I was compelled to shop at an auto parts store with over a 4 star rating on both Google and Yelp…read more Usually people are not excited about or have great experiences when it comes to car repair. Sooooo I headed into AutoZone to see if they lived up to the ratings hype. I see where they score points. Service is prompt and knowledgeable. They double checked to make sure the application was correct so I left with what I asked for. For extra style points they even suggested the sealant and fluids that I would need to complete the repair. The store was clean (for a parts store) and easy to shop.

If AutoZone doesn't stock it, you probably don't need it. This location is well laid out & easy to…read moremaneuver. The staff is over the friendly and helpful. If your CHECK ENGINE loght comes on, go here first. They will read it and explain what your car's computer is trying to tell you is wrong. Their prices are moderate & the product quality is excellent. This store is easy to find as it shares the lot with Wells Fargo Bank & the northwest WalMart at 7th & McCarran

I come to this location often to pick up oil for our vehicles oil changes, break pads and rotors…read moreand sometimes to trade in my battery for a new one. The last time I came in my car had a check engine light on and the gentlemen working did a free test on my car to see what the light meant. It's awesome they provide this free service. Mine ended up being a faulty sensor but it was nice to know if I needed a tool to fix it I could have used their borrow program they offer as well. The employees are usually happy to help and greet you with a smile. Thanks oreillys!

As soon as I walked in, I was greeted and helped by one of the assistant managers. My break light…read morewas being funky. Dallas was very careful and knowledgeable and helped me replace my lightbulbs. Unfortunately , it didn't fix my problem. Store was clean and organized! Thank you for all the help!! Highly recommend.

Wow has it been a while since I purchased wiper blades…read more The last time I did I swear they were $20 a pair. Now they are sold separately because driver and passenger blades are each different sizes. AND can range from $17 to $75 each. O'Reilly's had a convenient book in the wiper section for me to look up the size. Although it did take a few minutes to figure out the D and P after the serial numbers. Upon checking out the staff offered to help me install them. I appreciated the offer but said I needed to learn. Ya, 10 minutes later I went back in and took the help. The old ones were original and had been crusted on for 5 plus years and I Just couldn't get a grip tight enough to remove them. But sliding on the new ones was a breeze. Thanks to the staff for the assistance without any judging. See in another five years for another set.

highly recommend Cody. he put in 2 batteries in both my cars and replaced 2 different head lights!…read moretook less than 15 min each. super friendly and knowledgeable. Highly recommend!

HOURS OF OPERATION HAVE CHANGED!!!…read more 2026 is here feels like we have to set a precedent and show the community why I'm allowed to stay elite, so let's get to it. I found everything I needed, no problem there, place is clean and well stocked. Very impressed with the inventory. My only concerning issue(s) were this: I walk in at 8:45pm was told that I would only be able to pay using a credit/debit card. I only need about 12 bucks of stuff so that was okay. But my question is then, Why does the cash register close before the store? I mean maybe there's a genius reason I don't understand. But wouldn't you think you'd need the cash register to be available while you're open? I mean how much time are you trying to save getting out this Friday night? I asked why they were closing at 9:00pm when on this very app they are listed as being open till 10. Again the answer surprises... I was told it was due to daylight savings. That it got dark quicker so they closed earlier. They said this completely seriously, which prompted me to laugh. I mean, they have lights. You would think most garages that fix cars have a power tool. Most likely the garage would have a light to fix the car after the sun goes down too. That reason is like saying Autozone can fix you your vehicle right up, but just hurry because we're afraid of the dark. So I have to think the policy is being set by a 3 year or a very immature person is telling these employees what to think

Great service! After having to deal with a really rude…read morecustomer, the store manager Karen still managed to be cool and professional with me. She quickly helped me find the oil I needed and rang me up, no problem.

You don't have to swing hard to hit a home run. If you got the timing, it'll go. --US Navy wounded…read moreVeteran Yogi Berra, one of the greatest catchers in baseball history and a 13-time World Series champion, a 3-time MVP, and a Hall of Famer, who as a child started in American Legion Baseball. I so love it when a business does everything so well that I'm able to write a glowing 5-star review. I am updating my previous review because Off Road Warehouse management publicly responded here positively. So we gave them another chance. I didn't want any special treatment from this business because of my previous Yelp review. So, I waited awhile, then we went back, picked out items, presented them for payment, showed my Veteran's ID, and this time received their advertised Military / Veterans Discount. The measure of good customer service is rectifying issues to the customers satisfaction. Businesses that develop and maintain a customer service mindset are able to learn from mistakes. Off Road Warehouse management acknowledged and accepted their previous mistake and avoided blaming me the customer. It analyzed honestly and objectively what went wrong. It implemented corrective actions. It actively sought to make and keep me and my family members as customers. Staff answered all our questions and provided adequate and alacritous service Selection was adequate for the type of store it is Organized Clean Disabled-friendly Family-friendly No one here offered to commit fraud to reward us, pay us or compensate us for posting 5 star reviews of this business. Blessed are those who provide good customer service. Good customer service, which we got here, is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become customers and then repeat customers. I rate 'em 3 stars. According to Yelp ratings' definitions, that's "Ok". That to me is an acceptable rating of something that does day in and day out what it is there to do. It's NOT a negative review because doing day in and day out what it is there to do is NOT an easy thing to accomplish. I added a fourth review star for their finally complying with their boast of having a Military / Veterans Discount. I added the fifth review star because their management provided good customer service when they publicly addressed and corrected the previous issue that led to my first not-so-glowing review. The essence of good customer service is forming a relationship with customers - a relationship that a customer feels that she or he would like to continue. I'll be back. For my Customer Rule is: Always patronize again a business that has treated you okay AND supports Veterans and Active Duty with a publicly disclosed daily Military and Veterans Discount. P.S. Don't message me because in spite of several complaints to yelp, for years now I am unable to open up any messages in yelp to me :-(

The original sales person screwed up everything!! After a few trips they got everything correct…read more The staff now is very good and attentive!! Top brand stuff and they do very good work!! Really happy with my truck now!! Thanks for your help!!

Really helpful staff and a barn full of parts. If they don't have it in store, they'll get it for…read moreyou while you shop nearby so you can swing back by.

Plenty of tools, parts and resources available. The staff is friendly and fairly knowledgeable,…read morejust don't expect them to know everything about your own car. They can look up parts, but they aren't your mechanic!

We usually work on our cars ourselves to save where we can and this Napa auto parts store is where…read morewe've found ourselves when we were looking for a radiator for our car. They offer a lot of parts for different cars here and the employees are kind and helpful. I gave the gentleman the vin number of my car and he was able to look up the part in his system. This location is convenient for anyone in north Reno. It's located right off the freeway by the sheriffs office.

I don't have time to put up with bullshit. These guys were selling a 'add a circuit' for 12 bucks…read moreand Oriellys had it for 8 bucks. Told them about the price difference, I got the blank cow eye stare. Took my business elsewhere, namely Oreilly's.

Best camper shells made anywhere! Great communications. This was my second Caravan. I cheaped…read moreout a few years back with another big name brand. I was disappointed. It's good to have my rig treated properly again.

Pride and quality in workmanship is a dying trait in today's product market but not with Caravan…read moreCamper Shells. They hit this one out of the park and deserve all the appreciation praise they get. Unmatched product construction, design, and service!