Cute clothes and store is nicely laid out. Had fun with my sister trying on clothes and found a…read morefew to take home. Great style and lots of fun dresses. Nice variety for all ages.

Love this place! Best new boutique in the Tru-Cities. Owner is so sweet and she has style! Need a…read morenew outfit or gift, this is THE PLACE to go.

I know I'm gonna butcher the name but a manager named (Nyoby? Columbia Center location) very polite…read moreyoung lady helped me with an issue I was had she was very polite and and quick to resolve the issue. Great Store representative.

Worst experience ever when returning an item. I purchased a romper a week ago and was planning on…read morewearing it for an event. Apparently I had not noticed a small tear until the day of event as...I was getting dressed. Due to the short notice I had to wear something I already had. I went to return the romper the next day and the employee told me I could only exchange it. I was upset since I had no use for the item anymore. To top it off I had the receipt and the tags were still on it. I shop here all the time and never had to once return and item however I had yet to experience this issue anywhere else. Truly disappointed that if you have your receipt, tags on the merchandise and purchased it within their 30 day return policy your money cannot be returned. They didn't even offer store credit to top it off!

My absolute favorite boutique in the Tri-Cities, and it's the first place I bring family and…read morefriends to experience an exceptional shopping experience in the downtown Kennewick Parkade, while they're visiting and taking in all our fair city has to offer!

They always have good stuff but I'm frustrated that their hours on Google do not match reality and…read moreits not possible to leave a message or get a hold of anyone and the hours on not posted on their business door as well.

POOR CUSTOMER SERVICE! This is NOT a friendly place…read moreanymore! Especially if you don't LOOK just right to whomever might be SERVING the customer when you arrive! The website says they welcome anyone, but they don't, they really want to focus on law enforcement, which is perfectly fine, a business may do whatever they choose to do, but in a community such as ours which is FULL of Veterans of all types, and they all may look different depending on their experiences, types of service and what they've possibly suffered in their lives, maybe, just maybe they shouldn't be judged so quickly, maybe they deserve grace and DIGNITY. Doesn't their money, and their families money spend the same no matter what they may APPEAR to look like? I know our family will never spend another moment there AND will tell anyone we know how rude and judgemental this once friendly place where we watched a local blacksmith who appeared on FORGED AND FIRE show off his skills one weekend and hoped that the store would succeed and prosper....I love LEO, and Veterans, my husband was both, sacrificed many years for his family, Country and the State in which we came here from. He was treated with absolute disrespect, and so was my son yesterday, and all they were looking for was a holster, watched like they were there to steal something, made to feel like they didn't belong to their NEW branding... BUYERS BEWARE!!

Ok, it's my time to rant. Why do almost all gun shops give horrible customer service? My experience…read moretoday, has been repeated in multiple gun shops I have visited, I am ignored. Walked into THE BUNKER this morning, I was the only customer and I could tell that the clerk was on the phone with a vendor, and they were definitely discussing business. I expected her to at least recognize that I was a customer with a handful of money to give her, a nod of the head, a wave would have been nice. Or what if she told vendor, "Hey, I'll call you back in a few minutes, I have a customer here"? I walked around the shop four or five times, she knew I was there but I was ignored, so I left. This is a rule and not the exception when I enter a gun shop. Sometimes the clerk is talking to a friend or some old man, swapping hunting stories, there is no product on the table and as far as I can see, the customer is not purchasing anything, but I am ignored. I work retail, let me give you a few lessons on how to treat a customer. 1. Greet every customer within 30 seconds of coming in. When I am with a customer, wrapping up a deal at the counter and a new customer walks in, I say, "Welcome, glad your here, we are closing up this deal and I'll be with you in a few minutes" 2. Or how about this, you are showing a customer product when a new customer comes in, say to you existing customer, "Hey a new customer has just come in, let me greet him and show him where to go and I'll be back with you in a new minutes. 3. If some old guy comes in with no intention of buying, but just comes in to swap stories. say to him, "Hey, I would like to hear the end of your story, but first, let me help the customer who just came in." If I treated my customers like I am treated in most gun shops, I would be fired. Hey gun shop owners, I want to do business with you. I will ben pay a premium to help support your business. I do not want to shop at the big national retailers or on line. But if this crap continues, I will take my money elsewhere.

Every person that has helped me at this store has Ben nothing but amazing! They have good…read moreproducts, clothing, bags, rings, parasols. If you are looking for a laid back, boho look you will probably find it here. Lots of knick knacks, colorful, peaceful, happy. They even have some things for toddlers.

I usually love this small her business, but it was really odd when I came in today the man was just…read morestaring at me and then when I was talking to him, he just rudely said I need your ID for the debit card, and then said ok to me when I gave him the card. And so I said thanks goodbye and then he Said "I need it to clear!" It was just an odd experience weird customer service

Best customer service!! Been to other sporting good stores and the customer service does not…read morecompare to this store. The employees go above and beyond. I am so impressed and will continue to come back!

This place is located in the ghetto of Kennewick, near Burger Ranch and Taco Johns. I wouldn't feel…read moresafe coming here at dark by myself! There were sketch people in the parking lot. On to the review: This is one of the worst Big 5's I've been to. It looks dirty inside and things are not well organized. They also do not have as much selection as other Sporting Goods stores. We weren't greeted or acknowledge the entire time we were there. They didn't have what we needed, so we left without purchasing anything. If you are looking for something in particular, try the Richland store or Sports Authority on Columbia Center Boulevard.

Many Thanks to Second Hand Haven for buying many items from my sister's estate. Our family was…read moreexhausted and so grateful when Caring Transitions shared that Second Hand Haven was buying and removing many items. Thanks again.

Great store with a great family behind it. Always a pleasure to stop in. Never can tell the…read moretreasures to be found there.

This local thrift store supports a local charity. The store is clean, well organized, and the…read morecustomer service is excellent. The prices are very reasonable. They have a good selection of items. I highly recommend this local thrift store.

i recieved fake cash as change 3 days ago from this posting time. the first and most recent time i…read morewent here, i havent reported it or anything but i didnt like the fact that the staff dont really check the money as fake, the money was obviously fake due to the corners and texture of the paper being of very low quality the staff were very nice people but they could do better to double check the cash people give to them...