BIG warehouse with lots of selections. We went on a Saturday morning and someone helped us right…read moreaway. They walked us throughout the whole warehouse to show the different countertop options. You get to choose the exact slab you want in your home! We LOVED knowing exactly how the countertop will look. We purchased these within a half hour of being there. The workers (in store and the ones that came to our house) were all very nice and answered all our questions. The countertops were installed about two weeks after visiting the store. Highly recommend!!!!!

They have completed multiple projects for us, including my own kitchen. Very pleased with their…read moreproducts and craftsmanship when installing.

Adam and Jessie did a great job as installers. They explained everything to my husband and I…read more Jessie came over to measure about 2 wks before installation. so we knew then what the cost would be. And it was reasonable. They had a machine that they rolled in the new granite with. Adam explained what cleaner to buy and how to seal the granite again in one year! They were fun and I am enjoying my new countertops!!

Great experience! My…read morehusband and I recently remodeled our kitchen and when it came time to do the counters this place was a breath of fresh air to work with. After visiting several counter companies and feeling like none were the right fit I decided to stop by ramsier. I called ahead before visiting and was pleasantly surprised that they had the actual slabs to view. I showed up and worked with the owner to show the layout and come up with an estimate. Then he showed me the slabs. By the second one I knew what I wanted. After that they scheduled a time to template. My cabinets took a little longer so I called and rescheduled the template that was easy to do. On the template day they came out as promised and spent about an hour explaining the process and asking questions to make sure the layout was the way I wanted. It took 2 weeks before they came back to install which was half the time other companies at suggested to me. On instal day they arrived on time and were professional. They took care in keeping the process clean. The installation went great and the counters look beautiful. Communication was great and everyone was nice to work with!

Had my granite installed by this company. last year and I would never recommend them to anyone…read moreelse. Once they installed and left, I started to look closely at the counters and noticed what looked to me like a large scratch. I immediately called them, and I mean immediately. They had been gone perhaps 10 minutes. I was yelled at over the phone that I didn't know what I was talking about...that those are natural fissures. I was also told I didn't understand that this thing came out of the side of a mountain and it would have natural inconsistencies. Well to me it didn't look like a natural occurrence...but they never addressed it with me. Extremely dismissive when I called, and nobody ever came to look at it even though they promised they would. Sight unseen they called it a fissure. Does it look like a fissure? I don't know...to ME it looks like a long scratch. But nobody ever came to inspect it. I'm actually writing this review now as I have had plenty of time to cool off and write with honestly and not let my anger fully invade my writing. Feel like I was treated very unprofessionally. What company argues with a client over the phone like that? Very rude.

Several people recommended Skok Industries (they go by The Cabinet Center as well). They were…read moreincredible. Provided insight on stone selection, the expectations set around the process were spot on, their price beat 3 other fabricators, AND.... the installation is amazing. They were clean, courteous, and extremely detail oriented. We are thrilled and would recommend them to anyone.

I needed to cover the concrete laundry room floor. Where the concrete had a "history" of differing…read morepaints, making professionals question whether repainting would hold. A trusted real estate person recommended Miracle Stone, based on her experience. So it was a go. The measurement person was personable, knowledgable, and readily answered my questions. The installation team not only was on time; they professionally took care of a few "special needs" of this 65 year old floor. Only been in a few months so cannot speak to longevity. But looks great and is the needed product. And good to have the owner on site during installation. One aside: Hadn't though about a cold stone floor with bare feet. Just a reminder, no big deal. Rod Knight Valley City, OH

miracle stone did are garage floor it has been 5 years still looks brand new thank youread more

I came across Valley City Supply by way of an online search. VCS has one of the most dedicated,…read moregenuine and knowledgeable staff I have encountered. VCS has so much beautiful variety of natural and manufactured stone, plus their vertical & horizontal displays are fantastic, enabling you to better see and even walk on the pavers - which is so important when working with a large (or small) project. I want to make mention of Sarah and Emily who are so knowledgeable of the extensive product lines and Joe who was able to address some special adhesive products that would be ideal for the paver I was interested. VCS truly goes beyond their already exceptional service. Thank you for giving me piece of mind, outdoor projects can be pricey and they are so helpful!!

We started our project to build a pergola about a month ago. The project required some extra…read moreconsiderations. Mike Lanza was excellent to work with and made the project run smoothly. His positive attitude and "we can make it work" way put us at ease. Mike returned calls and followed thru on his verbal commitments. I can't say enough good things about this guy. We will never go anywhere else for these products because of him. Colleen Bay Village

Family owned Polite…read moreFriendly Helpful Educational Willing to answer lots of questions No high pressure sales

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Living close to Permanent Floors Carpet One, and in need of new bedroom carpet, I thought I would…read morecheck them out. My experience was unorthodox but really enjoyable. I stopped in and worked with Shelly who seems to take care of nearly everything at the store. She was helpful, providing me with a lot of information and encouraging me to take samples home with me to see how they'd look in the rooms. I came back a few days later and placed my order. Shelly was not in at the time but called me the very next morning to process the order. When I wasn't able to speak because I was in a meeting, she texted with me to ensure that the order was placed ASAP. I ordered the carpet on a Friday and it was installed the following Wednesday. The installer was professional and patient, answering my millions of questions. I would definitely recommend Permanent Floors Carpet One and would purchase from them again without hesitation!

I work in a small home office and we needed the first floor of our carpet replaced before a big out…read moreof town client was due to visit and this work needed to be done very quickly. All was well at first. They came out right away and quoted me at $2500 and ensured that if I placed the order now they would have plenty of time to receive and install the carpet before our big visit. Once I agreed and they charged my card the down payment, I get a phone call almost a week later telling me that their distributor mis-quoted and that the new price is $3300. I was upset because I felt like this was a bait and switch since they knew I was in a bind, plus I didn't see how it was our fault that they didn't get their numbers correct. If our business misquoted our clients you better believe we would be eating that cost. However, we eventually negotiated to split the increase and he ensured me that all was well with our deadline. Two days before they are scheduled to install, four days before my deadline, they tell me that they can't get the carpet in time even though UPS offers NDA and Saturday delivery. They threw their distributor under the bus yet refused to let me contact them to see if I could get the carpet shipped direct through our UPS account. They were completely unwilling to work with me on installing another day and gave me no other options. I could tell that they didn't want to do the work due to their previous mistakes making the job less profitable for them. I understand that to a point, but as a I now have to explain to my boss why the carpet is not being replaced it's my ass on the line. Bottom Line: Shady business practices that will leave you in the lurch.

Had a circular driveway stamped patio and very large stamped pool deck done with this company. Ms…read morecement was very professional and the work turned out excellent. Very happy with the work. Would highly recommend them. Would use this company again.

This is just a yearly reminder to to never use this company for your concrete needs. I have never…read morehad such a terrible experience and worse yet a poor outcome in my driveway. It began to literally spring random holes within the first several weeks and then these weird micro cracks and weird look especially when wet. Then after the first very first winter it began to literally crumble. You can just sweep away bits of the driveway. He never responded to any phone calls or emails. Not to mention left the worst mess of concrete splashed onto my garage eves and the sides of my house. Plus, when he was restaining my cement patio also stained the side of my garage with it. The best part was that a fight nearly broke out on the pour day over not enough water in the truck. Which I have come to find out that is why my driveway looks like shit. The mixture was too dry which caused it to dry too quickly and be too brittle. I don't understand why you would continue to pour knowing the mixture was bad. Just a terrible person and company. I spent way too much money to be so disappointed. Also, they were supposed to remove old gate posts during the process because a new one was going in but they decided they couldn't get one of them out so they just re cemented it in with the new driveway. So then when the fence company came out they had to cut into my brand new driveway to remove the post. To place a new, larger post. Not their fault. Should have been removed with the driveway. Please do not hire Michael Saunders. This driveway was done in June 2023. Only 2.5 years old and I was meticulous about the care of it since I saved for a long time to replace my old one.