I went in to get a sink drain jam nut. They said they had two, but they couldn't find them. After…read morelooking quite a while, they opened a package with a complete drain kit, took off the jam nut and said "stick this in your pocket, keep it". What GREAT customer service! I was just in the area helping my elderly parents, and the other hardware store is much closer. If I ever need anything again, I will make sure I go out of my way to give them my business. Thank you so much!

Customer Service is outstanding!!! Always looking for a solution to solve your problem/needs.read more

I would like to thank the cashier, and quite a few other employees ... and managers…read more all came to help me with an online order for a battery operated Weedwhacker. All hands were on deck to help this senior citizen figure out the coupon code, and all that confusio . Once again, I'm very pleased and thank you. This hardware store is the old-fashioned type. A store that cares and is willing to help. Thank you.

These guys are always willing to help guide you. I spend a lot of time there buying miscellaneous…read morenut/bolts for restoration projects, and have never left empty handed. They charge more than the big box home improvement stores, but the customer service makes up for it.

I was so excited when this store first came to RM but after repeated poor experiences I have…read morestopped going there. The aisles aren't marked like other HW stores and the employees aren't hardware knowledgeable or know where anything is. They are polite and smiley, but not much help. The prices are ridiculously high. I'd rather drive into Home Depot in Rancho Cordova, where there is a much better selection at much better prices than deal with this store.

This will be our first and last time purchasing from Tractor Supply after a terrible experience…read moretrying to place a same-day delivery order. I ordered two items, only to find out after checkout that half the order was out of stock. When I called to cancel, I was bounced back and forth between the store and customer solutions for over an hour and a half. Customer solutions claimed they contacted the store to cancel, but nothing was actually resolved. In the end, I had to place another order with a different store that had everything in stock -- and spent $40 on same-day delivery total because of Tractor Supply's incompetence and poor communication. If you value your time and want reliable service, I'd recommend shopping somewhere like Lee's Feed instead.

Great team very helpful very knowledgeable and the project was complete completed on time.read more

My house was built in 1962 and most of my bathroom components were original. I wanted to have both…read morebathrooms remodeled because they were both very ugly and depressing. I had several contractors stop by to give me estimates - a lot of contractors were very sloppy in their estimates, telling me they would give me a bathroom in five days or asking me to buy all the supplies, etc (as if I would know what to get), or telling me they can do it for $5k without permits. Anywho, Ivan from Vitex stopped by and asked a lot of questions on what kind of vision I had, and when I did not know an answer, he made suggestions. For example, he suggested I add a shower light - that's something I did not think of at all - and also pointed out things that were required for code upgrades, etc. The entire process was very transparent. After I received the quote, I met Ivan at the warehouse in Rancho Cordova and he helped me pick out the tile for the wall and the floor. Again, I'm clueless and he made the right recommendations that made sense. The crew arrived on day one and these guys work hard and other than their lunch breaks, they don't stop until the end of the workday. The workers were very pleasant and diligent. Very friendly. I really enjoyed having them here and they did excellent work. Once they were done, I proceeded to hire Vitex for bathroom #2, which involved removing a jet tub to build a walk in shower. This time I worked with Arthur, who was also excellent and the same worker crew. They did an excellent job with that bathroom, as well. What also helped was being in touch with Victor, the owner, via group text to keep me up to date on the project, etc. Also, for anyone doing their due diligence, Vitex is fully licensed and the work they did passed the City of Sacramento's inspection, so these guys are legit. I'll definitely recommend them to anyone I know looking for bathroom remodeling and will use them for future tile work. Thank you, Vitex! -Josh

I very, very seldom ever leave a review. I felt compelled in this case because these guys went so…read morefar above and beyond the call of duty with the initial ownership picking up phone go in the extra as far answering silly questions and then the install went incredibly smooth. He has an amazing staff. I dabble in construction as a hobby and I know the difference between good contractors and not so good. I give these guys an A+ plus. That's hard to get in my book. Stop looking just hire these guys.

Need an outdoor kitchen? better call Julian at C O K .no mess, precision build ,and great to work…read morewith -

We had our kitchen remodeled using the contractors and staff at the Sacramento Kitchen Mart…read morefacility. It's hard to know where to begin because the experience with KM is so different from that experienced with typical contractors. Communication. Typically a major frustration with contractors was in fact excellent with KM. Emails and calls were returned in a timely manner and they go to great lengths to explain the process and provide a detailed timeline. Duration of work. We had gotten estimates of 4-6 months to complete our remodel; KM was finished in a little over a month. They stuck to their schedule (despite problems that arose with suppliers) and always communicated any changes that were required. They handled all of the permitting requirements, and in Davis that is not a small task. Notable is that a KM staffer came to the house the day of final inspection and looked at the whole house for potential problems. He replaced ALL of our smoke detectors at no cost just to make sure there were no problems with the inspection. The Davis inspector was very impressed with the work and passed the job without any concerns. Quality of work. We had superb craftsmen work on our project; John and Zachary and Joe were all just excellent. They took pride in their work, showed up on time, and always communicated what they were doing. They took great pains to minimize dust and overall mess. Huge sheets of plastic were placed floor to ceiling to localize the dust and debris. Sheets of protective material were placed on the floor. Everything was done in a professional manner. The supervisor of our project, Edgar, was remarkable in watching over the project and being there whenever needed. Sourcing of materials. KM can provide pretty much everything you need with regards to cabinets, fixtures and some appliances. The quality of all materials from KM was excellent and so much more convenient than searching it out on your own. I have to add, however, that their recommended appliance source, A-1 appliance, was very disappointing. A-1 failed to order our rangetop despite it being paid for well in advance, and their installers were incompetent and rude. Our project foreman, Edgar, intervened and was a lifesaver in getting a rangetop in time to prevent a major delay, and in fixing the poor installation provided by A-1. Cost. We had many estimates for our remodel and KM was far from the highest. Their estimate was very accurate and very reasonable considering the quality of work, convenience, and the speed with which the work was done. In summary, Kitchen Mart stands way way above the pack when it comes to the often tedious and stressful process of remodeling your home. They offer a one stop solution, do superb work at a reasonable price, and complete the work in a very timely fashion. We plan to have them do our bathrooms and in fact would not consider anyone else.

We requested service because our Master Bath shower handle fell off (Delta clips on handle) It's…read morebeen about 18 months since the remodel which we love! Michele responded quickly yesterday and Vu was here this morning resolving the issue. Thank you so much Michele and Vu!

What a wonderful experience! Our showroom experience in the Folsom store was easy, informative, and…read morepressure-free. Thank you, Greg! Our hot tub was delivered Friday (flawlessly). Greg even checked in to make sure everything went smoothly. The electrician got it wired up Saturday (yesterday). My family enjoyed our first soak last night and it was pure HEAVEN!! Victor is coming out Tuesday to walk us through maintaining our hot tub. Top notch service all the way around! WORTH EVERY PENNY!!!

First time in 5yrs of ownership, my Hot Springs spa sprung a leak. Called The Hot Tub Store who…read morequickly arranged for a service appointment. Rainy, cold day... fully expected a cancelation/reschedule call. Nope. Benjamin called to talk through the issue and proactively assure that the service truck was stocked with materials that may be required to complete the job. Both Benjamin and Chuck showed up on time and were extremely professional and courteous. Their experience was evident immediately - not only did they quickly isolate my leak (which I'd have never found), they also addressed some other lighting issues I didn't even know I had. They also assessed my tubs chlorination levels and gave me some excellent feedback. Could not have been more impressed with both gentlemen. Benjamin and Chuck's performance and that of The Hot Tub Store Service Dept. was outstanding.

this company reinstalled my confidence in great companies out there. I would do it all again with…read morethis company . It is made up of good people, kind, respectful and patient. From the beginning to the very end they were perfect!

An amazing experience. Every person I had any interaction with were so knowledgeable, respectful,…read moredid their various jobs with perfection, on time. Everything I hoped for and more. Thank you so much for your work ethic and I definately will recommend your business in the future. Francie R

This is my second time having a shed built with California Sheds, and when it came time for the…read moresecond one, there was no doubt who I was calling. Richard at Calif. Shed and his crew are simply the best. If you want a friendly, helpful experience with a highly communicative business owner, reliable installation, and a top-notch quality shed, these are your guys. The entire process was smooth from start to finish, and the craftsmanship was excellent. There were many customizations and they accommodated all of my wants and needs for a very reasonable price. I have worked with Tuff Shed in the past and these sheds are better built, less expensive, and hands down a better customer service experience. Highly, highly recommend!

We went with California Sheds based on the reviews and we are so happy with our finished sheds. We…read moredecided to finish one of the sheds and every contractor that we have had out has commented on the high quality of materials and build on our sheds. The shed selection on site made it easy to pick our options, but we did ask about some extra add ons not on display that really made a huge difference in the look of our sheds. Based on some other shed photos we saw online, we upgraded the doors to the window door and on the shed that we finished, we added 3 small windows on the top long wall and it added so much light, and doesn't prevent tall shelving from being used. If you are getting a shed for a working space, I highly recommend adding those top small windows. We worked with Richard to order everything and he was super chill and no pressure. All the upgrades were things we brought up, and he clearly explained what would/wouldn't work. I felt the upgrades were very reasonably priced. Each shed took one day to build and the friendly crew came out on time each day. It took about 3 weeks to get on their schedule, which was enough time for us to get the space ready for the build.