My husband and I are doing a major overhaul of a deck and getting the lumber from Berco in El Dorado Hills. When there was some confusion on an order regarding availability of the size of the lumber, Nate got involved and immediately corrected the problem and also went the extra mile to make sure we were getting what we wanted plus a little for our trouble. Nate has always been extra helpful. The crew has been friendly and professional. They go out of their way to get the best quality products each time I make a trip to their lumber yard. Robert even brought a couple of large pieces of lumber from another store to El Dorado Hills so I could pick it up on a certain day. What service!! I highly recommend them and will definitely continue to be a customer. read more

Nate was extremely helpful with picking out my decking material. Took his time to explain things and was very thorough with his ordering. Love having this place in El Dorado Hills and will continue to give my business to this location. Highly recommend. read more

I have purchased several large orders of materials here. Their crew is on top of it. Their materials are also very high quality. Everyone there is both friendly and professional. read more

I highly recommend this great company. They were generous enough to donate soil to a nearby school for their school garden. Thank you Nate Berry for your kind heart read more

Berco Redwood - Building Supplies Near Me - El Dorado Hills, California

I have a belief that the speedy you point out error (notice how when you screw up the complaint timeline is pretty fast) with the same speed you should point out when something is well done. The Berco deliveryman guy was named Kenny. He went way beyond the call of duty. He delivered my products in a very difficult to reach place. He could have just dropped the lumber in the drive way and been on his merry way. Nope, this guy is experienced and used some maneuvers I had never seen on a forklift ( I managed warehouses so I should know). With out of the "planet moves" "not box" moves, was able to put the products in a safe place and in the process really helped out my project so my materials were close to the work site. I owe his boss "Jimmy" a call to congratulate him on this excellent hire and to encourage him to give the guy a raise. Hard to find good employees these days but they have an excellent one in Kenny! read more

Worst possible customer service. Spoke with the manager Nate Barry and it was too much trouble to give a quote. I called the rancho location and it was super easy. Avoid this place at all costs. It would be hard to be less helpful read more

Local company selling redwood and redwoid products to the public. They are a bit more than tge box stores, but if you need something the othersdon't have, come here. Got 6x6 8 ft posts here after checking with home depot for a few days and getting the run around. Also, got 1x4x12s cause no one carried then. This place actually cut 2x4s in half for my order! read more

Berco Redwood - Used 1x4x12s horizontally - Building Supplies Near Me - El Dorado Hills, California

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Great prices and excellent customer service at Berco in EDH. Thank you Nate Berry for your help and to the really nice delivery guy that came to our house. :) read more

I am a younger woman just entering what I like to call my "dad era" so I have been entering a lot of spaces that are 97% male. I have learned to swallow my pride an ego as I do know a little bit about what I'm doing but everywhere I go I am treated like an absolute moron. NOT here at the EDH location. Twice now I have gone in with an idea of what I need but no understanding of how to go about getting it and they were very patient with me and just worked through it. I am extremely grateful for these men and my experience here I wish it could be like that everywhere. I will be purchasing as much from here as I possibly can. read more

Delivered damaged wood and would not accept returns. Non-customer friendly during the CB pandemic.

Five star rating really doesn't seem enough to say everything about this company! Customer service can't be faked nowadays--either the good or the bad! From management down, I've always had great service and great materials that I have purchased. Because it is a family business, you can see how the whole family takes its lead from the dad. I have been purchasing material from Berry Lumber for 30 years, I am familiar with Tim and his children now who are running various facets of the business. It is enjoyable for sure to work with anyone of them - can you say that anywhere else? My latest experience was using some structural material. The beams I needed to use were 28 foot long and I did not have a way to transport them from my shop where I had to get them ready to the job site. I asked if they could possibly help me out and without hesitation, Chris Berry said of course! So tthe pictures I have posted are Berry Lumber picking the beams up after they were cut primed and painted by RM (our company), and delivered over to the job site! Way to partner up with your customers! Can't begin to thank you enough because your help means we can go after the bigger jobs that we might not have all the equipment! read more

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Our child is working on an Eagle project which requires lumber and soil for a school garden. Multiple local businesses have been visited to solicit discounts and/or donations with little luck. Berco Redwood gave a discount on the lumber for the project and was very supportive. Great local business that we will definitely support in the future. read more

Best place to go! They keep all the wood covered and strapped down so it stays nice and straight. Quality wood for sure! We did a big project in our back yard and priced compared to Home Depot - Berco has competitive rates and price difference was so minimal, we couldn't believe anyone would ever buy anywhere else than Berco! read more

Great team at the EDH Berco. Prices are fair, delivery is prompt and the quality is top notch. Glad they came in to our little town and provide a vital service for home owners. It's great to be able to shop local and get good quality service. read more

Where else would you need to go to get redwood? Berco is the best with the most inventory and their knowledge and information is priceless!

Chris went over and above to make sure our order was perfect. We ordered some wood for our pergola we weren't quite happy with. He made sure our order was what we wanted and swapped with wood of better grade. They pride themselves in amazing customer service!!! We will be using them again for our lattice needs in the near future. read more

I've visited Berco on their first day opening. As expected I received amazing customer service and prices are reasonable. I purchased landscaping bark which was generously loaded up and For me. After getting it home and placing it in my planter I was cleaning up and spraying the bark with water. The Ink dye that was used to color the bark started to bleed off leaving me with discolored bark. I called Berco and spoke to a representative who fully refunded all of my money. In the same conversation I ordered a delivery for lumber to my home. The price again was reasonable and the delivery was generously taken to the area I requested at no additional charge and no charge for delivery. I have returned for small wood items and been very pleased. This is an excellent company and as such I am giving a five star review. read more