For many years I've been using Preferred Auto Care for the service needs of my past 3 vehicles…read more This includes a Subaru Outback, a Subaru Outback Turbo, and now a Honda CR-V Hybrid Sport. Over the years I've developed a very high level of confidence in Leo. He's extremely fair and honest in all of his dealings. He and his team perform the work that is required, and nothing more. All work is performed promptly, and is done at a very fair price. My standard service visits have twice caught issues that needed to be resolved under my vehicle warrantee. In addition, they have provided technical assessments that counteracted what I had been told be the location where I had purchased tires. I didn't need the brake service the Tire dealers had advised. This saved me a huge amount of money. I confidently rate Preferred Tire at 5+ stars. Well done Leo !

We were trying to get my husband's old car ready for our teen drivers. We discovered an oil leak…read more The dealer wanted to charge us the price of a new (used) car to fix it so we went to an independent shop. They wanted to charge us half of a new car to fix it. Called Leo at Preferred auto and he explained why the cost can be higher and then quoted me something much more reasonable. We ended up having his shop fix the oil leak and pretty much do a 100K service, all under the price quoted by the second shop we tried. I appreciated the honesty and the hard work. Our old Subaru is driving great. Preferred auto has a customer for life.

I can't say enough good things about Perry and his technicians at Hi-Tech Automotive. They were…read moreincredibly thorough with my truck, running all the necessary inspections and making sure everything was properly fixed and back up and running. I really appreciate all the time and effort they put in, especially spending hours working in this heat. Perry provided great communication and customer service throughout the whole process. It's nice knowing you can trust someone with your vehicle and know they'll do the job right. Highly recommend Hi-Tech Automotive!

First time using Hi-Tech. I found them via the Costco Auto Website. I trust the vendor vetting…read moreprocess that Costco employs, so I had high hopes for Hi-Tech. Also a 15% discount is always nice. The shop lobby is simple but clean. There are a couple of comfortable chairs and a coffee machine. The office has wifi, so that's handy to get some work done or just surf the web. My job was quoted at two hours but they felt they could get it done in about an hour. My car was ready in about 75 minutes. I'll take it. I had a simple brake fluid flush. My car was returned clean (no greasy finger prints), the service light was reset and my brakes performed as expected. Will definitely be coming back here for routine maintenance on my vehicle. 2018 BMW X3 M40i

Spoke with Tony and then Marco to get a quote for installation of my customer supplied Flowmaster…read moreSignature Series cat back exhaust system on my 2026 GMC Sierra 1500. I was quoted a fair price and met with Marco at the shop three days later. Marco got right on it and did an excellent job! From communication, to price, to follow-through = A+ I came from Gardnerville, NV after not being satisfied with my local options. Definitely worth the trip! Highly recommended

1st off, Marco is a great guy. Very up front with a great work ethic…read more My husband drives an Elantra N. He was wanting a nice sounding exhaust system on it. He found a nice Borla, but it was for cars 2 years older than his. It would all bolt up; it was just 3" short of being the right distance from underneath. So after Marco did some inspecting of the parts as he had had previous customers requesting the same without it actually fitting. They pulled the car back and got started on it. The waiting area is smaller, but there are a few chairs. While waiting for the car to be finished, Marco would come get us to inspect the work as they were getting it done. This was a clean install and a beautiful sounding exhaust. Great customer service and great employees!!

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.

They are the best very reasonable and honest! They tell me so much information about my car and I…read moredon't get overcharged! I've been coming here for over 15 years!

I chose to try out Arrow Automotive because of their great reviews and responses to their reviews…read more I was not disappointed! I called to make an appointment for fluid exchanges as my car is nearing 90,000 miles. Before they scheduled the fluid exchanges I requested, they offered to do research to look into my specific make, model, and year to ensure that the items I was asking for would be due and pertinent. They called back within 10 minutes, gave me the research the found, and suggested a transmission exchange service and brake fluid exchange. I dropped my car the morning of my appointment and they were done before 2:00. This is the first car shop I've been to that doesn't smell of oil and tires. And the men behind the counter were dressed nicely in button down shirts with ties. They explained what the services would entail and what they should help with. And boy did my car sound and drive better than she has in a while! I recently went online to schedule an oil change and it was the easiest scheduling platform I've used. I even was able to get the day I wanted! Thank you for your exceptional service, care, clarity, and honesty. See you all soon for my oil change!

Called them ask how long to diagnose a radiator problem…read more They told me 1-2 hours. Fixing the radiator depends on the diagnosis. That makes sense. So I scheduled a 9:00 am appointment for a diagnosis. Took the day off. I got there at 8;45 am. They told me they could not diagnose it till 3:00 pm. I showed them my email with a 9:00am appointment They said, oh most people just drop their car off. Their appointments have no meaning. English words have meaning but not to them. I'm sure you can't tell them most businesses just give me the bill and I pay it later in the afternoon

May Austin did a wonderful job getting our ac fixed In our truck. we will definitely be returning…read morefor future work. Definitely recommend this company

We had a great experience getting an OBD scanner check for a Smog Check! We would definitely go…read moreback here!

They were efficient and extremely friendly…read more I got an oil change, tires rotated, brakes checked and my front bumper fixed for a great price! They offered snacks and drinks while I waited. Definitely will be coming back! Thanks guys!

Can I give this place 5 stars for NOT working on my car?? Let me explain -- my car had been making…read morea noise like an RC car running out of juice and the guys at the auto part store said the alternator was going out. Lovely. I had called a few places around town and ZZZ was able to (A) get me in right away, (B) provide a precise quote for what I thought was the issue over the phone and (C) make me feel immediately "safe" with them in that first call. When asking if I wanted refurb or new parts, the price was about $150 difference. I originally said new, but they advised me about the warranty on refurb parts and not to feel scared of it. I appreciated that they didn't just take my money. Once I arrived, I told them about the previous convo at the auto store and they did some diagnostic tests, all while letting me stand there and watch. About 10-15 minutes later and some dusting stuff off they're like...nah you're good. If anything I needed a new battery, but they said even that was in pretty good shape. They offered to install that for me if I wanted, but basically said that I could just go. Since then, my car has been totally fine! A less ethical place could've easily just cheated me, charged for XYZ or installed a new alternator anyway. So they didn't really do work on my car this time, but their honesty 10000% earned my business for the next time a problem arises.

I needed a couple of short bends to build the exhaust for my son's 1970 Pontiac Grand Prix. I…read morewalked in without an appointment and they were able to make the parts. Tony and his son Marco took great care of me. Highly recommended them.

Watch out for these folks, they crashed my car during a smog check and then it took 3 weeks and…read morethebthreat of police to get them to pay to fix the car. They also left an oil stain on my seat and oil fingerprints on my shifter and steering wheel. I would say their quality of care is less than 0. Now you left a comment saying that wasnt you, well, i am going to the shop that fixed my car to get the reciept, you are now lying. That is horrible, you should close your doors! The licture shows the interaction how even after the car went to the shop, it took you 3 days to approve the payment.