Our CV axle broke while we were on vacation in Lake Tahoe -- right after a massive snowstorm buried…read morethe entire region. Not exactly ideal timing when you're traveling with your family. I reached out to several mobile mechanics through Yelp on Thursday evening, and Jim was the only one who responded initially. He was able to schedule us for Saturday afternoon, which was critical since we were supposed to head home that day. Another shop didn't have availability until Monday and the other high rated mobile mechanic was out of town. Because of storm-related commute issues earlier in the week, Jim ended up arriving around 4pm instead of noon. Totally understandable given the conditions. He worked outside in freezing weather and never complained once. Jim was incredibly friendly and easy to talk to. He was great with my wife, my son, and even let our dogs jump on him and give him kisses. Despite the tough conditions, he got the job done and got us safely back on the road with a solid new CV axle so we could make it home as planned. I'd hire Jim again in a heartbeat. Highly recommend.

Good communication with professional attitude. Adept and possesses rapid understanding of…read moreproblem(s)...gets to issues right away.

Russell was able to trouble shoot my 1991 7.3 IDI, and make the necessary repairs…read more Hard to find competent people who can repair the older diesels.

I was in Reno Nevada and my Chevy Duramax developed a fuel leak on the high pressure side of the…read morefuel pump on a Saturday. Being from Twin Falls Idaho on a fishing trip, I didn't have the proper tools in my truck or camper to take on the project. On Monday morning I called Driven Diesel to see what they could do. Russel said he might get to it that afternoon to diagnosis the problem and let me know, time depending. He called later that day and had found the leak, gave me a very fair quote and said it should be done in the next day or two. He called me the very next morning to pick it up. I pulled my RV and boat home a week later with no issues. High quality work, very reliable, fast service, good pricing, diesel pickup experts. What more can you ask for when you break down on the road. Many thanks, definatly a 5 star rating, highly recommended!!

I can't recommend this business enough. I was new to Reno from Carson. My car window on the…read morepassenger side wouldn't roll up at all and there was suppose to be a storm that night. They were able to get me up and running the same day as well as give me a run down on what needed to be taken care of next on my car. My car is fairly old with 170,000 on it at this point and a pretty difficult little mess. They were realistic and willing to have a real conversation without arguing when I told them I really was just trying to get this car to run for another year or so. That was all about a year and a half ago. Since then, there is almost no one else I will trust my car with. Ive been back 3-4 times. Changing oil, changing my ignition pin, replacing my rear differential, electrical work, my negative battery terminal, and fluid changes. Every time is a great experience. Everyone is friendly, they speak to you in terms you can understand, they have a nice little waiting room where I can always get work done, the prices are super fair, and the service is so fast and handled with expertise. Again, couldn't recommend them more for everything they have done. I just can't wait until I can get a new car and stop bringing them such a beat up machine. But, they are always there for me when I need someone to keep me on the road and going!

The staff was very friendly and professional. I had my car worked on at a different automotive…read morerepair shop before and they had so many issues and were unable to fix the problem. When I went to this place, they knew exactly what they were doing, were transparent about pricing and explained everything to me. I really appreciated their service and I will be back!

Had several emission error codes and truck wasn't recharging. They were able to get everything…read morediagnosed, fixed, and updated same day. Front desk was communicative and friendly and easy to work with. Definitely recommend and will be back.

I was taken advantage of by this shop. They charged me $1,100 to tell me my engine was bad. I had…read morealready taken my truck there because I knew my engine was faulty and needed to go through my warranty company to get it fixed. They informed my warranty company that the engine repair would cost $28,000 for my 2006 Dodge diesel. They also told my warranty company that one of my injectors had gone bad and damaged my engine, causing it to knock. My injectors were only a little over a year old, and I have the receipts to prove it. They claimed that diagnosing the engine knock cost over $1,100. Please be cautious and avoid this shop.

We've used quality automotive twice in the last few months. The first visit was to install a…read moresupercharger in my husband's Toyota Tundra truck. Jared,, the shop owner, has tons of experience installing these at previous shops, and I'm so glad we found him to do the job. My husband is more than pleased with the end result and of course was super happy with Jared's work. Our second visit was for a 60,000-mile service tune-up on my Toyota 4Runner. Just needed everything looked over, fluids added, tires rotated, etc. Nothing complex but maintaining your vehicle is important and Jared and his team were exactly who I trusted to do the job. Jared runs a top-notch shop. He's honest, offers competitive pricing, the shop is clean and efficient, and on top of that Jarrod is a nice guy. You automatically feel comfortable talking to him and his employees. It was easy to schedule both appointments. Erica gave us pricing in advance of our services. We received text confirmations of the appointments, which included the shop's address! After each service, we received a detailed inspection report and invoice as PDFs and via text. THEN, a couple of days after the work was complete, Equality Automotive called us to check in and see how things were going. What incredible customer service!!! My husband tends to do most of the maintenance on our vehicles, but we will absolutely bring our vehicles to Equality Automotive for anything outside of his scope, or even just for convenience. I trust Jared and his shop wholeheartedly and truly cannot recommend Equality Automotive enough!!

Came here to get an oil change. The people were so nice and my service was super fast. The air…read morefreshener they gave me made my car smell sooo amazing. As a woman it can sometimes be hard to get work done on my car especially when I go alone and I didn't feel any pressure to get other things done. I recommend this place to everyone!!

I was sent to Biggest Little City originally by a tow truck driver, I had a great first experience…read moreand I've been back multiple times since. Each time Richard was able to get me in quickly and provided excellent service and communication. The rates are reasonable and he was always honest, explaining in detail what was needed and why, and worked with me when I've discussed budget limitations. Most importantly, he made sure my vehicle was repaired correctly each time. He actually cares about taking care of the customer and the quality of his work. The most recent service he went above and beyond, calling to check on me when I hadn't brought my vehicle in as we discussed to prevent further damage. He worked with me and my budget to make sure the problem was completely resolved. You don't see that level of service often anymore. I am a happy and loyal customer! Also, to comment on previous reviews: They have a new location that is more centrally located with a nice little waiting area!

Excellent service. Richard has worked on my car a few times…read moreand has always been very professional, efficient and reasonable with his pricing. He also works on my boss' company trucks, which is why I trusted him with my personal vehicle. =)

Highly recommend Frank and his team. We went in for noisy grinding, they diagnosed it and when it…read morecame to further inspection, turns out it was both axels. They were very accommodating and even though the work was a little more, they made things right and we couldn't be happier. Will defintely be coming back for any work that needs to be done on our Q5. So glad we found this place! Thank you Frank and team.

Overdue review from earlier in the year I took my BMW I8 to them for suspension work. Frank and his…read moreteam took extra special care and attention to detail in servicing my car carefully changing required parts in a professional manner with reasonable rates, and fast turnaround. Our conversation about the project gave me confidence he knew what he was doing, did the research to properly plan and prepare the work needed, and was very straight forward about the whole process. I am happy to know where I can take my cars to from now on and will be back when my car needs service.

Thursday night on my drive home, my check engine light came on. When I got home, I ran the code and…read moresaw it was a cylinder 4 misfire. The next morning, I called about four different auto shops, and every one of them told me the earliest they could get me in was by Wednesday, and some were even booked out two weeks. I decided to look for shops that were open on Saturday, hoping I could get in sooner. That's when I came across A+ Automotive and Smog on Google. I gave them a call, and Christian answered. I explained what was going on and asked when they might have an opening. To my surprise, he said to bring it down that same day, and he'd take a look at it. He also recommended having it towed in, which I did. Shortly after, he sent me a text to confirm that my car had arrived at the shop. A couple hours later, Christian called and explained that the issue was a faulty ignition coil. He walked me through how he diagnosed it and gave me two options: replace just the one faulty coil or replace all six. He recommended replacing all six since they were the same age and, in his words, "once one goes bad, the others usually aren't far behind." He was transparent about the pricing. It would be around $700 for just one coil or $950 for all six. He explained that Ford charges significantly more for a single part, and the total difference was only about $200. I decided to replace all six, and just a few hours later, he called to let me know my car was ready. I told him I'd have to wait for my wife to get off work before I could pick it up, and he said that was no problem at all. When I picked it up later that evening, my car was running perfectly smooth again. Between the quick turnaround, honest pricing, and excellent customer service, I can confidently say I've found my new mechanic. From now on, both my wife's car and mine will be going to A+ Automotive and Smog. Highly recommend this shop!

Highly recommend A+ Automotive and Smog for your vehicle needs following my experience. I recently…read moreneeded to replace the catalytic converter on my vehicle and after getting quotes around town, A+ Automotive was the clear winner by a few thousand dollars. The shop manager (and I believe owner), Christian, was incredibly kind, knowledgeable, and great at communicating with me throughout the experience. Christian even stayed late for me to grab my house keys I forgot to take off the keychain when dropping off the car! As someone who loves working on my vehicle and has a slight distrust of taking my car into a random mechanic, I can say Christian has easily gained my trust and will definitely be returning to A+ Automotive for any repairs outside of my capabilities. Fantastic service all around!