This was once a nice place to stay, I know during covid it went through some challenging times but I was under the impression that they were cleaning things up....well..they started to but have a long way to go. As of last week, there was paint on the floor, and it was undecorated and looked like they were in the middle of a move. We had a small dog and was told that it was $25 a night, then another person said no dogs at all. The floor was not swept the entire time we were there and the pool had things floating in it and is in bad need of maintenance. The staff was friendly, and the beds were comfortable. The bathroom was clean but walls are water soaked and needs updating. It is such a beautiful property, the potential here is great. They need to fix it up. I will not be staying there again until the remodel is done. read more

Absolutely terrible. Reviewed pet policy prior to booking reservation, arrived after almost a 3 hr drive. Room was not cleaned. Used hair ties, snack wrappers, and dirt on floor by 1 bed. didn't even look at other bed. Went to desk to request broom, dustpan, and towels to clean floor ( kids were tired). At that time, gentleman at desk said, "I forgot to have you sign the pet policy.". Upon reading, pet CANNOT be left unattended anywhere on hotel grounds or in your car. So, if your family wants to eat breakfast, use the pool, go out to dinner or beach, someone misses out as pet cannot be left alone. Ill re-state, I specifically asked these questions prior to placing reservation. Needless to say, it was a quick load things and kids up to drive home. Would not recommend. read more

Ramada by Wyndham Saco/Old Orchard Beach Area - Hotels Near Me - Saco, Maine

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I got a great deal on a third party website for two days. I was told I was only permitted to stay two days. I asked if I could extend my stay due to the great rate. The front desk told me that she would talk to her manager, and he would "think" about it????????? This "manger/owner/whoever" hides behind the desk and will not speak directly to you?!?! I had to call the front desk twice to get the "manger's" answer. I was also charged an additional $20 without my permission. Was told it was for " incidentals" and would be credited immediately upon checkout. It was not and currently still waiting for it to be credited I would agree with the other reviews stating that cleanliness is NOT up to par! Stains all over hallway carpets, water damage being painted over. There is no maid service and very limited amenities. Breakfast is very limited as well. Parking is very odd and you have to park in the back to see your car from your room. Maintenance staff is very friendly. There are plenty of nicer places to stay in the area. read more

If i could rate this negative stars i would. we woke up this morning yo find that there was dried blood all along the bottom of the matress cover(attempted to hide with fitted sheet). when we went to the front desk worker she wasn't suprised or even apologetic after seeing the photos. we asked to speak to the manager but apparently they don't have one. there are massive ants all throughout the building. They may have refunded the 200+ dollars but does not make up for this awful experience. when we had first checked in we had lost a key so we went to go replace it and the original worker who checked us in checked us in under a whole other persons name. I would bet that this hotel does indeed have bugs. a little bit past the pool in the back theres a corner with loads of old furniture. They may have remodeled the top floor but the hotel is overall awful. read more

Ramada by Wyndham Saco/Old Orchard Beach Area - Dried blood bottom corner. - Hotels Near Me - Saco, Maine

My husband and I stayed here about 6 years ago and it was a wonderful hotel. The breakfast then was great and the overall atmosphere of the hotel was nice. We booked this hotel for our most recent stay and from the moment we walked into the lobby we noticed how run down it was. The employees do not wear any kind of uniform or name tags and most of them are not very friendly. As we stepped into the elevator the overwhelming smell of marijuana just about knocked us over. When we arrived to our room, it was clean but paint was peeling off the walls and there was a musty smell. I noticed when stepping into the shower that the grips were worn and the tub was very slippery. I ended up taking a fall and hitting the tile floor outside of the tub. When I reported it to the front desk, the young lady said, well it must be the cleaning products they use. I told her the grips were non-existent and she pretty much dismissed my concern. She then asked me if I was hurt and I told her not seriously but I was sore. I expected to at least hear from a manager which I never did. The breakfast was mediocre at best. Eggs and undercooked sausage links. They had bagels, English muffins and bread for toast. A small cereal bar and a waffle station. We will not stay here again. read more

It's a room and the bed is comfortable. They are working on a new street entrance from tso you do not have to pay a toll each time. There is construction all around the hotel and a strong farm smell in the parking lot. They are working on upgrades like painting the outside. They have removed the carpet and have a composite flooring. There is no gym or fitness center and the pool is open from 8-8. One nice things for early risers is that breakfast starts at 6:30. read more

1. 2nd floor hallway carpeting had numerous stains along the entire length and smelled musty. It looked like it was salvaged from a flood. 2. Fitness center was closed which was not indicated on website. 3. Breakfast was very limited. 4. Driveway had a locked gate right in front making exiting highly inconvenient. 5. Room lacked carpeting and had an unusual odor. 6. Was way overpriced. 6. Bedding and coffee were pretty good. read more

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Writing this with two bloody shins, as both beds in our room have a bulky wooden frame that extends well past the mattress. All people in our party smashed their knees on both beds, multiple times so be warned. The toilet seat was broken. Many flies in the room. Greenish-grey mold on the ceiling.The freezer in the mini-refrigerator leaked water over most of our clothes. Armed private An armed security guard was walking around the lobby? The towels and sheets smelled clean so thats good. Breakfast was okay. The staff was nice and they were understaffed so I don't blame them for any of this. Just amenities/maintenance issues. read more

Worst management I've dealt with in a long time. They will take tour money even when you're not staying. I tried to call and cancel the room, but nobody answers, or gets back with you. I paid near $150 and didn't even stay. Total scam hotel! read more

From check in at 3am to check out 4 days later, everything was great. Everyone was so friendly. Great place to stay.

We've been on the road for two weeks and stayed here 2 nights while visiting family . It was the only hotel available near our family . We had intended to stay five nights but we couldn't stomach staying in such a filthy , rundown place for $250 a night ! The hallways were disgusting , the laundry machines were broken , an elevator is out of service , sheets were dirty , door latch was broken , we asked multiple times for our dirty towels to be picked up and new ones delivered (never happened) . The list goes on . If the front desk was manned the clerk wouldn't even get up when we approached for help . Ramada should be ashamed to put their name on this hotel . It needs paint and plaster repairs throughout . A new manager that knows how to manage a large hotel might also help . I assume no one attends hospitality training anymore. Do not expect your room to be cleaned during your stay even if it's longer term . Unfortunately, it's high season and people will flock here. read more

Jen checked me in when I arrived for labor day weekend. I asked if she could only charge me one pet fee instead of two, as many hotels will do. Jen was very rude and unprofessional and was nasty. She gave me two keys which did not work. I went back to the front desk to ask for keys that work and also to show her the pictures I took of the black mold on the wall, the dental floss on the floor by the unplugged non working refrigerator. I stopped back later and asked for manager Sue, who gave me five minutes to get out or she would call the police How horrible. She asked me to get out because I complained about the rudeness of Jen the front desk clerk. On my exit the front deck girl had to inspect the room. She said it smelled like smoke. It did. But I m a non smoker. Trash around the grounds outside. Never again! Aside this. The place smells like mold is filthy and is a nasty place. BEWARE! read more

My husband and I were very much looking forward to four days in Maine we love the pool iand love to swim and lay in the sun all day and do nothing well during their COVID-19 policy they shut the pool and no breakfast at all not even coffee or tea. They did not state this on their website when I made the reservation so basically we just booked two nights to lay in bed and watch TV. I'm very disappointed and I feel bad for other couples that Have checked in with two little children. We are booked at another hotel in Kennebunkport Maine and their breakfast is open and their pool and hot tub are open so I think this hotel is just taking the lazy way out! the woman at the desk did not have much of an explanation. Will never vacation here again read more

This place is super sketchy. Was going to get a room here for the night due to its close proximity off of the highway. Pulled in and there were all these sketchy people out around who looked like they were on drugs. I looked around at the grounds, trash in the bushes all around the place. Went in cause I didn't want to drive anymore, greeted by a very rude person who was super snippy. I walked out, this place is gross and the attitude is unbelievable. read more

We have stayed here for the last 20 years while visiting family, but we won't ever again. What a mess, they say they include breakfast, but there is NO breakfast. They have closed their gym. The rooms are not completely painted, with cracks in the walls. They ran out of hair conditioner for guests. And there were fees that they tried to add onto our bill which we had to argue to get removed. So sad, I don't know what happened to this place, maybe new owners? I will NEVER stay here again. read more

The man at the checkin desk was very nice & the bed was very comfortable, BUT the place reeked of stale smoke especially in our non-smoking room. The whole place had an icky vibe. Will never go back read more

This is the first hotel I've stayed in as part of my vacation towards Maine, and I loved it. Very good value for your money. Staff - Very nice and kind. They understand and explain things easily. Hotel - Really clean and well kept. Only problem is the smell. Don't know exactly what it is, but it is very noticeable. Not the worst smell, but not the most pleasant. Room - Clean and well kept. There is no microwave or refrigerator, but there is a microwave in the breakfast area. Beds were comfortable. Nothing too special. Unlike the lobby, it doesn't smell, which is weird. Breakfast - Really good breakfast. Everything is fresh and ready. Lots of food to choose from and you can watch TV while eating. Overall, nothing too special, but if you're looking for a night stay around Portland, I highly recommend this. read more

Great Room. Great Price. I recently moved away from Maine and was returning to tie up some loose ends. This hotel was perfect. Easy booking. Stayed for three nights. Very comfortable and clean. Breakfast could have been a little better. Coffee was weak and the food seemed out of date. So I usually left in the morning and went out for coffee and breakfast. The room itself was alright. Would of like to have a coffee pot and fridge in the room. I will stay here again. read more

DO NOT STAY AT THIS PLACE!!! The pictures that are shown on the website are not accurate!!! The place looks deserted and the front desk staff are not helpful at all!!! Granted we are in a pandemic they placed all four parties checking in on the same floor right next to each other. Our room was directly next door to not one but two barking dogs. We complained immediately to the front desk staff which only offered to contact the owner. Only when they could not contact the owner, the offered to switch our room. At that point we were done and checked out an hour after we arrived. Rooms are not properly sanitized and they smell of cigarettes. read more

We spent (2) nights here. The facilities was okay. The price is on high end compared to the quality. Although, I assume that the time of year/season (summer vacation season) corresponds with the pricing. I feel that the room is doable but could have been cleaner (regarding certain things that were overlooked) like dirty throw pillows & items left on the floor behind a dresser. This may seem minor & Yes, I agree that on the surface it is minor BUT as a guest to a place where their business is hospitality, one would assume that basic cleanliness of high priority. Guests like myself look at this & wonder "what else was glossed over, missed or neglected". For the price of a basic room I do expect more. There is nothing special to name about this hotel besides convenience to things on our vacation itinerary. Oh...but there is an outdoor pool & complimentary breakfast (if that fits your fancy). Very BASIC lodging. One HUGE missed nugget of information is that you will be charged tolls each time that you leave and enter the Hotel area, no matter if you just go around the corner!!!! RIDICULOUSNESS which I did not see highlighted by any other guests...weird. P.S. we eventually found access to the secondary parking lot which you have to access via a different route which bypasses all of the tolls (near the Sunoco, good luck finding the access route). This place does its job of lodging. read more

This was one of the only places that wasnt full (on a thursday night). The front desk person, Ben, was extremely friendly and helpful. He made a weary traveler's stressful evening (searching for hotels) turn into a restful night sleep. Room was clean, bed nice and firm, citrus soap smelled very good, hot continental breakfast in the morning was alright, and the price was reasonable. Room smelled clean and it was quiet. Only issue was that the parking lot seemed to be under construction or something and there was no way to drive up to the front door. Also the hot water faucet was very, very hot so be careful. read more

THE BEDS ARE FANTASTIC!!! Thank goodness for the beds, otherwise I would have slept in my car. It's not filthy, just an old hotel "off the turnpike" that is in DIRE need of a spruce up and a load of Febreeze. I thoroughly enjoy relaxing in plush chair to enjoy a Good Book but this chair was stained from one end to the other - never sat in it. I'm sure it's comfortable but I opted for the edge of the bed. Did I mention the bed was fantastic?? It was a very average stay and it was a good nights sleep but do not plan your dream vacation to the great state of Maine around this hotel. Travel safe! read more

Ramada by Wyndham Saco/Old Orchard Beach Area - The reading chair... - Hotels Near Me - Saco, Maine

This was my third time staying at this hotel in the past year, and I have always been very pleased. The room was clean and pleasant. The shower never ran out of hot water so I could really relax and steam up the whole bathroom. There was a coffee maker in the room which I used generously. The bed was very comfortable, but the pillows were a little too squishy for my tastes. The internet works pretty well. I was able to use Netflix uninterrupted whether I was using wifi or the ethernet cable provided in the room. Breakfast is pretty awesome. They offer orange and cranberry juices, muffins, bagels, bread, pancakes or french toast, scrambled eggs or omelets, sausage patties or links, yogurt, hard boiled eggs, cereals, milk, butter, jelly, and peanut butter. The coffee was not my favorite, but I heard other hotel patrons saying they thought it was really good. This hotel also offers dinner for about $10 with two different choices of food. They have apples, coffee, and tea available all day. They also have mugs available if you'd rather use that than a paper cup. For the price, this is my favorite hotel in the area and I will definitely be back for another stay. read more

1 star is being generous. To say the manager Sumana is careless, disengaged and horrible at her job would be an understatement. It has been almost one full weeks since our stay and we are still waiting in a call back to address a major error that occurred in the hotels end. NOTHING. Not even a missed call or email. Do yourself a favor and stay at a motel 8. Maybe you'll get better service then we did. Jen and Sumana were certainly a disappointment. We won't be back. read more

Remember kids: You get what you pay for. I picked this place because it was cheap. I wasn't expecting the Ritz. Just a clean, safe place to lay my head for the night. Something to know about getting here: There are two ways to get in... An exit off the turnpike (isn't that what you east coasters call that thing?) that is connected directly to the hotel and a regular exit that requires you drive in a giant circle on side streets. Take the one that requires you go in a circle. Inexplicably, the two parking lots aren't connected, so when you leave the parking lot from the exit that connected you to the turnpike you can only continue going north. Pain. in. the. ass. Ramada, spend the money and connect your two parking lots. It will save everyone a ton of trouble. I arrived an hour before check-in and they were gracious enough to get me in my room early. The woman at the front desk was chipper and polite. When I got up to my room, the second I walked in, I was hit with a very distinct... odor. It wasn't cigarettes. It was musty... and... not pleasant. I opened the windows (if you can can call that two inch crack really "opening") and turned on the A/C. Meanwhile, I discovered the light in the bathroom was on the outs. There is nothing more annoying than a flickering fluorescent. Ugh. After an hour, the smell had not gone away, so I called the front desk and asked for a new room. She said no immediately -- they were full due to the holiday -- but then called me back not even five minutes later and said she could move me after all. When I walked into my new room, guess what? SAME. DAMN. SMELL. I don't know what it is, Ramada! WHAT MAKES THAT SMELL?! Maybe all the rooms smell that way! Who knows! But that shit ain't going away. I eventually got used to it, but guys, seriously, you need to fix that. It didn't seem to "stick" to me or any of my stuff... but seriously. Gross. The next morning as I left my room, I realize I had left my key inside. I went downstairs and let the desk know... and the woman at the front made a show of mocking me. She was kidding, I'm sure, but terrible customer service, no less. Over all, the rooms seems clean. The bathroom were old, but clean (and the light in my new room worked), although one of my towels had a blue stain on it (ink?). If a towel is stained, they should get rid of it. No matter WHAT the stain is. Unfortunately, the walls are really thin and I was woken up every morning by the neighbors letting their children run screaming up and down the hallway for an hour (not Ramada's fault. But seriously, parents? RUDE. EXTRA RUDE. IHOPEYOUCHOKEONYOURFREEBREAKFASTRUDE). The provided breakfast is pretty standard: cereal, yogurt, eggs, cinnamon rolls, bagels, fruit. They breakfast bar stayed open til 10am which was fantastic for a late sleeper like me. Usually those things close shop at, like, 8 and I starve all morning. I had one king sized bed which I found to be comfortable. The linens were clean and the pillows soft. The iron worked and was clean, as was the ironing board. The hotel is obviously not new, but is by no means filthy, nor did I ever fee unsafe. It's just old. I wouldn't pay more than $70/night to stay here. read more

Nice hotel that we stayed at for our trip. It was a bit confusing to find because we first got there around 1am but its clean, the staff is friendly and the service is great. It's an affordable price and only 20 minutes away from Portland and even closer to Old Orchard Beach. Great place to stay if you have a family with young kids. read more

I stayed at the Ramada with my gal pal during a spontaneous trip to Maine to celebrate some unusually nice autumn weather. The hotel was easy enough to find and the front desk staff was pleasant, but the overall experience was less than ideal. Upon entering our room on the second floor, we were immediately greeted by the sound of rushing water. We actually thought someone was in our bathroom - yikes! But as we opened the door, we discovered the toilet was making this very loud sound. After removing the tank lid we discovered something was definitely wrong and had to turn the water off. The toilet at this point was non-functioning. We tried putting in a call to the front desk only to discover that neither of the two phones in our room worked. We walked down there and the night manager came to take a look but said there was nothing he could do besides what we'd already done. Put a damper on our wine-drinking plans! All in all, I would not choose to stay here again. The AC is noisy, the rooms need renovating, and there are so many better options in the area if you take a drive around. read more

Stayed here one night, paid $198....ugh! Read that the breakfast was awesome, was truly disappointed! If you like eggs and breads you are in luck. No breakfast meats ...only eggs, pancakes, toast, bagels, English muffins, oatmeal, and cereal. I thought maybe they just hadn't put anything out yet but there was actually nothing meat related served at all. When I went to the front desk to say that I wished there was a little more variety, I got the wonderful attitude given by "Diane". Thanks for nothing Ramada! Also, if you are traveling south to come here you have to drive past the hotel for a while...pay a toll then travel back north to find the exit (which has no exit number). I will not be back, and do not suggest staying here. read more

Truly one of the worst hotels I have ever stayed in. I work as a field service engineer on industrial machinery. From time to time, we need a hotel after a longer than usual work day for rest. This hotel stinks of urine throughout. But, being as tired as I was, I went yo the room to crash. Only to be woken to what I thought was a dog kennel! Apparently this place is dog friendly, hence the urine smell. I live dogs, and don't blame them at all. But the owners just go off to breakfast or to do shopping and leave their dogs barking at one another. I will be strongly suggesting my company has this hotel removed as a recommended hotel. Never again... read more

I went on a weekend getaway with my daughter. I was looking for a nice hotel in between Portland and old orchard beach. I reserved a room here. When we got into the room it smelled horribly. I didn't complain because I thought it would air out by the time we got back (several hours later). That was not the case. After spraying a decent amount of perfume we went to bed only to be awaken by screaming & slamming doors. I called the front desk to complain. I was told someone would be "right there" to take care of it. Again, that was not the case. I had to call back. At this time I was told the same thing. Nothing ever happened. We checked out an hour later. I wouldn't ever stay here again. Very disappointing. read more

We checked in a little while ago ad was curious on what we'd find in the room as there weren't a lot of good reviews. Our room was very clean, including the bathroom which was pleasant to see. The signage to the hotel isn't the best from the direction the GOS took us. If you're going north on the highway, take the sign for Ramadan and convention center. read more

The hotel works as a quick place to sleep but it is not a very classy place. The more you use it as just a place to sleep, the fewer bad memories you will leave with. In an obscure part of Saco, it is difficult to navigate to by GPS (you may be sent 3 miles out of the way to Biddeford). It is right on Interstate 90, though the traffic noise is masked somewhat by trees. There is a respectable grassy area but I saw no one swimming in the tiny pool. Note that you may actually pay for the 'free' breakfast with indigestion later on.. it is a mostly plain convenience store zap-and-serve affair, complete with styrofoam plates, and plastic utensils. The evening concierge was extremely disagreeable and unprofessional, arguing with multiple guests and refusing to even consider correcting a third-party billing error. He did not seem to enjoy working with the public. I love the Orchard Beach area but will not return to Ramada/Saco in this lifetime. read more

Excellent customer service! I had made a mistake on my reservation and the staff here was gracious in helping me.

Good hotel! Looking to stay a night it's good! The room smelt pretty strong of something not sure what. Wall paper was coming down. Breakfast was good, pool was clean and warm and a lot of clean pool towels every time we needed them. Good location. For the price and last minute was it was ok.... If I had more time I would stay somewhere better. read more