Very communicative. Had a crank, no start, issue on my brother's Excursion. They were able to…read moretroubleshoot the issue and repair the problem within a couple days, including waiting for parts. Great shop to work with.

We have brought our diesel vehicles here for the past 6 years. RSD have always done a top notch job…read moreon them. We highly recommend them for your vehicles needs.

Russell was able to trouble shoot my 1991 7.3 IDI, and make the necessary repairs…read more Hard to find competent people who can repair the older diesels.

I was in Reno Nevada and my Chevy Duramax developed a fuel leak on the high pressure side of the…read morefuel pump on a Saturday. Being from Twin Falls Idaho on a fishing trip, I didn't have the proper tools in my truck or camper to take on the project. On Monday morning I called Driven Diesel to see what they could do. Russel said he might get to it that afternoon to diagnosis the problem and let me know, time depending. He called later that day and had found the leak, gave me a very fair quote and said it should be done in the next day or two. He called me the very next morning to pick it up. I pulled my RV and boat home a week later with no issues. High quality work, very reliable, fast service, good pricing, diesel pickup experts. What more can you ask for when you break down on the road. Many thanks, definatly a 5 star rating, highly recommended!!

Our CV axle broke while we were on vacation in Lake Tahoe -- right after a massive snowstorm buried…read morethe entire region. Not exactly ideal timing when you're traveling with your family. I reached out to several mobile mechanics through Yelp on Thursday evening, and Jim was the only one who responded initially. He was able to schedule us for Saturday afternoon, which was critical since we were supposed to head home that day. Another shop didn't have availability until Monday and the other high rated mobile mechanic was out of town. Because of storm-related commute issues earlier in the week, Jim ended up arriving around 4pm instead of noon. Totally understandable given the conditions. He worked outside in freezing weather and never complained once. Jim was incredibly friendly and easy to talk to. He was great with my wife, my son, and even let our dogs jump on him and give him kisses. Despite the tough conditions, he got the job done and got us safely back on the road with a solid new CV axle so we could make it home as planned. I'd hire Jim again in a heartbeat. Highly recommend.

Good communication with professional attitude. Adept and possesses rapid understanding of…read moreproblem(s)...gets to issues right away.

I can't recommend this business enough. I was new to Reno from Carson. My car window on the…read morepassenger side wouldn't roll up at all and there was suppose to be a storm that night. They were able to get me up and running the same day as well as give me a run down on what needed to be taken care of next on my car. My car is fairly old with 170,000 on it at this point and a pretty difficult little mess. They were realistic and willing to have a real conversation without arguing when I told them I really was just trying to get this car to run for another year or so. That was all about a year and a half ago. Since then, there is almost no one else I will trust my car with. Ive been back 3-4 times. Changing oil, changing my ignition pin, replacing my rear differential, electrical work, my negative battery terminal, and fluid changes. Every time is a great experience. Everyone is friendly, they speak to you in terms you can understand, they have a nice little waiting room where I can always get work done, the prices are super fair, and the service is so fast and handled with expertise. Again, couldn't recommend them more for everything they have done. I just can't wait until I can get a new car and stop bringing them such a beat up machine. But, they are always there for me when I need someone to keep me on the road and going!

The staff was very friendly and professional. I had my car worked on at a different automotive…read morerepair shop before and they had so many issues and were unable to fix the problem. When I went to this place, they knew exactly what they were doing, were transparent about pricing and explained everything to me. I really appreciated their service and I will be back!

I was sent to Biggest Little City originally by a tow truck driver, I had a great first experience…read moreand I've been back multiple times since. Each time Richard was able to get me in quickly and provided excellent service and communication. The rates are reasonable and he was always honest, explaining in detail what was needed and why, and worked with me when I've discussed budget limitations. Most importantly, he made sure my vehicle was repaired correctly each time. He actually cares about taking care of the customer and the quality of his work. The most recent service he went above and beyond, calling to check on me when I hadn't brought my vehicle in as we discussed to prevent further damage. He worked with me and my budget to make sure the problem was completely resolved. You don't see that level of service often anymore. I am a happy and loyal customer! Also, to comment on previous reviews: They have a new location that is more centrally located with a nice little waiting area!

Excellent service. Richard has worked on my car a few times…read moreand has always been very professional, efficient and reasonable with his pricing. He also works on my boss' company trucks, which is why I trusted him with my personal vehicle. =)

This guy is awesome! Bobby is well spoken, intelligent and knows his business. We have an older…read moreKubota tractor that needed attention. He came out and did a thorough inspection and gave us a really fair quote. He had to machine parts and put a lot of effort into this machine. He did exactly what he said he would do for the price he said he would do it for. An honest, certified, and reliable mechanic can be hard to find, but Bobby is the man! Highly recommended.

Tried to call to see if they do road side tire change. Couldn't get past the salesperson wanting…read morename and number to claim my voucher to increase THEIR customer base. Wouldn't transfer to get someone to come change a tire.

From the owner: We specialize in tires, breaks, and all repairs on tractor and trailers.read more

Do note that this review is specific to their new "Bimmer Experts Reno" subsidiary…read more Wife went in with her BMW with a check engine light, coolant leak, and oil leak. Estimate came back higher than what the BMW factory mechanics estimated, despite that being the place where paychecks go to die. How is that possible? They do a lot of "double dipping" on labor. For example, say you need to replace the spark plugs and coils. With a coil-on-plug design, the coils have to come off in order to replace the plugs. As such, most honest mechanics would charge no additional labor since putting a new coil on or the old coil on is the same amount of work. But they bill 2 hours of labor for the plugs, 2 hours of labor for the coils - and at $130+/hour, that adds up quick. Now this isn't illegal - it's still quoting book for each repair. It's just dishonest and not in the customer's best interest. My wife is a "29" year old blond with no real automotive knowledge, so when she pulled up to the repair shop in her convertible, they saw moneybags and pounced. If she didn't have me look over the work estimate, she easily would have fallen for their scam. So if you do any BMW repair work with them, make sure to shop around or at least ask someone who knows BMWs whether their price quotes are reasonable. Otherwise, you could think you're saving money by avoiding the dealer, but actually end up paying significantly more.

Took my Ranger to them because one of my freeze plugs had fallen out of the block. They told me…read morethat there was some leaking coming from the front end of the engine as well, and that they needed to replace the gasket around the timing chain cover. $1400 later, when I got it home it was leaking oil like a sieve. Took it to another auto repair place to see where it was leaking, and they told me that all of the bolts holding the timing chain cover were loose, and one had almost fallen out. Also, when I picked up my truck it was 20 degrees out, and my drivers side window was all the way down all night long. I wouldn't recommend this place to my worst enemy!