nasty rooms to match the customer service. The pictures they show do not match this hotel. Do…read moreyourselves a favor and don't stay here.

Worst hotel in the entire USA. Should not be allowed to operate. Deceptively misleading pictures…read moreand reviews. Pure filth. Mold and dirt everywhere. Sinks are clogged. Beds, sheets and pillow cases had stains and filth. Roaches everywhere. Spiders on bed stands. Floors not cleaned with stains. Floorboards we're filthy. Do NOT stay here. Definitely not worthy of a normally dependable hotel brand.

The only thing positive I can say about this place was that the desk clerk, Tina, tried her hardest…read moreto make us happy. This is by far the most disgusting hotel I have ever been in ever. It was seriously like some nasty hotel in a movie it was so blatantly horrible. The lobby area smelled strongly of mothballs, but I figured that was just temporary...I'm not staying in the lobby. We went to our FIRST room and the room had an old musty odor. Trying to reduce the stagnate air I turned on the ancient A/C. It squealed so loudly it was unbearable. I tried to attach the video, but couldn't. We were given a SECOND room. Half of the lights were burnt out...which may have been to keep guests from noticing how stained and sickening the bedspreads were. I pulled the bedspread back and there was hair, long dark hair, in the sheets and the pillow cases were also stained. We tried a THIRD room and it was just as filthy as the others so we just left. Tina was very helpful and apologetic.

If you are in a budget crunch, this is a decent place to stay. My room had a fridge and a…read moremicrowave; the bathroom area had a coffee maker and a hair dryer. The air conditioner/heater appeared to be fairly new. I couldn't give five stars for a couple of reasons: 1) My room had an unpleasant odor that I couldn't identify, but it was not pleasant and it detracted from my stay. 2) Housekeeping could have been better. I expected that my bed would get new linens each day, but most days the staff simply made the bed without changing the sheets. If I could have given two and a half stars, I would have.

Front desk lady told me they don't have housekeepers at this time!!!! Room was disgusting, toilet…read morewasn't clean, mysterious stains and drips on the walls, wallpaper is peeling off, carpet smells of mold and cigarettes even though it's not a smoking room. Tv didn't work. Wouldn't be surprised if they aren't washing the sheets. pool / gym is closed and breakfast is limited to coffee and waffle maker "due to covid" but they aren't even wearing masks. Me and another guest brought this all to the front desk ladies attention and after telling us they do not have housekeepers and no refunds she says she doesn't speak English and walks away. Criminal

This hotel is disgusting. Very disappointed for the money you spend. Will never stay here again…read more Pictures should show enough. The worst part of the entire night was when someone walked into our room at 4am, then walked back out. The latch was broken (of course), but I had the door locked. Scared us to death!